It support Work, Jobs in Risca, Cay (with Salaries)

IT Field Technician
FOODHUB —Newport
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
1d
Assessment Support Coordinator
Sopra Steria —Newport
- £27,781 - £30,000 a year
- Hybrid work
- Organisational skills
- IT
- Annual leave
2d
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
10d
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Specialist | ICT Technical Services – Infrastructure
Link Financial Outsourcing —Caerphilly
- £50,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
Technical Support Advisor
Which? —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Computer skills
- Communication skills
2d
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
IT Support and Information Assurance Specialist
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
14d
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
7d
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
ICT Infrastructure Engineer
Avon Fire & Rescue Service —North Somerset
- £36,363 - £39,152 a year
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Service Desk Analyst (Entry level)
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
8d
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave

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it support jobs near risca, cay

IT Field Technician

FOODHUB -
Newport

Quick apply

Job details

Permanent | Full-time
£32,627 a year
1 day ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership

Qualifications

Hospitality
Desktop support
Driving Licence
Customer service
Technical support
IT support
IT
Communication skills
Time management

Full job description

Shift pattern: Monday–Friday, 1:00pm–9:30pm

Foodhub is a fast-growing technology business providing EPOS and APOS systems to the restaurant and takeaway industry, alongside a consumer food-ordering platform used by customers across the UK. We combine the latest technology with dedicated customer service to help our restaurant and takeaway partners grow.

We're looking for an IT Field Technician to keep our partners trading. Based in Glasgow you'll be the on-site expert who diagnoses and resolves technical issues, installs and maintains equipment, and makes sure our customers experience minimal disruption.

Why join us

33 days holiday (inclusive of Bank Holidays), plus the option to buy up to 5 more
Car allowance & fuel allowance
Heavily discounted Bupa private medical cover for you and your immediate family
Life cover (4x salary), plus a wide wellbeing and lifestyle benefits package (full list below)

About the role

Working closely with our Contact Centre and Technical Support teams, you'll deliver fast, professional, customer-focused support and help clients get the most from Foodhub's technology.

Key responsibilities

Respond to technical escalations from the Contact Centre and other internal departments
Travel to customer sites to diagnose and resolve technical issues
Install, configure, replace, and maintain EPOS hardware, printers, payment devices, tablets, and other peripherals
Troubleshoot software, hardware, networking, and connectivity issues, with support from remote technical teams where required
Restore customer systems quickly to minimise operational downtime
Deliver on-site training to customers on the effective use of Foodhub's hardware and software
Conduct proactive maintenance visits and equipment health checks for VIP customers
Record service activities accurately and report recurring issues, trends, and improvement opportunities
Collaborate with the Technical Support, Product, and Field Operations teams to ensure timely resolution
Provide out-of-hours support for VIP customers on a rota basis when required

Essential skills & experience

Minimum 2 years' experience in a field-based IT support role
Minimum 1 year working with POS/EPOS systems
Solid troubleshooting across hardware, software, networking, and connectivity
Strong customer service and communication skills
Confident working independently in a field-based environment
Good organisational and time-management skills
Willingness to travel extensively across the region
Full UK driving licence with access to a vehicle

Desirable

Experience in the hospitality, restaurant, or takeaway sector
Familiarity with payment devices and card-terminal setup

Full benefits package

33 days holiday (inclusive of Bank Holidays);
5 flexible Bank Holidays (work them and take the leave elsewhere)
car & fuel allowance
Holiday exchange (buy up to 5 days)
Employee Assistance Programme
Wellness Scheme
Discounted cancer screening
Discount Hub; Cycle to Work Scheme
Gym membership contribution up to £30/month
Will Writing Service
Mobile/Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarded) for you and immediate family
Death in Service cover at 4x salary.

Job Types: Full-time, Permanent

Pay: £32,627.00 per year

Application question(s):

Are you comfortable with a Field Based role?
Are you comfortable working from 1.00 pm -9:30 pm - Monday to Friday?

Experience:

POS: 1 year (required)
Field IT: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

it support jobs in risca, cay

IT Field Technician

Assessment Support Coordinator

IT Service Desk Analyst

In-Service Support Co-Ordinator

Service Desk Engineer

Specialist | ICT Technical Services – Infrastructure

ICT Enterprise Specialist

Technical Support Advisor

IT Service Desk Analyst - 1st Line Support

IT Support and Information Assurance Specialist

Technology Support Technician

Service Desk Technician

IT Service Desk Technician

Senior Service Desk Analyst

ICT Infrastructure Engineer

Front Line Support Consultant

1st Line Technical Analyst

Service Desk Analyst (Entry level)

Help Desk Technician L1/L2

Customer Support Advisor

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