1st line support it Work, Jobs in Manchester, Eng (with Salaries)

IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
1d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Managed Services - First Line Support Team Lead
HSO Group B.V. —Manchester
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
AI Solutions Technician
Seriun —Burnley
- £30,000 - £40,000 a year
- Full-time
- Azure
- SharePoint
- Software development
- Work from home
- Employee discount
Quick apply
12d
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
Trading Support Assistant
NUS Charity —Stockport
- £25,091 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Data entry
- Flexible schedule
Social & Content Manager
Legends Global (Europe) —Manchester
- Weekend availability
- Social media management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Management Trainee - North West
SIXT —Knutsford
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Operational Resilience & Vendor Management Specialist
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- Writing skills
- Product management
- School
- Annual leave
- Employee assistance programme
Social Worker
Oldham Council —Oldham
- £39,152 - £42,840 a year
- Analysis skills
- Annual leave
- Employee discount
Vehicle Maintenance Technician
FedEx EU —Ramsbottom
- £21.70 an hour
- Full-time
- Free parking
- Employee assistance programme
Duty and Advice Social Worker
Oldham Council —Oldham
- £42,839 - £47,181 a year
- Hybrid work
- Free parking
- Annual leave
People Services Advisor
Gousto —Warrington
- Full-time
- Hybrid work
- Google Suite
- Continuous improvement
- Human resources
Quick apply
5d
Management Accountant
Hopwood Hall —Manchester
- £37,353.52 - £39,699.94 a year
- Full-time
- Management
- Analysis skills
- University
- Free parking
- Employee discount
Quick apply
2d
Associate Director of Retail - South
GOOUTDOORS —Bury
- Full-time
- Microsoft Office
- Business development
- Mentoring
Quick apply
Lecturer - Health and Social Care (full and part-time positions available)
Hopwood Hall —Manchester
- £35,027 - £45,939 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- University
- Free parking
- Employee discount
Quick apply
3d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
4d
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Customer service
- Travel
- In-person
- Paid training
- Referral programme
Quick apply

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IT Support Engineer (1st Line)

Forbes Solicitors -
Preston

Apply Now

Job details

Full-time

Benefits

Annual leave
Discounted gym membership
Employee discount
Paid volunteer time
Sick pay

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
IT service management
Service restoration
Continuous improvement
Technical writing
Application support
Cybersecurity
Communication skills

Full job description

IT Support Engineer (1st Line) IT Team
Location: Gordon House
Hours: Full-time, 38.75 hours per week

The Role

Forbes Solicitors are seeking an IT Support Engineer (1st Line) to join our IT team. This role provides an excellent opportunity for someone to develop their technical knowledge and gain exposure to Microsoft 365 administration, endpoint management and wider IT operations within a professional services environment.

Key Responsibilities

Act as the first point of contact for all IT incidents, service requests and technical enquiries, delivering professional support via phone, email, remote assistance and face-to-face interactions.
Diagnose, troubleshoot and resolve first-line issues across Windows 11, Microsoft 365, Outlook, Teams, printers, mobile devices, VoIP systems, audio-visual equipment and business applications, including the Firm’s Case Management System.
Manage incidents and service requests through the IT Service Management system, ensuring timely resolution and effective communication.
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.
Assist with IT projects, new technology deployments, service rollouts, supplier engagement and continuous improvement initiatives to enhance service delivery.
Create and maintain support documentation, knowledge base articles and user guidance, while sharing knowledge across the wider IT team.

About You

We are looking for people that can demonstrate the following:

Essential:

Previous experience within an IT Service Desk, Help Desk or IT Support role.
GCSES grade 9-4, including English and Maths, or equivalent.
Previous experience supporting Microsoft Windows and Microsoft 365.
Displays excellent written and verbal communication skills.
Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously.
Aligns with the Firm’s values.
Ideally the successful candidate will have a driving licence and access to a vehicle (*If you have a disability that prevents you from driving, please specify so we can assess what reasonable adjustments can be made).

Desirable:

Obtains a relevant IT-related qualification or equivalent practical experience.

The Firm
Forbes Solicitors is a Legal 500 Top Tier and Chambers Leading Firm with offices across the North. We are proud Investors in People UK Employer of the Year: Silver (250+), committed to collaboration, growth, and delivering practical, results-driven legal services.

Benefits

33 days annual leave, including bank holidays, increasing with length of service.
Annual leave purchase scheme (Subject to T&Cs).
Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
Enhanced sick pay.
Celebration and Volunteer leave.
Ongoing professional development and progression opportunities.
Profit share scheme.
Additional long service awards.
Subsidised tuck shops.
Staff discount on Firm services.
Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
BUPA (Solicitor positions only, for self, not dependents).
Retail and gym membership discounts.
Recruitment and legal department referrals (Subject to T&Cs).
Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

Apply Now

Refine Your Search

1st line support it jobs in manchester, eng

IT Support Engineer (1st Line)

Compliance QA Analyst

Applications Support Analyst

Managed Services - First Line Support Team Lead

AI Solutions Technician

Remote Support Engineer – Night Shift

Trading Support Assistant

Social & Content Manager

Management Trainee - North West

Operational Resilience & Vendor Management Specialist

Social Worker

Vehicle Maintenance Technician

Duty and Advice Social Worker

People Services Advisor

Management Accountant

Associate Director of Retail - South

Lecturer - Health and Social Care (full and part-time positions available)

1st Line Service Desk Technician

IT Support Engineer

IT Support Technician

I want to receive the latest job alerts for 1st line support it in manchester, eng

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