Network engineer Work, Jobs in Battlesbridge, Ess (with Salaries)

IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
3d
Technical Services Engineer
JMC Aviation —Stansted
- Monday to Friday
- ERP systems
- Project management
- Bachelor's degree
- Employee assistance programme
Software Engineer
CELA REMIT LIMITED —Harlow
- £38,290 - £54,700 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Free parking
- Health & wellbeing programme
Quick apply
15h
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
5d
DevOps Engineer
Oregon Systems —London
- £31,955.47 - £95,614.58 a year
- Full-time
- Azure
- Oracle
- Software troubleshooting
Quick apply
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
9d
Telecoms Field Engineer (VoIP) (Goodmayes)
Wavetel Business —Goodmayes
- Computer networking
- Organisational skills
- Communication skills
Graduate Geotechnical Engineer
SLR Consulting —Maidstone
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Travel
- Annual leave
- Life insurance
3d
Energy Engineer (Renewable & Power Systems)
MABILLA ENERGY & METALS LTD —Harlow
- £37,500 - £46,100 a year
- Full-time
- Hybrid work
- Up to 50% travel
- System design
- Master's degree
- Health & wellbeing programme
- Relocation assistance
Quick apply
12d
Graduate Project Engineer - Electrical
RSE —West Thurrock
- Computer literacy
- Microsoft Office
- Communication skills
- Employee discount
5d
Mid-Level Backend Engineer (Driver Squad)
HIVED —London
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
8d
Road Safety Engineer
Ringway Jacobs —Chelmsford
- Hybrid work
- No degree
- Employee assistance programme
- Employee discount
Quick apply
BMS DESIGN ENGINEER
Laing O'Rourke —Dartford
- Computer networking
- IT
- Communication skills
Staff Data Analyst (Driver Squad)
HIVED —London
- Full-time
- Hybrid work
- SQL
- Mentoring
- Python
8d
Operations Trainee
ADM —Erith
- Management
- Engineering
- English
9d
Senior Reliability Engineer
ADM —Erith
- Engineering
- Maintenance
- Analysis skills
12d
Engineer - Permanent
Ringway Jacobs —Chelmsford
- Call to connect
- Contracts
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Security Remediation Engineer
ABACUS —Sittingbourne
- Weekend availability
- Azure
- Microsoft Office
- Project management
Quick apply
10d
Principal Analog IC Design Engineer
Semtech —Stansted
- Full-time
- Laboratory experience
- English
- Master's degree
Configuration Engineer
BAE Systems —Rochester
- Accounting
12d

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IT Support Technician

ITHelpDirect Ltd
Harlow

Quick apply

Job details

Permanent | Full-time
£26,436 - £30,000 a year
3 days ago

Benefits

Company car
Company pension
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Customer service
LAN
Technical support
CompTIA Network+
IT support
IT
Communication skills
CompTIA A+

Full job description

As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work.

Key Responsibilities

Client Support

Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues.
Provide tailored IT solutions that align with the operational and educational needs of schools.
Maintain positive client relationships through effective communication and timely issue resolution.

Onsite and Remote Assistance

Deliver onsite IT support at client schools, using the company-provided car for travel.
Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations.

Educational Technology Support

Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets).

System Maintenance and Monitoring

Perform regular system checks, updates, and maintenance to ensure secure and efficient operation.
Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability.

Compliance and Safeguarding

Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings.
Implement and maintain secure access controls and data management practices.

Asset and Vendor Management

Maintain an inventory of hardware, software, and warranties for client schools.
Coordinate the procurement, installation, and secure disposal of IT assets.
Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs.

Documentation and Reporting

Maintain detailed records of support tickets, solutions provided, and maintenance activities.
Provide regular reports to clients on the performance and health of their IT infrastructure.

Skills and Qualifications

Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues.
Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships.
Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently.
Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities.
Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users.

Preferred Experience

Previous experience supporting IT systems in educational environments or for school clients.
Familiarity with safeguarding policies and practices.
Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential)

Key Benefits

Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support.
Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs.
Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks.

This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively.

If any of the above is not met training can be arranged to bring up to level

Right to work is a must and located in the UK, preference living in Harlow or surrounding areas (up to 1 hour)

Job Types: Full-time, Permanent

Pay: £26,436.00-£30,000.00 per year

Benefits:

Company car
Company pension
On-site parking
Work from home

Licence/Certification:

FULL UK Driving Licence (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

network engineer jobs in battlesbridge, ess

IT Support Technician

Technical Services Engineer

Software Engineer

ERP System Analyst

DevOps Engineer

1st Line IT Engineer

Telecoms Field Engineer (VoIP) (Goodmayes)

Graduate Geotechnical Engineer

Energy Engineer (Renewable & Power Systems)

Graduate Project Engineer - Electrical

Mid-Level Backend Engineer (Driver Squad)

Road Safety Engineer

BMS DESIGN ENGINEER

Staff Data Analyst (Driver Squad)

Operations Trainee

Senior Reliability Engineer

Engineer - Permanent

Security Remediation Engineer

Principal Analog IC Design Engineer

Configuration Engineer

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