Resource officer Work, Jobs in Romsey, Ham (with Salaries)

Customer Services Officer (Housing)
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
6d
Exams Officer
Brockenhurst College —Brockenhurst
- £24,834 - £27,211 a year
- Full-time
- Microsoft Word
- Childcare
- Microsoft Excel
- Free parking
- Employee assistance programme
10d
Development Management Team Leader - EH0352
East Hampshire District Council —Petersfield
- £57,703 - £64,918 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Annual leave
Health Protection Practitioner
UK Health Security Agency —Fareham
- £33,422 - £48,117 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
10d
Customer Relations Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Customer service
- Data entry
- IT
13d
Global Financial Crimes Compliance - Sanctions Strategy Compliance - Associate
JPMorganChase —Bournemouth
- Full-time
- Bachelor's degree
- Organisational skills
- IT
Fleet Systems Support Officer
V.Group —Southampton
- Engineering
- ERP systems
- Microsoft Office
Chief Cardiac Physiologist
Portsmouth Hospitals University NHS Trust —Portsmouth
- £49,387 - £56,515 a year
- Full-time
- Customer service
- Master's degree
- University
Quick apply
Waiting Staff
Sodexo —Larkhill
- £12.21 - £12.71 an hour
- Full-time
- Hospitality
- No experience needed
- Food service
- Free parking
- Employee assistance programme
Quick apply
9d
Transferee and Re-Joiner Detective Sergeant - Southampton
British Transport Police —Southampton
- Communication skills
Quick apply
11d
Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)
Cubic Corporation —Salisbury
- Full-time
- PMP
- Engineering
- Project management
Head Chef
Sodexo —Larkhill
- From £15.58 an hour
- Full-time
- Culinary experience
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
9d
Operations Officer
Skyborne Aviation Ltd —Bournemouth
- £30,000 a year
- 12 hour shift
- Administrative experience
- Communication skills
- School
- Free parking
- Annual leave
5d
- Schools & Colleges Senior Development Officer
University of Winchester —Winchester
- £33,002 - £38,784 a year
- Full-time
- Hybrid work
- University
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Communications and Engagement Manager
Girlguiding South West England —Salisbury
- £32,000 - £35,000 a year
- Temporary
- Hybrid work
- Management
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
11d
Senior Planning Officer - EH0353
East Hampshire District Council —Petersfield
- £43,432 - £51,126 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
EHCP Manager
Kings' School —Winchester
- £28,501 a year
- Part-time
- Hospitality
- Cooking
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
11d
Quality of Placements Officer
Staffordshire County Council —Salisbury
- £37,938 - £44,075 a year
- Hybrid work
- Continuous improvement
- No degree
- Care plans
4d
Chief Internal Auditor
Southampton City Council —Southampton
- £94,853 - £104,158 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
5d
Casual Security Officer
OCS Group —Southampton
- £13.03 an hour
- Monday to Friday
- Customer service
- Driving
- Travel
- Flexible schedule
Quick apply
11d

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resource officer jobs near romsey, ham

Customer Services Officer (Housing)

New Forest District Council -
Lyndhurst

Apply Now

Job details

Part-time
£27,939 - £30,372 a year
6 days ago

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Salary

27,939 - £30,372 p£er annum (pro rata)

Contractual hours

Basis

Part time

Region

South

Job category/type

Administration

Date posted

07/07/2026

Do you enjoy providing excellent customer service?

The Housing Resident Services dedicated Housing Support Hub is the first point of contact for our Housing residents for a range of Housing related issues. As part of a friendly and professional team you will be responsible for handling a wide range of calls from our residents, whilst supporting the wider Housing teams.

Enquiries are predominantly received by phone but also email and web contact, as well as from other departments within the Council. Team members are expected to have a good all-round knowledge of the service area(s) to be able to advise customers accordingly and ideally resolve as many enquiries as possible without the need to refer on to other departments.

In addition to call handling, functions include processing reactive maintenance requests, answering queries relating to Estate Management and other tenancy issues, taking payments for rent and dealing with rent arrears.

Looking for a challenge?

This is a challenging and diverse role that requires great ICT skills and the ability to quickly learn new systems. This is essential together with excellent communication skills in order to effectively liaise with residents, colleagues and other departments on a daily basis and manage sometimes challenging and upsetting calls. You will also possess very good organisational skills with the ability to prioritise different work activities to meet changing deadlines in a busy contact centre environment.

Hours:

This is a part time role for 24 hours per week.

Monday: 08:30 to 17:15 (8.25 hours with 30 minutes unpaid break)

Tuesday: 08.45 -17.15 (8 with 30 minutes unpaid break)

Friday: 08:30 to16:45 (7.75 30 minutes unpaid break)

The hours for this role are fixed as listed above. Due to the position being customer-facing and aligned with our telephone operating hours, there is no availability for flexible working.

What’s in it for you?

Benefits include:

£27,939 - £30,372 per annum (pro rata) Appointment will typically be made at the bottom of the scale. (Pay award pending).
23 –24 days leave (pro rata) plus an additional 5 days for 5 years local authority continuous service.
Local Government pension scheme
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees).
On site parking
Hybrid working (50% of hours office based).
24 Hours per week (Set hours)

About you

Although no formal qualification is required the successful candidate must have excellent Customer Service skills and telephone manner along with strong administrative skills. Experience of working in a similar Customer focused environment is essential.

Candidates should possess very good ICT skills in a range of software such as Microsoft Word, Outlook and Excel, and a knowledge of specialist software (such as CRM, Orchard, and Unit 4 Business World etc) would be an advantage. As the Council continue to work on develop our technology, systems and resource to meet the changing need of our residents a willingness and ability to adapt to ever changing technology is also important.

Please note, this post will be subject to a Basic DBS check.

About us

New Forest District Council directly manages over 5000 Council homes and provides both planned, cyclical and responsive maintenance and repairs service to our tenants through a large team of highly skilled trades people.

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

We believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally. We also recognise the value of a highly motivated and engaged workforce, and we actively promote a good work/life balance.

If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.

After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact Emily Berry on 02380 285222.

Closing date: 23rd July

Estimated Interview Date: 12th August

Apply Now

Refine Your Search

resource officer jobs in romsey, ham

Customer Services Officer (Housing)

Exams Officer

Development Management Team Leader - EH0352

Health Protection Practitioner

Customer Relations Officer

Global Financial Crimes Compliance - Sanctions Strategy Compliance - Associate

Fleet Systems Support Officer

Chief Cardiac Physiologist

Waiting Staff

Transferee and Re-Joiner Detective Sergeant - Southampton

Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)

Head Chef

Operations Officer

- Schools & Colleges Senior Development Officer

Communications and Engagement Manager

Senior Planning Officer - EH0353

EHCP Manager

Quality of Placements Officer

Chief Internal Auditor

Casual Security Officer

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