Governance officer Work, Jobs in Cheddar, Som (with Salaries)

Information Governance Officer (Complaints)
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
3d
Regulatory / CASS Pillar Lead
M&G plc —Bath
- Full-time
- Military
- Annual leave
Head of Data and AI Platforms
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Annual leave
- Flexible schedule
11d
Operations Manager (Service Improvement)
Planning Inspectorate —Bristol
- £46,689 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
11d
Risk and Compliance Associate
Protection Group International —Bristol
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
1d
Project Manager
Bristol City Council —Bristol
- £47,181 - £50,269 a year
- Full-time
- Project management
- IT
- Time management
Head of Business Integration & Governance - 12 Month FTC
Leidos —Bristol
- £58,400 - £74,900 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
9d
Cyber Security Assurance Manager
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
- Employee discount
Senior Transport Planner
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Mentoring
Information Governance Officer
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
3d
Senior Information Governance Officer
Digital Health and Care Wales —Cardiff
- £40,559 - £48,841 a year
- Full-time
- No degree
- Travel
- Organisational skills
- Annual leave
7d
Governance and Secretariat Officer
OFGEM —Cardiff
- £29,313 - £33,936 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Travel
- Annual leave
- Flexible schedule
14d
Business Support Officer
SHM Productions Ltd —Bath
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Outlook
Quick apply
23h
Fire Safety Officer
Hafod —Cardiff
- £50,000 a year
- Full-time
- Communication skills
7d
Senior Electoral Practice and Performance Officer
The Electoral Commission —Cardiff
- £40,031 - £42,033 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
4d
Assurance Officer (Maternity Cover)
Atradius —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Security Governance Risk & Compliance Officer
Rowden —Bristol
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
Aviation, Maritime and Logistics Support Officer
Welsh Assembly Government Communication Centre Home —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
3d
Sustainability Officer
Scalian —Bristol
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Google Suite
- Continuous improvement
- Organisational skills
Quick apply
9d
ICT Support Engineer
Independent Office for Police Conduct —Cardiff
- £34,067 a year
- Hybrid work
- Azure
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme

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Information Governance Officer (Complaints)

Bath and North East Somerset Council -
Keynsham

Apply Now

Job details

£16.35 - £17.47 an hour
3 days ago

Benefits

Work from home
Transport links

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

About the Team

We are looking for a motivated and organised Information Governance Officer (Complaints) who is committed to delivering excellent customer service to join our busy Complaints Team. This is an important role helping to ensure complaints and compliments are handled fairly, consistently and professionally across Children’s Services, Adult Social Care and Public Health.

About the Role

As an IGO (Complaints), you will support the Complaints Team Manager to make sure complaints and compliments are managed in line with statutory and corporate guidance. You will be a key point of contact for people using our services, helping them understand the complaints process and ensuring their concerns are recorded and progressed appropriately.

You will work closely with colleagues and managers across the organisation, support complaint investigations, collate records for investigations and Ombudsman enquiries, prepare correspondence, maintain accurate case records, contribute to monitoring reports and take minutes at complex meetings.

About You

You will be organised, accurate and confident communicating with a wide range of people by phone and email. You will be able to manage sensitive information carefully, keep clear records and work well under pressure. Strong written communication skills, attention to detail and the ability to take accurate minutes are essential.

Experience or knowledge of Children’s Services and/or Adult Social Care would be helpful, but it is not essential. We will provide training, regular supervision and support to help you develop in the role.

What we offer

You will join a high-performing and supportive team that takes pride in delivering a professional service. The role supports flexible working, including the option to work from home with up-to-date technology. Our main offices are in the modern Civic Centre in Keynsham, between Bath and Bristol and close to public transport links. There may also be opportunities to work from our offices at the Guildhall in Bath and The Hollies in Midsomer Norton.

Interested?

If you are interested in this post & require more details or just to chat through the role & what’s involved, please contact Sarah Watts, Complaints & Data Protection Team Manager by email : [email protected] or Telephone:(01225) 477931.

Interview date: 30/09/2026

No Agencies Please.

Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.

Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Basic DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.

Apply Now

Refine Your Search

governance officer jobs in cheddar, som

Information Governance Officer (Complaints)

Regulatory / CASS Pillar Lead

Head of Data and AI Platforms

Operations Manager (Service Improvement)

Risk and Compliance Associate

Project Manager

Head of Business Integration & Governance - 12 Month FTC

Cyber Security Assurance Manager

Senior Transport Planner

Information Governance Officer

Senior Information Governance Officer

Governance and Secretariat Officer

Business Support Officer

Fire Safety Officer

Senior Electoral Practice and Performance Officer

Assurance Officer (Maternity Cover)

Security Governance Risk & Compliance Officer

Aviation, Maritime and Logistics Support Officer

Sustainability Officer

ICT Support Engineer

I want to receive the latest job alerts for governance officer in cheddar, som

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