Part time isle man Work, Jobs in Douglas, Eng (with Salaries)

Quality Assurance Officer
Standard Bank —Douglas
- Full-time
- Quality control
- Banking
- Analytics
Senior Relationship Manager, Business and Commercial Banking
Standard Bank —Douglas
- Full-time
- Customer service
- Business development
- Banking
Lunchtime Assistant - Specialist Provision Centre - Bunscoill Rhumsaa
Isle of Man Government —Ramsey
- £26,609 - £32,343 a year
- Part-time
- School
- Free parking
- Relocation assistance
1d
Education Support Officer - Specialist Provision Centre - Ballacottier School
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Part-time
- School
- Free parking
- Relocation assistance
8d
Senior Education Support Officer - Thie Ny Shee
Isle of Man Government —Douglas
- £38,395 - £44,857 a year
- Part-time
- School
- Free parking
- Relocation assistance
12d
Head: Credit Risk, Business and Commercial Banking
Standard Bank —Douglas
- Full-time
- Business
- Leadership
- Accounting
Beauty Therapist
Superdrug —Douglas
- £15 an hour
- Customer service
- Store discount
- Employee discount
Quick apply
Supervising Structures Engineer
Isle of Man Government —Douglas
- £60,667 - £70,646 a year
- Call to connect
- Leadership
- Free parking
- Relocation assistance
3d
Salaried Portfolio General Practitioner
Isle of Man Government —Douglas
- £107,208 - £125,038 a year
- Full-time
- Free parking
- Relocation assistance
Veterinary Surgeon - Equine
IVC —Douglas
- Up to £75,000 a year
- Weekend availability
- Remote
- Patient care
- Communication skills
- Employee discount
Seasonal Colleague - Little Switzerland Superstore
Tesco Isle of Man —Douglas
- £12.64 - £13.47 an hour
- Part-time
- Customer service
1d
Seasonal Colleague - Little Switzerland Superstore
Tesco Isle of Man —Douglas
- £12.64 - £13.47 an hour
- Part-time
- Customer service
1d
Seasonal Night Colleague - Little Switzerland Superstore
Tesco Isle of Man —Douglas
- £12.02 - £12.85 an hour
- Part-time
- Customer service
21h
Customer Advisor
Boots —Isle Of Man
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
3d
Housekeeping - Team Member
Premier Inn —Douglas
- Up to £13.56 an hour
- Part-time
- No experience needed
- Hotel
- Cleaning
- Employee discount
Quick apply
3d
Housekeeping - Team Member
Premier Inn —Douglas
- Up to £13.56 an hour
- Full-time
- No experience needed
- Hotel
- Cleaning
- Employee discount
Quick apply
Administrative Officer - Passport, Immigration and Nationality
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Full-time
- Free parking
- Relocation assistance
22h
Client Delivery Associate - Isle of Man
Lloyds Banking Group —Douglas
- £28,776 - £30,290 a year
- Full-time
- Hybrid work
- Customer service
- Banking
9d
Apprentice Vehicle Engineering Craftsperson
Isle of Man Government —Douglas
- £18,674.34 - £33,198.82 a year
- Full-time
- Free parking
- Annual leave
Traffic Engineer
Isle of Man Government —Douglas
- £33,960 - £40,000 a year
- Full-time
- Free parking
- Relocation assistance

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Quality Assurance Officer

Standard Bank -
Douglas

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Job details

Full-time

Qualifications

Quality assurance
Quality control
Root cause analysis
Banking
Internal quality assurance
Analytics

Full job description

Job Overview

Business Segment: Group Functions

Company: Standard Bank Isle of Man

Location: IM, Douglas, Douglas, Circular Road 1

Job Type: Full-time

Job Ref ID: 80439820A-0002

Date Posted: 7/22/2026

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Job Description

NOTE: This role does not offer Relocation or Sponsorship. Applicants must be eligible to work in Isle of Man.

To provide a quality assurance function for Affluent Express and its value chain to monitor and evaluate the quality of customer interactions in alignment with the relevant standards and frameworks. To analyse trends/patterns, conduct root cause analysis and provide mentoring on areas of concern and prepare recommendations for improvements.

Qualifications

Minimum Qualification:

First Degree in Consumer Services

Experience Required

3-4 years in Personal and Private Banking
Experience of working in a either a Branch or Private Banking environment with knowledge of its associated products, processes and systems. Experience in data analysis, problem identification and reporting. Experience within a call centre environment (e.g., quality of engagements and development of agents).

Key Outputs :

Conduct calibration sessions by verifying that Bankers are providing up-to-date information, follow current processes, call scripts and communicate effectively to clients in order to standardise the quality of calls and other forms of communication.
Enhance understanding of all appropriate regulations and processes by interacting with compliance team to ensure QA processes are aligned with relevant rules and regulations.
Perform quality assurance checks on an agreed sample size of calls logged to monitor whether the quality of the service provided is in line with the agreed minimum standards.
Provide weekly and monthly feedback to the Manager, Affluent Express
Implement quality assurance measures aligned to client expectations.Incorporate the relevant aspects into checklists to prevent reoccurrence as identified through audits.

#SBO

Additional Information

Behavioural Competencies:

Adopting Practical Approaches
Articulating Information
Team Working
Managing Tasks
Meeting Timescales

Technical Competencies:

Compliance
Customer Reception and Channelling
Customer Understanding (Business Banking)
Product and Services Knowledge
Risk Awareness
Risk Identification
Risk Reporting

#SBO

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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]

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Refine Your Search

part time isle man jobs in douglas, eng

Quality Assurance Officer

Senior Relationship Manager, Business and Commercial Banking

Lunchtime Assistant - Specialist Provision Centre - Bunscoill Rhumsaa

Education Support Officer - Specialist Provision Centre - Ballacottier School

Senior Education Support Officer - Thie Ny Shee

Head: Credit Risk, Business and Commercial Banking

Beauty Therapist

Supervising Structures Engineer

Salaried Portfolio General Practitioner

Veterinary Surgeon - Equine

Seasonal Colleague - Little Switzerland Superstore

Seasonal Colleague - Little Switzerland Superstore

Seasonal Night Colleague - Little Switzerland Superstore

Customer Advisor

Housekeeping - Team Member

Housekeeping - Team Member

Administrative Officer - Passport, Immigration and Nationality

Client Delivery Associate - Isle of Man

Apprentice Vehicle Engineering Craftsperson

Traffic Engineer

I want to receive the latest job alerts for part time isle man in douglas, eng

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