Field executive Work, Jobs in Headington, Oxf (with Salaries)

Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
Canvasser
Charity Link —Oxford
- £40,000 - £47,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Executive Assistant with Business Development Support
PsychWorks Associates Ltd —Reading
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Sales
- Social media management
- Annual leave
Quick apply
Salmonella Typing Lead (ID 4668)
Animal and Plant Health Agency —Woodham
- £38,795 a year
- Overtime
- Doctoral degree
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
7d
Operations Executive
Field Sales Solutions —Thame
- £20,600 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Sales Support Specialist – Partner Alliance
CSafe Global —Long Crendon
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
12d
Head of Quality
Infinitesima —Abingdon
- £65,000 - £85,000 a year
- Hybrid work
- Leadership
- Annual leave
Quick apply
Field Sales Executive
Hermes Europe —Thames Valley
- Up to £40,000 a year
- Business development
3d
Product Development Manager
Infinitesima —Abingdon
- £65,000 - £80,000 a year
- Hybrid work
- Engineering
- Leadership
- Communication skills
Quick apply
Away from Home - RTM Regional Account Executive
PepsiCo —Reading
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Senior Commercial Officer - Infrastructure North & South
Department for Environment, Food and Rural Affairs —Reading
- £42,665 - £46,765 a year
- Part-time
- Presentation skills
- Leadership
10d
Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)
UK Health Security Agency —Chilton
- £35,587 - £43,244 a year
- Part-time
- Engineering
- Analysis skills
- Presentation skills
12d
Sales Executive
REL Field Marketing —Reading
- £28,000 a year
- Full-time
- Employee discount
Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence
AWS EMEA SARL (UK Branch) —Thames Valley
- Full-time
- Sales
- AWS
- Bachelor's degree
Regional Marketing Executive
Kenvue —Reading
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Annual leave
6d
Implementation Consultant I
Barracuda Networks Inc. —Reading
- Computer Science
- Presentation skills
- Bachelor's degree
Quick apply
5d
Sr Industry Consultant - AstraZeneca
SAS —Marlow
- Hybrid work
- Bachelor's degree
- Travel
- Computer networking
Demand Generation Marketing Manager
Pragma —Newbury
- Annual leave
- Employee discount
Sales Executive
Verisure Services (UK) Limited —High Wycombe
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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field executive jobs near headington, oxf

Service Business Operations Manager

Miele -
Abingdon

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Benefits

On-site gym
Financial planning services
Discounted gym membership
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership

Full job description

Customer Service Operations Manager

Location: (Until Mid 2026) Abingdon / (Permanent Location) Reading

About the team

Our Customer Service Business Support (SBS) team sits at the heart of Miele's aftersales operation, providing the expertise, leadership, and operational support that enables us to deliver a premium customer experience every day.

SBS is at the heart of Miele's aftersales operation, delivering exceptional customer experiences through expert complaint resolution, field service planning, and operational support. As Customer Service Operations Manager, you will lead our Planning, Customer Resolutions, and Back Office teams, while monitoring operational performance of our outsourced partners. This is a high-impact leadership role responsible for translating strategy into results, driving service performance, developing high-performing teams, and delivering continuous improvement across Service Operations. We're looking for a visible, customer-focused manager who can build capability, create accountability, and use data and insight to deliver exceptional outcomes for our customers and our business.

We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Your Responsibilities

Support the delivery of service business objectives through effective planning, coordination, and operational management across Service Business Support functions.
Ensure operational plans, objectives, and performance expectations are clearly communicated, understood, and embedded across the team, creating alignment between business strategy, team goals, and individual performance.
Create and lead a high-performance, customer-focused culture through visible leadership, coaching, development, and clear standards of delivery.
Monitor, manage and improve SBS operational performance and KPI delivery in line with agreed business objectives, using data, customer insight, and root-cause analysis to drive make recommendations and continuous improvement in the team.
Lead the management and resolution of complex customer escalations, executive complaints, regulatory matters, and small claims cases.
Identify opportunities to reduce customer friction and contact demand through process simplification, continuous improvement, and digital self-service initiatives.
Partake in cross-functional service improvement projects and improve customer experience and operational efficiency.

What we are looking for

Proven management within a customer service, contact centre, or service operations environment.
Demonstrable success in creating and delivering operational plans that translate business plans into priorities for the team with measurable outcomes, and sustainable performance improvements.
Experience developing high-performing teams through coaching, performance management, establishing clear accountability and standards, and providing recommendations for succession planning, and capability development.
Experience working with an outsourced contact centre or service delivery partners.
Ability to prioritise competing operational demands and translate complex challenges into clear, actionable plans and outcomes.
Analytical and problem-solving skills, using data, customer insight, and root-cause analysis to drive operational decision-making and continuous improvement.
Experience supporting and embedding operational change across teams, ensuring new processes, standards, and ways of working are consistently adopted and sustained.
Demonstrable experience managing complex customer escalations, complaints, and high-risk service issues through to resolution.
Visible, engaging, and accountable Manager who builds trust, clarity, and confidence through regular communication and presence within the operation.
Customer-focused, with a passion for delivering a premium customer experience.
Resilient and highly organised, with the ability to manage within complexity while maintaining focus on simple priorities and outcomes.

What we offer

A salary of up to £50,000, alongside a competitive benefits package
A bonus opportunity of up to two months’ salary
Extensive discounts on Miele products for you, your family and your friends
Discounted gym membership and a subsidised onsite café
An extensive health cash plan and free eye tests

Additional Information

This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.

We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.

£45,000 - £50,000

Apply Now

Refine Your Search

field executive jobs in headington, oxf

Service Business Operations Manager

Canvasser

Executive Assistant with Business Development Support

Salmonella Typing Lead (ID 4668)

Operations Executive

Customer Service Specialist

Sales Support Specialist – Partner Alliance

Head of Quality

Field Sales Executive

Product Development Manager

Away from Home - RTM Regional Account Executive

Senior Commercial Officer - Infrastructure North & South

Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)

Sales Executive

Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence

Regional Marketing Executive

Implementation Consultant I

Sr Industry Consultant - AstraZeneca

Demand Generation Marketing Manager

Sales Executive

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