Harrods careers Work, Jobs (with Salaries)

Client Advisor - Harrods (Fixed Term)
VALENTINO S.p.A. —London
- Sales
9d
Makeup Artist- Laura Mercier- Harrods London- 37.5 hours
Orveon Global Ltd UK —London
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Assistant Store Manager
Sunglass Hut —London
- Leadership
Maintenance Assistant
Doubletree by Hilton London Kensington —London
- Full-time
- Maintenance
- English
- Hotel
- Annual leave
- Referral programme
Quick apply
10d
Swim Coach Casual
The Rembrandt Hotel —London
- £12.98 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
1d
Head Pastry Chef
The Lanesborough —London
- Culinary experience
- Cooking
- Hotel
- Employee discount
- Life insurance
Store Assistant - 12 Hours - Sweaty Betty London, England Harrods, London
Wolverine Worldwide —London
- 12 hour shift
- Communication skills
- Retail sales
- Flexible schedule
- Referral programme
Harrods - FT Sales Associate
Laderach (UK) Ltd. —London
- £14.50 an hour
- Weekend availability
- Sales
- English
- Communication skills
- Employee discount
Quick apply
Specialist - Harrods Knightsbridge
Hugo Boss —London
- Communication skills
Brand Ambassador - Rabanne Harrods
PUIG —London
- Microsoft Excel
- Leadership
7d
Cocktail Waiter
The Lanesborough —London
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
Cellar Person
The Lanesborough —London
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Employee discount
- Life insurance
7d
Brand Ambassador Carolina Herrera Harrods
PUIG —London
- Sales
- Leadership
8h
Head Hostess
The Lanesborough —London
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
Head of Revenue (Maternity Cover)
The Lanesborough —London
- Customer service
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Store Supervisor
David Clulow —Stratford
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
Food & Beverage Team Member
Doubletree by Hilton London Kensington —London
- £13.33 an hour
- Part-time
- Customer service
- Hotel
- Restaurant
- Annual leave
- Referral programme
Quick apply
Room Attendant
Doubletree by Hilton London Kensington —London
- £14.97 an hour
- Full-time
- Customer service
- Hotel
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Senior Florist
Neill Strain Floral Couture —Belgravia
- £35,000 - £37,000 a year
- Full-time
- Customer service
- English
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
3d
Director of Finance
The Lanesborough —London
- Microsoft Excel
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
9d

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Client Advisor - Harrods (Fixed Term)

VALENTINO S.p.A.
London

Apply Now

Job details

Fixed term contract
9 days ago

Qualifications

Sales

Full job description

Location: London, GB

ID: 12287

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Act as a brand representative embodying the brand values and mastering every stage of the Valentino Client experience, from preparation to retention.

SALES & KPIs

Sales achievement – meet individual sales target and contribute to the overall store sales objectives.

KPIs achievement – have a clear understanding of the correlation between every step of the client experience with each associated KPI such as applying the styling to increase cross selling and average ticket.

CLIENTELING

Client engagement – focus on development and retention of existing clients, recruitment of new and potential ones. Engage the client through every selling opportunity - walk in, private appointment, distance sales, sales in partnership.

Client data acquisition – exploit every opportunity to collect data from new potential clients, enriching the prospect data base while maintaining and updating the current client list.

PRODUCT

(care & knowledge)

Product knowledge – master the know-how of every Valentino creation and convey an engaging / proper story telling around it.

Display maintenance contribution.

OPERATIONS

Perform every task in full compliance with operations guidelines (after sales assistance, product transfer request, on-hold, on consignment, etc.).

Provide support when needed to the execution of the main operational and administrative tasks (cycle counts, stock takes, product receiving and transfer, documentation form filling and archiving, etc.) as well as contribute to maintain up to standard the stock organization.

Manage the store activities by leveraging on the company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App etc.).

CORE COMPETENCIES

Sales & Performance Achievement: Ability to meet individual sales targets and contribute to overall store objectives, utilizing a clear understanding of KPIs and leveraging techniques like cross-selling and styling to drive sales growth.

Client Engagement & Retention: Strong focus on developing and maintaining client relationships, with expertise in clienteling , recruitment of new clients, and personalized engagement across all sales channels.

Product Knowledge & Storytelling: Deep expertise in Valentino's product range, coupled with the ability to engage clients with compelling storytelling that enhances the client experience and aligns with brand values.

Operational Compliance & Efficiency: Proficiency in executing store operations according to guidelines, ensuring smooth execution of tasks such as stock management, after-sales assistance, and use of company tools and systems to streamline processes

Data Management & Client Insights: Skill in collecting, managing, and utilizing client data to enrich the prospect database, enhance client engagement, and provide valuable insights that inform sales strategies and marketing efforts.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Apply Now

Refine Your Search

harrods careers jobs

Client Advisor - Harrods (Fixed Term)

Makeup Artist- Laura Mercier- Harrods London- 37.5 hours

Assistant Store Manager

Maintenance Assistant

Swim Coach Casual

Head Pastry Chef

Store Assistant - 12 Hours - Sweaty Betty London, England Harrods, London

Harrods - FT Sales Associate

Specialist - Harrods Knightsbridge

Brand Ambassador - Rabanne Harrods

Cocktail Waiter

Cellar Person

Brand Ambassador Carolina Herrera Harrods

Head Hostess

Head of Revenue (Maternity Cover)

Store Supervisor

Food & Beverage Team Member

Room Attendant

Senior Florist

Director of Finance

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