Technical support occupations Work, Jobs in Hallen, Gls (with Salaries)

Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
12d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
14d
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
12d
IT Technician (Gloucester)
Lift Schools —Stroud
- £30,755 - £32,888 a year
- Full-time
- Customer service
- Travel
- Communication skills
6d
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Service Desk Analyst
Costain —Weston-super-Mare
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Work from home
21h
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
7d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Workplace Engineer
Capgemini Sogeti —Bristol
- Hybrid work
- Microsoft Outlook
- Windows
- AWS
14d
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
Technical Support Agent
DVS Ltd —Cardiff
- £26,500 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
13d

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Technical Support Officer - End User Hardware and Devices

Avon and Somerset Constabulary -
Portishead

Apply Now

Job details

Permanent | Full-time
£40,383 - £42,612 a year
12 days ago

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Stakeholder collaboration
Software deployment
Stakeholder liaison
Technical writing
Customer support
Fault diagnosis and repair
Communication skills
Mobile devices

Full job description

We have multiple opportunities to join our IT department as an End User Technical Support Engineer, where you’ll play a key role in supporting and developing our laptops, desktops, mobile devices, video conferencing systems, and wider IT infrastructure across the organisation

This role will involve working within a specialised IT environment providing technical knowledge and dedicated services including:

Fault diagnosis and resolution.
Installation and configuration.
Upgrades.
Inputs to development of standards.
Service monitoring, asset management, pro-active prevention and associated maintenance.
Liaison with third-party suppliers.

Responsibilities

Manage the full lifecycle of end-user devices, including deployment, refresh, recovery and disposal.
Maintain, enhance, and improve support services for end users.
Collaborate with stakeholders to develop and maintain relationships.
Support colleagues and junior members of staff in the workshop and onsite.
Help create knowledge base articles, share information for use throughout the team and IT Directorate and provide procedural documentation and relevant reports.
Works to and recommends on an agreed range of performance outcomes.
Pro-actively recommends service improvement measures.
Maintain accurate asset and configuration records in line with organisational standards.
Contribute to problem management activities by identifying recurring issues and recommending long-term solutions.
Ensure compliance with security policies, device standards, and software licensing requirements.

Skills & experience:
Relevant technologies – building/maintaining laptops, desktops, mobile devices, break/fix.
Deploying Windows and M365 based hardware and associated technologies.
Providing assistance to projects and large deployments.
Providing technical subject matter expertise and managing resolution of complex issues
Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users.
Experience maintaining technical documentation, knowledge articles and support procedures.

You’ll need to be customer focussed as you will be responsible for maintaining, improving, and enhancing the support and service provided to our end users. You will also contribute to managing and developing solutions, improving processes, sharing knowledge and helping to develop the capabilities of team members.

Additional information:
In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to: [email protected]

Working at Police Headquarters, Portishead with occasional travel to other police sites, you will have access to company vehicles. Full UK driving licence is required.

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

Why Avon and Somerset Police?

If you are looking for a new opportunity and something different to anything you have done before, then consider Avon and Somerset Police. We are one of the largest forces in the UK, policing multi-cultural communities in a beautiful part of the country “the gateway to the west” providing the opportunity for a fantastic quality of life.

We value our employees and believe in a healthy work-life balance, at Avon and Somerset Police you are rewarded with fantastic benefits including our flexible working scheme which is designed to give our people a degree of flexibility on start and finish times.

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About us

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Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country.

Find out more about our benefits and culture

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

National Insurance Number
Identification Detail e.g. passport
Address information including proof
Referee information
Full employment history including dates and any qualifications you may have attained
Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos.

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Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.

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Apply Now

Refine Your Search

technical support occupations jobs in hallen, gls

Technical Support Officer - End User Hardware and Devices

Technology Support Technician

Technical Support Consultant

Customer Support Advisor

2nd Line IT Support Technician

L2 Support Engineer

Service Desk Advisor (First Line Helpdesk)

Application Support Engineer (3rd Level)- Bristol

IT Technician (Gloucester)

1st Line IT Support Engineer

IT Infrastructure Field Support Engineer

Service Desk Analyst

IT Technician

Customer Enablement Specialist

Change Trainer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Workplace Engineer

IT Support Engineer

Technical Support Agent

IT Service Desk Analyst

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