Director Work, Jobs in Poling, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Head of Innovation
The Pensions Regulator —Brighton
- £95,680 a year
- Full-time
- Hybrid work
- Public speaking
- Leadership
- Communication skills
- Annual leave
- Flexitime
6d
Head of Paid Media
addmustard —Brighton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Flexitime
Quick apply
Head of Park Experience & Leisure Operations
Haven —Chichester
- Full-time
- Continuous improvement
- Budgeting
- Training & development
- Employee discount
Quick apply
11d
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
SAP Engagement Director
Capgemini —Worthing
- Hybrid work
- ERP systems
- Leadership
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
14d
PRT - Transitions Director
Legal & General Investment Management —Hove
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Student Vet Nurse
DNAVetcare —Worthing
- Up to £30,000 a year
- Full-time
- Nursing
1d
Head of Operations
Warner Leisure Hotels —Hayling West
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Restaurant
Relationship Director
Equiniti —Crawley
- Full-time
- Sales
- Business development
- Travel
- Employee assistance programme
- Employee discount
Scientific Director
BOLDSCIENCE —Brighton
- Remote
- Doctoral degree
- Business development
- Presentation skills
6d
Head of Data Strategy and Insights
BHASVIC —Brighton and Hove
- £45,267 - £48,665 a year
- Full-time
- SQL
- AI
- Communication skills
14d
Head of Technical Pricing
1st Central —Haywards Heath
- £100,000 - £120,000 a year
- Presentation skills
- Communication skills
- Time management
Head of Reception
Blossom Health —Havant
- £14.49 - £14.50 an hour
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
- Free parking
- Sick pay
Quick apply
5d
Head of Risk & Compliance
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- IT
- Communication skills
Head of Regulatory Reporting - Institutional Retirement
Legal & General Investment Management —Hove
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
- Life insurance
4d
Director of NP Medical Programs
Franciscan Children's —Brighton
- £110,480 - £151,910 a year
- Full-time
- Management
- Patient care
- Leadership
Head of Learning Assistant
Salutem Care & Education —Loxwood
- £28,000 - £32,000 a year
1d
Head of Design
BrightLocal —Brighton
- Hybrid work
- AI

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director jobs in poling, wsx

Sr.Dir,Patient Experience

Head of Innovation

Head of Paid Media

Head of Park Experience & Leisure Operations

PRT - Transitions Director

SAP Engagement Director

Head of Communications and Engagement

PRT - Transitions Director

Student Vet Nurse

Head of Operations

Relationship Director

Scientific Director

Head of Data Strategy and Insights

Head of Technical Pricing

Head of Reception

Head of Risk & Compliance

Head of Regulatory Reporting - Institutional Retirement

Director of NP Medical Programs

Head of Learning Assistant

Head of Design

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