Support escalation engineer Work, Jobs in Guildford, Sry (with Salaries)

Field Application Engineer, UK - Reconeyez
Vosker —Farnborough
- Full-time
- Hybrid work
- Up to 50% travel
- Microsoft Office
- Computer networking
Quick apply
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2nd Line IT Support Engineer
Global 4 —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
IT 3rd Line Support Engineer
East Surrey College —Redhill
- Up to £44,243 a year
- Full-time
- Engineering
- IT
- Free parking
Network Engineer
Visa Europe Limited —Basingstoke
- Weekend availability
- Azure
- Computer Science
- Engineering
DevOps Engineer
Solera Holdings —Maidenhead
- Full-time
- DevOps
- AWS
- Travel
CSS Programme Manager (Service Owner)
Roke —Woking
- Full-time
- Project management
- Travel
- Business
Senior SOC Engineer
Nomios —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- English
- AWS
Quick apply
5d
Mobile HIU Technician - Bring Energy
Battersea Academy for Skills & Employment —London
- £40,000 - £45,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Infrastructure & Microsoft 365 Engineer
InfoTrack —Woking
- Full-time
- Hybrid work
- Azure
- Management
- Mentoring
- Annual leave
- Flexitime
Quick apply
6d
CSS Programme Manager (Service Owner)
Roke Manor Research Limited —Woking
- Project management
- Travel
- Business
Technical Customer Success Manager
Mux —London
- £80,000 - £95,000 a year
- Full-time
- Engineering
- Bachelor's degree
- JavaScript
- Annual leave
- Life insurance
2d
Occupational Safety Advisor
SSE —Basingstoke
- £51,600 - £77,400 a year
- Full-time
- Customer service
- Construction experience
- Communication skills
- Employee discount
3d
Operational Readiness Lead
DXC Technology —Farnborough
- Full-time
- IT
- Communication skills
5d
Cloud Operations Architecture Lead
Loftware, Inc. —Reading
- £60,000 - £80,000 a year
- Azure
- AWS
- Mentoring
Quick apply
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
Shift Technician, Data Centre
JLL —Slough
- HVAC
- IT
- Communication skills
- Annual leave
Technical Lead - Backend
Beyond Sports —Basingstoke
- £74,660 - £98,120 a year
- Full-time
- Hybrid work
- AWS
- Mentoring
- Leadership
Data Centre Operations Analyst - FTC
Redcentric plc —Gatwick Airport
- Weekend availability
- Customer service
- Communication skills
2d
ACSM Solution Architect Manager
Microsoft —Reading
- £96,400 - £195,100 a year
- Full-time
- Computer Science
- Master's degree
- Project management
5d

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Field Application Engineer, UK - Reconeyez

Vosker -
Farnborough

Quick apply

Job details

Full-time

Qualifications

Jira
Sales support
Microsoft Office
Confluence
Computer networking
Communication skills
4G/LTE

Full job description

Company Description

At Reconeyez, powered by VOSKER, we are redefining remote surveillance. Our solar-powered, cellular-connected security solutions are designed for environments where traditional systems fall short — delivering reliable, intelligent monitoring for construction sites, critical infrastructure, and remote assets. As we continue to expand our presence in the UK., we are looking for a Field Application Engineer to join our growing team. This is a highly impactful, customer-facing role at the intersection of technical expertise, customer success, and sales support.

Job Description

Deliver technical training, product demonstrations, and onboarding for dealers and integration partners
Support field deployments, including pilot programs and high-profile installations
Configure and troubleshoot integrations between Reconeyez’s cloud platform and third-party systems
Diagnose and resolve complex technical issues across hardware connectivity, and software
Act as a technical escalation point and coordinate with internal teams
Partner with Sales to support pre-sales activities and customer presentations
Provide hands-on support when required while guiding partners
Gather and communicate customer feedback to Product and Engineering
Maintain documentation in Pipedrive and Atlassian tools
Travel extensively (~50%) across the UK.

Qualifications

What Success Looks Like

Dealer growth and repeat business
Successful deployments and integrations
Reduced onboarding friction and faster issue resolution
Positive partner feedback
Contributions to product improvement

What You Bring

3+ years in a technical, customer-facing role
Experience with hardware systems and networking
Familiarity with VMS or monitoring platforms
Experience with integrations and troubleshooting
Strong problem-solving and communication skills

Additional Information

Bonus

Experience in physical security industry
Exposure to LTE/networking equipment
Familiarity with Pipedrive, Jira/Confluence, MS Office, Google Workspace

Who You Are

Commercially aware technician
Independent and hands-on
Customer-focused and relationship-driven
Comfortable in a growing, evolving environment

Why Join Reconeyez, powered by VOSKER

Be part of a growing UK business
Work with innovative remote security technology
Build and shape the Field Engineering function
High autonomy and growth opportunities

Quick apply

Refine Your Search

support escalation engineer jobs in guildford, sry

Field Application Engineer, UK - Reconeyez

Regional Service Manager (South East) - EVOLT Charging Ltd

2nd Line IT Support Engineer

IT 3rd Line Support Engineer

Network Engineer

DevOps Engineer

CSS Programme Manager (Service Owner)

Senior SOC Engineer

Mobile HIU Technician - Bring Energy

Senior Infrastructure & Microsoft 365 Engineer

CSS Programme Manager (Service Owner)

Technical Customer Success Manager

Occupational Safety Advisor

Operational Readiness Lead

Cloud Operations Architecture Lead

Senior IT Delivery Manager

Shift Technician, Data Centre

Technical Lead - Backend

Data Centre Operations Analyst - FTC

ACSM Solution Architect Manager

I want to receive the latest job alerts for support escalation engineer in guildford, sry

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