Helpdesk specialist Work, Jobs in Harlesden, Gtl (with Salaries)

Helpdesk Coordinator
Rapport —London
- £35,000 a year
- Full-time
- Customer service
- Guest services
- Employee assistance programme
4d
Facilities Assistant
Blick Rothenberg —London
- Full-time
Quick apply
5d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
4d
Area Site Technician - Kensington / Fulham
City Facilities Management (UK) —London
- £41,325.03 a year
- Full-time
- Bakery
- Employee discount
2026 - Analytics & Sales - Italian Speakers
Bloomberg —London
- Weekend availability
- Bachelor's degree
- Travel
- Communication skills
2026 Analytics & Sales - Japanese Speakers
Bloomberg —London
- Weekend availability
- Bachelor's degree
- Travel
- Communication skills
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Computer literacy
- Writing skills
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
Senior Educational Psychologist
London Borough of Havering —Romford
- Call to connect
- Hybrid work
- Management
- Leadership
- School
11d
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5d
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Google Suite
- Azure
- AWS
- Annual leave
Quick apply
Facilities Assistant (Contracted via CBRE, 24 month contract)
PlayStation Global —London
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Floor layer
KSD Support Services Ltd —London
- £35,000 - £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Schematics
- Annual leave
Quick apply
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
5d
Payroll Specialist 1 year FTC
CSC (Corporation Service Company) —London
- Full-time
- Continuous improvement
- Communication skills
Specialist, Engineering Services
JLL —London
- Customer service
- HVAC
- Computer skills
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
3d
Fabric Technician
Cleveland Clinic London —London
- £38,000 a year
- Full-time
- Customer service
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
9d
Operations Manager
JLL —London
- Management
- PMP
- Computer skills
5d

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Helpdesk Coordinator

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£35,000 a year
4 days ago

Benefits

On-site gym
Company pension
Employee assistance programme

Qualifications

Report generation
CAFM software
Customer service
Ticket management
Process improvement
Guest services

Full job description

We are looking for a Helpdesk Coordinator to join our team of 2 Rapport Ambassadors, working at a prestigious client site.

This role is all about efficiency, highly professional and excellent service. If you thrive in a structured environment, enjoy problem-solving, and have experience using Computer-Aided Facility Management (CAFM) systems, this could be the perfect role for you!

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 8 AM and 6 PM)

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer complimentary lunch on-site while on duty; and complimentary access to the on-site gym.
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Manage helpdesk tickets, ensuring they are maintained accurately, actioned and resolved promptly.
Follow-up on outstanding requests to ensure completion.
Coordinate meeting room bookings and arrange catering as needed.
Assist in creating weekly reports on helpdesk activity.
Support the reception team with refresher training for holiday cover.
Work closely with internal teams to improve processes and enhance service delivery.
Provide a warm, professional, and proactive service to all building users.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
Have experience with CAFM systems and be confident in using them.
Bring a can-do attitude, always looking for solutions.
Have great attention to detail, ensuring nothing gets missed.
Be confident using Excel and handling data reports.
Thrive in a fast-paced environment, staying calm under pressure.
Be a team player, supporting colleagues and creating a positive workplace.

Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
Top 30 Best Places to Work in Hospitality in 2021 winner.
Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about Rapport and our clients.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

helpdesk specialist jobs in harlesden, gtl

Helpdesk Coordinator

Facilities Assistant

Service Desk Analyst

Silent Sentinel Support

Area Site Technician - Kensington / Fulham

2026 - Analytics & Sales - Italian Speakers

2026 Analytics & Sales - Japanese Speakers

Residential Maintenance Engineer

Senior Educational Psychologist

Onsite Helpdesk Engineer

Operational IT Analyst

Service Delivery Analyst

Facilities Assistant (Contracted via CBRE, 24 month contract)

Floor layer

Apprentice Technician

Payroll Specialist 1 year FTC

Specialist, Engineering Services

First Line IT Support Engineer

Fabric Technician

Operations Manager

I want to receive the latest job alerts for helpdesk specialist in harlesden, gtl

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