Systems analyst Work, Jobs in Hamilton, Slk (with Salaries)

Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
Lead Analyst
Scottish Power —Glasgow
- From £63,200 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
Business Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Software development
- Agile
- Annual leave
- Flexible schedule
Senior Analyst - Senior Compliance and Intelligence Analyst
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Flexible schedule
Criminal Intelligence Analyst
Department for Work and Pensions —Glasgow
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
4d
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
11d
Resource Planning Analyst
Capquest Debt Recovery Limited —Glasgow
- Full-time
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
9d
HR Systems Administrator
ScotRail —Glasgow
- £41,373 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Human resources
- Employee discount
- Life insurance
4d
Lead Solutions Analyst
JPMorganChase —Glasgow
- Full-time
- Data analysis skills
- Java
- AWS
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
Cyber Security Analyst - Tier 1
Pragma —Glasgow
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
- Annual leave
- Employee discount
12d
Business Analyst
Barclays —Glasgow
- APIs
- Banking
4d
Software Asset Manager
Arnold Clark —Glasgow
- £0.01 a year
- Monday to Friday
- Hybrid work
- Management
- Supervising experience
- Contracts
- Employee discount
Quick apply
Financial Systems Strategy Senior Analyst
Barclays —Glasgow
- Management
- SQL
- Banking
2d
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
Financial Analyst
Sky —Livingston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Accounting
- IT
- Employee discount
13d
Treasury Operations Analyst
Nucleus Financial Group —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
3d
Senior Analytical Scientist
Impact Solutions —Livingston
- £35,000 - £40,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
- Free parking
Quick apply
5d

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Technical Analyst

NTT Data UK -
Glasgow

Apply Now

Job details

Qualifications

Analysis skills
Application support
Communication skills

Full job description

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

Support & Triage

Triage and respond to incoming support tickets in a timely and professional manner
Act as the first point of contact for end users for the application issues
Gather sufficient detail from users to accurately diagnose issues

Monitoring & Analysis

Monitor application logs and dashboards to identify errors or abnormal behaviour
Analyse runtime errors and system messages to understand root causes
Spot recurring themes or patterns in support issues and escalate appropriately

Troubleshooting & Debugging

Troubleshoot and debug issues to determine whether they relate to:
- User error
- Frontend (FE) issues
- Backend (BE) issues
Reproduce issues where possible to support diagnosis and resolution
Retest solutions with users after issue resolution

Collaboration & Continuous Improvement

Work closely with frontend, backend, and product teams to support issue resolution
Work closely with end users to triage and resolve issues working with other suppliers where necessary
Help improve support processes by identifying common user errors and system weaknesses
Contribute to knowledge bases, FAQs, or guidance to reduce repeat issues

Experience in application support, technical triage, or production support roles
Strong analytical and problem‑solving skills
Ability to read logs and interpret technical error messages
Clear and confident written and verbal communication skills
Comfortable working across technical and non-technical audiences

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

The Technical Analyst will be responsible for 2nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects, and ensuring clear, accurate information is passed to the appropriate teams for resolution.

Apply Now

Refine Your Search

systems analyst jobs in hamilton, slk

Technical Analyst

Lead Analyst

Technical Analyst

Business Analyst

Senior Analyst - Senior Compliance and Intelligence Analyst

Criminal Intelligence Analyst

Atlassian Support Analyst

Service Desk Manager

Resource Planning Analyst

HR Systems Administrator

Lead Solutions Analyst

Senior Business Intelligence Analyst (UK)

Cyber Security Analyst - Tier 1

Business Analyst

Software Asset Manager

Financial Systems Strategy Senior Analyst

Project Controls Analytics Consultant (Defence)

Financial Analyst

Treasury Operations Analyst

Senior Analytical Scientist

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