Support advisor Work, Jobs in Darlington, Dur (with Salaries)

Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Sick pay
Quick apply
10d
Service Receptionist
Tees Valley Motors —Darlington
- £27,500 - £32,500 a year
- Weekend availability
- Data entry
- Cleaning
- Phone etiquette
- Free parking
- Employee discount
Quick apply
13d
Customer Advisor
Boots —Durham
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
2h
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Health, Safety and Environmental Advisor
Cummins Inc. —Darlington
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Tesco Travel Money Advisor
Travelex —Stockton-on-Tees
- £13.50 an hour
- Overtime
- Employee discount
11d
Apprentice Sales Advisor
EE —Darlington
- £11.55 an hour
- Full-time
- Sales
- Customer service
6d
Children & Young People ISVA Independent Sexual Violence Advisor (CHISVA)
ARCH Teesside —Middlesbrough
- From £28,454.62 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
13d
Sales - Sales Advisor - UK
New Look —Durham
- Part-time
- Customer service
1d
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Mobile Care Assistant
McCarthy & Stone —Darlington
- £14.50 an hour
- Part-time
- Driving
- Travel
- Cleaning
- Paid training
- Employee assistance programme
Quick apply
13d
HR Advisor
Darlington Borough Council —Durham
- £30,001 - £41,771 a year
- Full-time
- Presentation skills
- Human resources
- Communication skills
- Annual leave
- Employee discount
12d
Outbound Bookings Advisor (Bank) - Customer Experience
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
Senior SHE Advisor
Costain —Stockton-on-Tees
- Full-time
Customer Services Advisor
Halfords —Middlesbrough
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
23h
Senior Sales Adviser
Jewson Builders Merchants —Stockton-On-Tees
- Full-time
- In-person
- Referral programme
11d
Media Sales Executive
LOCALiQ —Darlington
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Time management
- Employee discount
Quick apply
6d
HR Business Partner
GlaxoSmithKline —Barnard Castle
- Full-time
- Project management
- No degree
3d
Head of Health & Safety
HC-One - Clinical Quality —Darlington
- £70,000 a year
- Management
- Travel
- Leadership
Quick apply
7d
Team Leader
The Perfume Shop —Middlesbrough
- £14.49 an hour
- Mentoring
- Leadership
- Employee discount
7d

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Resident Advisor

Railway Housing Association
Darlington

Quick apply

Job details

Permanent | Full-time
£29,919 a year
10 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Client services
Customer support
Customer interaction

Full job description

We're looking for an enthusiastic, customer-focused Resident Advisor to join our Resident Hub Team. This is an opportunity to play a vital role in delivering outstanding services to our residents while making a genuine difference to people's lives every day.

As the first point of contact for residents, applicants, contractors and partners, you'll ensure every interaction is positive, professional and focused on finding the right solution.

No two days are the same. One moment you could be helping a resident report a repair, the next supporting someone through the process of applying for a home, responding to tenancy enquiries or providing advice and guidance over the phone, online or in person. You'll work across a range of services, helping residents access the support they need while ensuring enquiries are resolved quickly and efficiently.

Customer service is at the heart of this role. You'll be responsible for managing enquiries through a variety of channels, including telephone, email, social media, face-to-face contact and digital platforms. You'll take ownership of issues wherever possible, keeping residents informed and ensuring accurate records are maintained. You'll also support the delivery of repairs by diagnosing issues through effective questioning, arranging appropriate contractor appointments and helping us achieve excellent outcomes for residents.

We're looking for someone who genuinely enjoys helping people and takes pride in delivering excellent customer service. You'll be a confident communicator with strong listening and problem-solving skills, able to remain calm and professional when dealing with challenging situations. You'll be well organised, comfortable using IT systems and committed to maintaining accurate records and delivering high-quality outcomes.

Experience in customer service, contact centres, housing, repairs administration or a similar resident-facing environment would be beneficial. More importantly, we're looking for someone who shares our values, is passionate about creating great resident experiences and wants to contribute to an organisation that puts people at the heart of everything it does.

In return, you'll join a supportive and inclusive organisation with a strong social purpose and a proud history of serving communities. You'll have opportunities to learn, develop and grow your career while working with colleagues who are passionate about making a positive difference. If you're looking for a role where you can build relationships, solve problems and help people feel at home, we'd love to hear from you.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to [email protected] by Sunday 9 August 2026.

If you’d like to have a chat about the role, please email [email protected] and one of our colleagues will be in touch. The role description is available in the pack on our website www.railwayha.co.uk/about/-job-vacancies/

We’re excited to hear from you!

Job Types: Full-time, Permanent

Pay: £29,919.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

• Have you got experience of working in a fast-paced customer service environment?
• Can you work collaboratively with colleagues to resolve problems?

Work Location: Hybrid remote in Darlington DL2 2GL

Quick apply

Refine Your Search

support advisor jobs in darlington, dur

Resident Advisor

Service Receptionist

Customer Advisor

Retail Sales Advisor - Stockton

Health, Safety and Environmental Advisor

Tesco Travel Money Advisor

Apprentice Sales Advisor

Children & Young People ISVA Independent Sexual Violence Advisor (CHISVA)

Sales - Sales Advisor - UK

Service Advisor - Toyota

Mobile Care Assistant

HR Advisor

Outbound Bookings Advisor (Bank) - Customer Experience

Senior SHE Advisor

Customer Services Advisor

Senior Sales Adviser

Media Sales Executive

HR Business Partner

Head of Health & Safety

Team Leader

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