Sql Work, Jobs in Ashbourne, Dby (with Salaries)

1st Line Support Engineer
Mediamaker Ltd. —Nottingham
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- Communication skills
Quick apply
23h
Website Optimisation Analyst
Games Workshop —Nottingham
- Hybrid work
- Free parking
- Employee discount
7d
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
FP&A Analyst - Python/Data Modelling/Coding focus
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- SQL
Programmer
Staffordshire County Council —Stafford
- £33,699 - £38,220 a year
- Weekend availability
- No degree
- Flexitime
6d
Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Software Developer, Gaming
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
- SQL
- Work from home
Quick apply
5d
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
Senior Magento Developer
Deploy eCommerce —Stoke-on-Trent
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- AWS
- JavaScript
- APIs
- Flexitime
- Work from home
Quick apply
Data Analyst - Sustainability
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
Graduate Business Operations Associate
Bezos.ai —Nottingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
Senior Developer (AWS)
JCB —Uttoxeter
- Full-time
- Java
- SQL
- AWS
- Gym membership
Final Mile Delivery Coordinator
HelloFresh —Derby
- Day shift
- Data analysis skills
- Analysis skills
- Team management
- Employee assistance programme
- Gym membership
Quick apply
Digital Paid Media Specialist
Radwell International —Newcastle-under-Lyme
- From £40,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Operational Excellence Engineer
HelloFresh —Derby
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
13d
Remediation Senior Analyst
eonnext —Nottingham
- Full-time
- Continuous improvement
- AI
- Communication skills
- Annual leave
11d
Digital Solutions Manager
Commify —Nottingham
- SQL
- Analysis skills
- JavaScript
- Annual leave
Quick apply
Software Development Team Lead - Regulatory Data
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
- SQL
- Driving
- APIs
Quick apply
Senior Software Engineer C#./Net (Fixed Term)
Microlise —Nottingham
- From £45,000 a year
- Computer Science
- SQL
- Mentoring
- Employee assistance programme
- Employee discount
8d
Third Party Security - Programme Support
Experian —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Project management
- Annual leave
Quick apply

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1st Line Support Engineer

Mediamaker Ltd.
Nottingham

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
23 hours ago

Benefits

Casual dress
Company pension
On-site parking

Qualifications

Jira
Technical troubleshooting
Incident queue management
Ticket management
SQL querying
Microsoft SQL Server
SQL
Technical support incident logging
Customer support
Financial services
Application support
Root cause analysis
Communication skills

Full job description

Job description

We are seeking a Support person to manage first-line technical support for our financial services clients, managing the daily support function and serving as the team's escalation point. You will oversee the entire ticket queue, work with development to resolve problems that require additional investigation and contribute to the development of support as the team expands.

About the role

You will oversee client support on our advanced client portal system. To effectively address problems, you will collaborate closely with the QA and development teams.

Key responsibilities

Owning the Freshdesk support issue queue means setting priorities, triaging, and making sure nothing is overlooked or left out.
Serving as the support team's senior escalation point for complicated or ambiguous problems.
Using SQL Server to directly investigate data problems by executing queries across key tables to identify underlying reasons.
Transforming complicated or recurrent support issues into concise, well-organised JIRA bug tickets with reproduction instructions and supporting information for the development team.
Collaborating with QA and development to follow problems through to completion, including communicating during SIT/UAT cycles as needed.
Monitoring support workload and ticket ageing, and reporting on support metrics (e.g. time-to-resolution, ticket volume) to management.
Keeping the hosting environment up to date and providing support, communicating with our hosting provider when necessary.

What we're looking for

Demonstrated expertise in a technical support position, preferably with some time spent managing and serving as a small team's senior escalation point.
Excellent working understanding of SQL Server; at ease creating and executing queries to look into data problems rather than just reading them.
A strong background in ticket and bug management using Freshdesk (or its equivalent) and JIRA (or its equivalent).
While not necessary, prior experience with financial services or insurance software is a plus.
At ease communicating directly with clients and a development team, translating between technical details and plain English.

Key attributes

A strong communicator, confident owning conversations with clients and developers alike.
Calm under pressure, with a genuinely helpful manner that reflects well on the company.
Highly organised — able to manage a queue and prioritise without things slipping.

Job Type: Full-time permanent

Pay: by negotiation

Benefits

Work remotely 4 days per week (at management discretion)
Free on-site parking
Pension scheme

Pay: £28,000.00-£32,000.00 per year

Benefits:

Casual dress
On-site parking

Work Location: Hybrid remote in Nottingham

Quick apply

Refine Your Search

sql jobs in ashbourne, dby

1st Line Support Engineer

Website Optimisation Analyst

Senior ERP Support Analyst

FP&A Analyst - Python/Data Modelling/Coding focus

Programmer

Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)

Software Developer, Gaming

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Senior Magento Developer

Data Analyst - Sustainability

Graduate Business Operations Associate

Senior Developer (AWS)

Final Mile Delivery Coordinator

Digital Paid Media Specialist

Operational Excellence Engineer

Remediation Senior Analyst

Digital Solutions Manager

Software Development Team Lead - Regulatory Data

Senior Software Engineer C#./Net (Fixed Term)

Third Party Security - Programme Support

I want to receive the latest job alerts for sql in ashbourne, dby

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