Cloud engineer Work, Jobs in Shrivenham, Oxf (with Salaries)

Cloud Technician
iomart —Swindon
- Full-time
- Hybrid work
- Azure
- Annual leave
- Work from home
Machine Learning Engineer 1
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Oxford
- Computer Science
- Master's degree
- Machine learning
- Annual leave
- Employee assistance programme
AI LLM Engineer - Autonomous Network
Capgemini —Abingdon
- Hybrid work
- Master's degree
- Travel
- AI
AI Data Scientist - Autonomous Network
Capgemini —Abingdon
- Hybrid work
- Master's degree
- Machine learning
- Travel
Software Engineer
SAASDOTNET LIMITED —Swindon
- £40,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Health & wellbeing programme
Quick apply
18h
Satellite Payload Processing Engineer
Open Cosmos —Didcot
- Hybrid work
- Continuous improvement
IT Project Engineer
Oxford Nanopore Technologies —Oxford
- Full-time
Development Manager
Culvertech —Swindon
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Mentoring
- Free parking
Quick apply
12d
Network Engineer / Site Reliability Engineer
Edenred —Swindon
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- DevOps
- Communication skills
- Annual leave
- Employee assistance programme
3d
UCaaS Implementation Engineer
Gamma —Newbury
- Full-time
- Azure
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Infrastructure & Security Engineer
Harris Computer Systems —Swindon
- £325 a day
- Full-time
- Analysis skills
- Travel
- In-person
- Annual leave
Senior Systems Engineer
Tetra Tech —Abingdon
- Hybrid work
- Azure
- Computer Science
- No degree
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply
Senior React Frontend Developer (Data)
Open Cosmos —Didcot
- Hybrid work
Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team
Rebellion —Oxford
- Full-time
- DevOps
- Bachelor's degree
- Free parking
- Relocation assistance
Quick apply
Software Engineer
IRL Oxford —Oxford
- £27,000 - £28,000 a year
- Part-time
- Hybrid work
- Azure
- Java
- AWS
Quick apply
Software Engineer
Alloyed —Kidlington
- Computer Science
- Engineering
- AWS
DevSecOps Automation Lead
Vodafone —Newbury
- Full-time
- Analysis skills
- Scripting
- Communication skills
- Annual leave
9d
Senior Software Engineer (Back-End)
Arctic Research and Development —Cirencester
- Full-time
- Hybrid work
- AWS
- Machine learning
11d
Product Security Engineer
Arctic Research and Development —Cirencester
- Full-time
12d

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cloud engineer jobs near shrivenham, oxf

Cloud Technician

iomart -
Swindon

Apply Now

Job details

Full-time

Benefits

Additional leave
Annual leave
Work from home
Discounted gym membership
Private medical insurance
Employee discount
Enhanced maternity leave

Qualifications

Technical troubleshooting
ConnectWise
Customer service call handling
Azure
Inbound customer enquiry call handling
Incident management
Incident queue management
Ticket management
Ticket management systems
Technical support incident logging
Cloud computing
Customer support
Customer interaction
Microsoft Azure
Help desk

Full job description

What you'll be doing::

At Atech, we're committed to delivering exceptional cloud and managed IT services that help our customers succeed. As a Cloud Technician (Tier 1), you'll be the first point of contact for technical support, helping customers resolve issues, supporting Microsoft cloud technologies, and delivering an excellent service experience.

Key Responsibilities:

Act as the first point of contact for customer support requests via phone, email, and ticketing systems.
Troubleshoot and resolve first-line issues across Microsoft 365, Azure, Entra ID, Exchange Online, Teams, endpoints, and related technologies.
Log, manage, prioritise, and resolve support tickets within agreed SLAs, escalating where appropriate.
Monitor support queues and alerts, ensuring tickets are categorised and assigned correctly.
Support minor incident management, maintaining clear communication with customers throughout.
Identify recurring issues and trends and escalate them for further investigation.
Maintain accurate documentation, ticket updates, and knowledge base articles.
Work closely with Technical Team Managers, Team Leaders, and other engineers to deliver outstanding customer service.
Support key service delivery tools, including ConnectWise, ScreenConnect, Microsoft 365, Azure, Defender, IT Glue, monitoring platforms, and Cisco Meraki.
Continuously develop your technical skills through training, certifications, and hands-on experience.

You'll play an important role in delivering proactive, customer-focused support while contributing to Atech's culture of collaboration, continuous improvement, and technical excellence.

We want to hear from you if you::

Have a genuine passion for technology and delivering excellent customer service.
Are eager to build a career in cloud technologies and managed IT services.
Have experience supporting Microsoft technologies such as Microsoft 365, Azure, Exchange Online, Teams, or Windows environments.
Enjoy troubleshooting technical issues and finding solutions in a fast-paced environment.
Can communicate clearly and professionally with both technical and non-technical users.
Are organised, proactive, and able to manage multiple priorities effectively.
Thrive in a collaborative team environment and are willing to learn from others.
Take ownership of your work and are committed to delivering a high standard of service.
Have experience working with service desk ticketing systems (desirable).
Hold, or are working towards, Microsoft certifications (desirable).

This is an excellent opportunity for someone looking to develop their cloud and IT support career while working with a supportive team and a broad range of modern technologies.

What's in it for me?:

Salary is DOE + Benefits:

Supported training and development to help you be the best you can be (cue superhero music)
Holiday Trading Scheme - buy or sell part of your annual leave allowance
Flexible and Hybrid working (work from home, the office, wherever you have internet really)
Day off on your birthday (to go and do birthday-type things)
Additional leave for every year’s service (free annual leave)
Enhanced paternity, maternity and adoption leave
Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts)

Who you'll be doing it for::

Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365.

Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas:
Azure infrastructure managed service
Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop
Managed Security and SOC with Microsoft Defender, Sentinel

What to do next::

Please click apply if you like the sound of this role. If you do not have an up to date CV or want to have a chat about the role first, please contact us on [email protected].

We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.

Apply Now

Refine Your Search

cloud engineer jobs in shrivenham, oxf

Cloud Technician

Machine Learning Engineer 1

AI LLM Engineer - Autonomous Network

AI Data Scientist - Autonomous Network

Software Engineer

Satellite Payload Processing Engineer

IT Project Engineer

Development Manager

Network Engineer / Site Reliability Engineer

UCaaS Implementation Engineer

Senior Infrastructure & Security Engineer

Senior Systems Engineer

1st Line IT Support Engineer

Senior React Frontend Developer (Data)

Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team

Software Engineer

Software Engineer

DevSecOps Automation Lead

Senior Software Engineer (Back-End)

Product Security Engineer

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