Customer service team lead Work, Jobs in Appleton, Chs (with Salaries)

Team Manager
Ocado Logistics —Liverpool
- Weekend availability
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Team Leader
Card Factory —Trafford
- Up to £13 an hour
- Customer service
- Leadership
16h
Technical Lead
The Granite Group —Liverpool
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Azure
- JavaScript
- Mentoring
- Flexible schedule
Quick apply
Site Lead Administrator
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Commercial Team Lead
CHEP —Manchester
- Full-time
- Hybrid work
- Negotiation
Business Development Team Leader
PHS Group —Skelmersdale
- £35,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Employee discount
Field Sales Representative/Lead Generation
Home Rescue UK Ltd —Manchester
- £20,000 - £30,000 a year
- Bilingual
- Customer service
- English
- Flexitime
Quick apply
Outbound Sales Advisor - Warm Leads
H2eCommerce —Crewe
- £28,840 a year
- Full-time
- Microsoft Excel
- Negotiation
- Free parking
- Annual leave
Quick apply
UI Lead (Commerce)
VML —Manchester
- Hybrid work
- Leadership
- Communication skills
- Time management
Quick apply
18h
Key Lead - Cheshire Oaks Designer Outlet, Abercrombie & Fitch
Abercrombie & Fitch Co. —Wirral
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Team Leader Customer Resolution Department
Angel Advance —Warrington
- £32,000 - £34,279 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
23h
Customer Service Team Leader
The Beauty Tech Group Trading Limited —Stockport
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Leadership
- Free parking
- Work from home
Quick apply
Lead Delivery Manager - Agile
The Very Group —Liverpool
- £6,500 a week
- Hybrid work
- Continuous improvement
- Agile
- Communication skills
- Employee discount
Quick apply
11d
Customer Success People Lead
Xero —Manchester
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
6d
Customer Service Team Leader
William Hill —Bolton
- £27,941.96 a year
- Temporary
- Customer service
- Supervising experience
- Employee discount
Customer Service Team Leader
William Hill —Crewe
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Training & development
- Employee discount
10d
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Lead Customer Experience Manager
Sainsbury's —Oldham
- £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
4d

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customer service team lead jobs near appleton, chs

Team Manager

Ocado Logistics -
Liverpool

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Management
Customer service
Logistics
Organisational skills
IT
Communication skills

Full job description

Team Manager – Delivery Operations
Location: Knowsley
Hours: 40 hours per week, flexible shifts on a rolling rota (AM, PM)
Operating Hours: 05:00 – 00:00
Reports to: Operations Manager

About the Role
At Ocado Logistics, we’re always looking for passionate people leaders who can help drive operational excellence and deliver outstanding service to our customers.
We have two exciting opportunities for Team Managers – Delivery Operations to join our growing spoke at Knowsley.
As part of a seven-person management team, you’ll play a key role in leading and supporting the delivery operation — ensuring it runs safely, efficiently, and in line with Ocado standards. Each Team Manager will oversee around 120 drivers per shift, contributing to the success of a team of approximately 400 colleagues on site.
This is a fast-paced, people-focused role where you’ll make a real difference to the day-to-day running of our delivery service.

What You’ll Do

Manage and lead the daily delivery operation on your shift
Monitor live routes, resolving delivery issues and ensuring customer satisfaction
Oversee driver performance, attendance, and engagement
Liaise with call centre and driver teams to maintain high service quality
Complete administrative and reporting tasks accurately and efficiently – this role requires strong IT proficiency
Support with health & safety and fleet management, including vehicle checks and route planning
Coach and develop your team, promoting a positive, safety-first culture
Conduct performance, absence, and disciplinary meetings in line with policy

What We’re Looking For

Proven experience in a fast-paced operational or logistics environment
Previous team leader or management experience, ideally in delivery, transport, warehouse, or customer service
Strong organisational and communication skills, with the ability to prioritise under pressure
IT proficient – confident using tracking systems, reporting tools, and admin platforms
Experience managing formal people processes (performance meetings)
A customer-first approach, understanding how great delivery drives brand reputation
Flexibility to work across rotating shifts, including weekends

Why Join Ocado Logistics?
At Ocado Logistics, we put our people first. You’ll be part of a collaborative management team that values safety, teamwork, and innovation. We’ll support you with the tools and training you need to grow your leadership career while helping to deliver an outstanding customer experience every day.

Ready to make an impact?
Join Ocado Logistics and help shape the future of delivery operations at Knowsley.
?? Apply now to take the next step in your leadership career.

What you can expect to receive in return -
At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
Financial Protection: We offer Income Protection and Life Insurance for financial security.
Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
Private Medical Cover: Rest easy with comprehensive private medical insurance.
Generous Leave: Growing after 5 years, with an option to buy more
Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
Share Schemes: Join exciting share plans to participate in our success.
Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.
Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

#LI-OL

Apply Now

Refine Your Search

customer service team lead jobs in appleton, chs

Team Manager

Team Leader

Technical Lead

Site Lead Administrator

Commercial Team Lead

Business Development Team Leader

Field Sales Representative/Lead Generation

Outbound Sales Advisor - Warm Leads

UI Lead (Commerce)

Key Lead - Cheshire Oaks Designer Outlet, Abercrombie & Fitch

Aftersales Team Leader

Team Leader Customer Resolution Department

Customer Service Team Leader

Lead Delivery Manager - Agile

Customer Success People Lead

Customer Service Team Leader

Customer Service Team Leader

Customer Service Team Leader

Helpdesk Team Leader

Lead Customer Experience Manager

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