Technical support analyst Work, Jobs in Waltham, Ess (with Salaries)

First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
IT Support Analyst
Level Ten —London
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Computer networking
- IT
Quick apply
5d
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Operational Support Analyst – Enable Ground Crew
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
2d
IT Support Analyst
IQUW Group —London
- Full-time
- Azure
- Windows
- Microsoft Office
9d
Service Support Analyst
Tokio Marine Kiln —London
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
10d
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
14d
Associate Product Support Analyst
Xelix —London
- £35,000 - £44,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
Quick apply
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
10d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Office
Quick apply
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
FIX Analyst, Charles River Development, Assistant Vice President
State Street —London
- Full-time
- Team management
- Product management
AI and Automation Analyst
Savills IM —London
- £30,000 a year
- No degree
- APIs
- AI
- Annual leave
3d

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technical support analyst jobs near waltham, ess

First Line Service Desk Analyst

T-Tech -
London

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Annual leave

Qualifications

Microsoft Outlook
Customer service
Windows
Technical support
IT support
SharePoint
Leadership
Communication skills
Active Directory

Full job description

About the Role
We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in an IT support environment who is looking to build their career.

You will be the first point of contact for users, providing high-quality technical support while delivering an excellent customer experience.

Key Responsibilities

Provide 1st line technical support via phone, email, and remote tools
Troubleshoot and resolve issues across the Microsoft technology stack
Log, update, and manage tickets through the service desk system
Escalate complex issues to 2nd/3rd line teams where appropriate
Maintain clear communication with users throughout issue resolution
Deliver a consistently high level of customer service

Requirements

Minimum 6 months’ experience in a Service Desk / IT Support role

Working knowledge of the Microsoft stack, including:

Windows OS
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory

Strong customer service and communication skills

Ability to troubleshoot and prioritise workloads effectively

A proactive and positive team player

Recruitment Process

Telephone interview with the Recruitment Manager
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Benefits

23 days annual leave plus your birthday off
BUPA Cash Plan
50% flexible working
Work from home allowance
Two charity days per year
Professional training and funded courses
Three social events per year
A leadership role within a growing and innovative business
Opportunity to influence product, strategy, and delivery
A collaborative and high-performing team environment
Competitive salary and benefits package

Quick apply

Refine Your Search

technical support analyst jobs in waltham, ess

First Line Service Desk Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

Infrastructure Support Analyst

IT Support Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services

Operational Support Analyst – Enable Ground Crew

IT Support Analyst

Service Support Analyst

Senior IT Technical Support Analyst - fixed term contract

Associate Product Support Analyst

Service Desk Analyst

Service Desk Analyst - Apprentice

Technology Service Desk Analyst

Service Desk Analyst (1st Line Support)

Service Desk Analyst

Senior IT Service Desk Analyst

Market Support Analyst

Senior Support Analyst

FIX Analyst, Charles River Development, Assistant Vice President

AI and Automation Analyst

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