Desktop support Work, Jobs in Wooburn, Bkm (with Salaries)

End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
7d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
5d
IT Site Engineer
Arriva Limited —London
- Azure
- Customer service
- Windows
Quick apply
12d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- IT
- School
- Teaching
Quick apply
5d
Technical Product Manager - (Clinical Integrations) - UK
Heidi —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- SharePoint
Automation Architect
FalconSmartIT —London
- Full-time
- Azure
- Java
- APIs
Quick apply
IT Support Team Leader
AccrueTek Consulting Limited —St Albans
- £26,000 - £30,000 a year
- 8 hour shift
- Azure
- Microsoft Outlook
- Software troubleshooting
- Free parking
- Annual leave
Quick apply
14d
IT Senior Solutions Engineer (Multi Office Based)
Ultra Intelligence & Communications —Maidenhead
- Full-time
- Azure
- Windows
- Microsoft Office
- Flexible schedule
6d
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
6d
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Front-End Engineer
reallymoving —St Albans
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- JavaScript
Quick apply
7d
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
9d
Senior Cloud Engineer (Infrastructure)
iomart —Marlow
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply

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End User Computing Analyst

JATO Dynamics -
Uxbridge

Apply Now

Job details

Qualifications

Jira
Microsoft Office
ITIL
SharePoint
Communication skills
Active Directory

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Find out more about what we do here: JATO

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in Uxbridge.

Please note you will be required to work onsite 4 -5 days a week, between the hours of 08.00 - 18.00 on a rotating shift pattern.

In this role you will be providing first level IT support (hardware & application) to JATO colleagues globally, you will do this through the monitoring of tickets using our ITSM tool, Jira.

Key Responsibilities:

Monitor the Service Desk queue within Jira, reassigning tickets where required
Troubleshoot, diagnose and fix faulty user equipment and operating systems
Resolving a high percentage of incidents at first point of contact, following knowledge base articles
Develop and maintain team documentation, relating to first line support activities, including the creation and updating of knowledge articles
Liaise with third party software and hardware suppliers

Key Requirements:

Experience working within a service desk role / environment before
Understanding of ITIL principles - desirable
Understanding of the Office 365 Suite of applications such as Sharepoint and Microsoft Teams
Working knowledge of desktop technologies, including Windows and Active Directory
Previous experience working with a ITSM tool before, ideally Jira
Basic knowledge of Web Application management
Excellent communication skills, verbal and written as you will be liaising with colleagues across different regions and countries

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

Learn more about our values here: JATO Core Values

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Apply Now

Refine Your Search

desktop support jobs in wooburn, bkm

End User Computing Analyst

IT Support Technician

Senior IT Customer Support Analyst, Desktop Support

IT Helpdesk Intern

IT Site Engineer

IT Operations Engineer

Service Desk Analyst

2nd Line Support Analyst

ICT Technician - Schools

Technical Product Manager - (Clinical Integrations) - UK

Automation Architect

IT Support Team Leader

IT Senior Solutions Engineer (Multi Office Based)

IT Field Technical Analyst

Senior IT Support Technician

Front-End Engineer

End User Computing Analyst

2nd Line Engineer - Yateley

Senior Cloud Engineer (Infrastructure)

Service Desk Engineer (Field)

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