Customer experience verifications Work, Jobs in Garforth, Wyk (with Salaries)

Customer Success Executive
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
14d
Fibre Install Engineer
Grain Connect —Leeds
- Up to £30,816 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Fire Extinguisher Engineer
PHS Group —Wakefield
- £26,538 a year
- Overtime
- Computer literacy
- Computer skills
- Employee discount
22h
Sales Executive
Vertu Motors —York
- £22,000 - £45,000 a year
- Weekend availability
- Customer service
- Communication skills
Quick apply
12d
Student Wellbeing & Engagement Officer
Study Group —Leeds
- £26,520 a year
- Full-time
- Bachelor's degree
- No degree
- Front desk
Quick apply
5d
Business Development Executive
Corpay —Knaresborough
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Life insurance
Degree Apprenticeship – Customer engineering level 6
Cummins Inc. —Huddersfield
- Engineering
- Quality control
14d
Receptionist
Britsafe Limited —Halifax
- £14.75 an hour
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
14d
Event Manager
Legends Global (Europe) —York
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior Account Manager - Strategic Accounts & Growth
Shortlister —York
- £45,000 - £65,000 a year
- Full-time
Quick apply
Customer Success Administrator (6 Month Fixed Term Position)
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance programme
Quick apply
8d
Head of Sales
Corpay —Knaresborough
- Full-time
- Hybrid work
- Sales
- Leadership
- Life insurance
Senior Technical Co-Ordinator (12 Month Maternity Cover)
Symingtons, now part of Princes Group —Bradford
- £33,000 a year
- Full-time
- Analysis skills
- Project management
- Continuous improvement
- Free parking
- Employee discount
Quick apply
5d
Front of House & Bar Staff (Full-Time & Part-Time) – Caribbean Restaurant, Leeds
Café Country Kitchen Limited —Leeds
- £12.71 - £13.50 an hour
- Part-time
- Bar
- Inventory control
- Customer service
Quick apply
9d
Quality Control Chemical Technician
Yara —York
- Laboratory experience
- Quality control
- Human resources
UK Buyer
Tridon EMEA Ltd —Keighley
- Up to £35,000 a year
- Full-time
- Oracle
- Bachelor's degree
- In-person
Quick apply
Quality Manager
Mumtaz —Bradford
- £35,000 - £45,000 a year
- Full-time
- Computer literacy
- Writing skills
- Quality control
Quick apply
7d
Lead Generator Engineer
Mitsubishi Power EMEA —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Electrician
Morgan Sindall Property Services Limited —Leeds
- £35,000 - £37,500 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
1d
Water Connections Delivery Lead
Yorkshire Water —Bradford
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
4d

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Customer Success Executive

SmartSearch -
Ilkley

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Personal upselling recommendations
Client engagement
Stakeholder liaison
Upselling
Customer loyalty building
Relationship management
Customer support
Customer interaction
Fraud prevention and detection
Communication skills
Add-on sales

Full job description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

As a Customer Success Executive, you will learn to manage your portfolio of client accounts and respond to their needs and objectives. You will develop and maintain positive and successful client relationships through frequent communication, problem solving and proactivity, to ensure that they have the best possible experience with the SmartSearch platform and are protecting their business from fraud.

Where relevant you will promote additional products or services that SmartSearch offers and encourage clients to sign up to and utilize the various enhancements within the SmartSearch platform in line with their needs. We are proud of the client retention rate that we have across our entire client base, achieved by providing a great level of support and service to our clients.

VARIED DAY TO DAY RESPONSIBILITIES

Responsible for building and maintaining strong Client relationships through success reviews and building trust through Product knowledge
Upselling to growing Clients, either through the addition of a new product or to the most appropriate level of pricing
Conduct regular industry-specific reviews to ensure clients comply with Anti-Money Laundering regulations using SmartSearch products/services.
Liaising with, and acting as the link between the Client and SmartSearch by maintaining regular contact, ensuring that communication flows effectively and we develop happy and loyal Clients
Being proactive by planning the growth and retention of Clients
Monitor client usage patterns to proactively address issues and optimise their experience.
Perform administrative tasks, including report preparation and data uploads.
Organising and conducting training for Clients on the platform
Handling a variety of Client support queries
Demonstrating developments in the platform or regulations to inform Clients of new solutions

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

You are passionate about developing a successful and rewarding career
We're looking for driven, customer focussed people with strong communication and problem-solving skills
You are willing to learn; in-depth knowledge into our Products and AML Regulations is required for the role, with full training provided
You are able to adapt to the changes in needs of your Clients
You are keen to progress within a large team structure and will have a drive to succeed, evidenced by achieving goals and targets
We are looking for someone who values teamwork as much as the rest of us

WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award winning Tech company with an aspirational mentality
Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
We have been Great Place To Work Certified since 2022
There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service
Private Medical Insurance covering dental and optical
Company pension scheme
Life Assurance - 4x your annual salary
1 day paid volunteering per year
Enhanced maternity / paternity offerings
Employee Assistance Programme
Cycle to work scheme
On site gym

Quick apply

Refine Your Search

customer experience verifications jobs in garforth, wyk

Customer Success Executive

Fibre Install Engineer

Fire Extinguisher Engineer

Sales Executive

Student Wellbeing & Engagement Officer

Business Development Executive

Degree Apprenticeship – Customer engineering level 6

Receptionist

Event Manager

Senior Account Manager - Strategic Accounts & Growth

Customer Success Administrator (6 Month Fixed Term Position)

Head of Sales

Senior Technical Co-Ordinator (12 Month Maternity Cover)

Front of House & Bar Staff (Full-Time & Part-Time) – Caribbean Restaurant, Leeds

Quality Control Chemical Technician

UK Buyer

Quality Manager

Lead Generator Engineer

Electrician

Water Connections Delivery Lead

I want to receive the latest job alerts for customer experience verifications in garforth, wyk

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HOW WILL YOU MAKE A DIFFERENCE?

VARIED DAY TO DAY RESPONSIBILITIES

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

WHAT IS LIFE LIKE AT SMARTSEARCH?

COMPANY BENEFITS

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