Lead automation & integration engineer Work, Jobs in Bury, Eng (with Salaries)

Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
UK Sr Process Engineer Amazon Logistics, Amazon Logistics
Amazon UK Services Ltd. —Manchester
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Product Engineer - M365 Unified Collaboration & Gen AI
Barclays —Knutsford
- Azure
- DevOps
- Scripting
8d
Packing and Automation Engineer
Blue Projects —Manchester
- Engineering
- ERP systems
- English
- Employee assistance programme
Senior Data/AI Engineer - Manager, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- SQL
- Analysis skills
- Machine learning
Head of Mobile Engineering
Valtech Group —Manchester
- Public speaking
- Presentation skills
- APIs
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Manchester
- Full-time
- Computer Science
- Bachelor's degree
- APIs
AI Solutions Business Analyst
ServisBOT —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Engineering
- Work from home
Quick apply
Lead Data & AI Platform Engineer
OrderYOYO —Manchester
- Remote
- Azure
- SQL
- Mentoring
Quick apply
Lead Engineer - AI Agents
M-KOPA —Manchester
- Full-time
- Remote
- AI
- Leadership
14d
Manager, Data Governance, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- Computer Science
- Engineering
- Java
Automation Engineer III
Thermo Fisher Scientific —Warrington
- Full-time
- AutoCAD
- Engineering
- Laboratory experience
Operational Technology (OT) Cyber Security Project Engineer
Bilfinger SE —Warrington
- Hybrid work
- Computer Science
- Engineering
- Programmable logic controllers
Public Cloud Engineer
Barclays —Knutsford
- Azure
- AWS
- APIs
Security Operations Engineer
AccessPay —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Python
6d
Senior Automation Engineer
Gamma —Manchester
- Full-time
- Computer Science
- Engineering
- Machine learning
- Annual leave
- Employee discount
Quick apply
8d
Director, Software Engineering
TrueCommerce (Coventry) Limited —Wigan
- Hybrid work
- Computer Science
- System design
- Java
Lead Software Engineer
Dals —Stretford
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript

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lead automation & integration engineer jobs near bury, eng

Software Engineer (Support Function Lead / Support Engineer)

Byteful.com
Manchester

Quick apply

Job details

Full-time
£30,000 - £45,000 a year

Benefits

Casual dress
Free flu jabs
Company pension
Language training provided
Company events
Employee discount
Transport links
Bereavement leave
Referral programme
Sick pay

Qualifications

Technical support
SQL
Zendesk
REST
APIs
AI
Communication skills
Python

Full job description

About Byteful

Our residential proxy network is used by web scraping, automation and agentic AI companies worldwide. We support thousands of customers across 195+ countries and process 25+ billion proxy requests per month, with +252% YoY platform sign-up growth. We've grown to seven figures in ARR without raising a penny, and we're just getting started.

Software Engineer (Support Function Lead / Support Engineer)

Python, REST APIs, SQL
Manchester City Centre (Deansgate) – In-person, 5 days per week
Full-time
Salary between £30,000-45,000 (Dependent on experience and skill set)

About the role

We’re hiring a Junior–Mid Level Software Engineer (Support Function Lead / Support Engineer) to own customer success and build our support function from the ground up at a fast-growing proxy infrastructure company used by web-scraping, automation, and agentic AI companies worldwide.

We support thousands of customers across 200+ countries, process 15+ billion proxy requests per month, and handle petabytes of data flowing through our network.

We’ve grown bootstrapped to $2M ARR with +318% YoY platform sign-up growth — and we’re just getting started.

Right now, support runs through the founder. Your job is to change that. You’ll own the entire customer experience — from onboarding and KYC to technical troubleshooting and documentation — and build the tooling and processes that let us scale toward a 24/7 support team. This isn’t a ticket-answering job; it’s a build-the-function job that happens to include answering tickets.

This is a fast-paced, high-ownership startup environment. We move quickly, ship frequently, and expect you to learn fast, take responsibility, and make decisions without waiting for permission.

You’ll gain hands-on experience with support tooling and automation, API integration, KYC and identity verification, trust and safety, and the processes behind a SOC 2 attestation.

What you’ll be doing

Support customers across chat, email, and tickets — proxy integration, connection and blocking issues, billing and account queries
Build internal tooling and automations using APIs to speed up support tasks
Reduce ticket volume at the source by improving customer flows and UX
Own and improve customer-facing documentation and troubleshooting guides
Manage ticket triage and evaluate AI tooling for deflection and auto-triage
Run customer onboarding and KYC flows (iDenfy), including manual review edge cases
Handle abuse reports, AUP enforcement, and account suspensions
Feed ticket themes and pain points back into product decisions

What we’re looking for

Must have

1–3 years experience in a technical support, customer success, or similar role
Basic Python (or similar) for automation and working with APIs
Comfortable with REST APIs and reading API docs independently
Basic SQL for pulling customer data and debugging
Excellent written communication — clear, concise, and empathetic
Comfortable handling sensitive customer data (PII) responsibly
Comfortable working in-person in Manchester, 5 days per week
Strong ownership mindset — happy being the first person in the function

Nice to have

Experience with support platforms (Intercom, Zendesk, Plain, Front, Help Scout)
Familiarity with proxies/networking (residential vs ISP vs datacenter IPs, sessions, geotargeting)
Experience with identity verification tools (iDenfy, Sumsub, Onfido, Persona, Veriff)
Experience with AI support tooling (Intercom Fin, Zendesk AI) or OpenAI/Anthropic APIs
Trust and safety or abuse-handling exposure
Familiarity with SOC 2 or compliance platforms (Vanta, Drata, OneLeet)
Experience writing documentation in Mintlify, GitBook, or Notion
Willingness to relocate in the future is a plus. We plan to relocate our head office to London within the next few years, and compensation would be reassessed as part of any relocation.

What you’ll get

Salary between £30,000-45,000 (Dependent on experience and skill set)
High ownership from day one
The chance to build a support function from scratch
A steep learning curve and rapid growth
A young, ambitious team building a fast-growing company
Clear path toward leading the support team

How to apply

Send a short note on why you’re interested
Examples of customer-facing writing or any support/tooling you’ve worked on
GitHub or project links if available
Apply via Indeed platform.

Job Type: Full-time

Pay: £30,000.00-£45,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Language training provided
Referral programme
Sick pay
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

lead automation & integration engineer jobs in bury, eng

Software Engineer (Support Function Lead / Support Engineer)

UK Sr Process Engineer Amazon Logistics, Amazon Logistics

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Product Engineer - M365 Unified Collaboration & Gen AI

Packing and Automation Engineer

Senior Data/AI Engineer - Manager, Engineering AI & Data, AI & Data Solutions

Head of Mobile Engineering

Solutions Architect – Contact Center (Cloud & AI)

AI Solutions Business Analyst

Lead Data & AI Platform Engineer

Lead Engineer - AI Agents

Manager, Data Governance, AI & Data, Technology & Transformation

Automation Engineer III

Operational Technology (OT) Cyber Security Project Engineer

Public Cloud Engineer

Security Operations Engineer

Senior Automation Engineer

Director, Software Engineering

Lead Software Engineer

Manchester - Junior Developer - Elevate Programme

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