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Love2shop —Liverpool
- Full-time
- Azure
- Windows
- Continuous improvement
- Employee discount
Quick apply
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Infrastructure Engineer

Love2shop -
Liverpool

Quick apply

Job details

Full-time
6 hours ago

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Scripting and automation in system administration
Technology infrastructure experience
Data centre experience
Cloud infrastructure
Azure
Incident management
PCI
Ansible
Ticket management
Disaster recovery
Microsoft SQL Server
Microsoft Exchange
Windows
Technical support
Network infrastructure
DHCP
SSL
Continuous improvement
Terraform
Ticket management systems
Ubuntu
Bomgar
ISO 27001
Linux
Design documentation
Jenkins
Project management experience
Communication skills
Microsoft Azure
PowerShell scripting
Infrastructure provisioning automation
PowerShell
Terraform provisioning
ESXi

Full job description

Job Advert

Why are we recruiting?

We have an exciting opportunity to join our Infrastructure Team as an Infrastructure Engineer to help us drive stability and improvements to our PayPoint Group’s IT Infrastructure while we continue to push forward with our next gen cloud technology and automation goals.

What will you be doing?

The Infrastructure Engineer will ensure automation of tasks is at the forefront of their thinking to enhance speed of deployment of new project work or existing improvements to the infrastructure.

The ideal person will have a proven track record in the installation, support and maintenance of advanced Windows and Linux Technologies and be able to demonstrate management of incidents through to resolution. They will be able to demonstrate an understanding of Infrastructure services to an elevated level for On-Premise, and In-Cloud technologies. Previous experience of working in the financial sector or the ability to provide examples of working in a service critical environment are advantageous.

As an Infrastructure Engineer they will be responsible for ensuring the Infrastructure Services meet all regulatory requirements, namely PCI DSS, ISO27001, and Cyber Security Essentials. This will include the introduction of standards to ensure conformity within the PayPoint environment.

Be responsible for and deliver

Operational support of the infrastructure carrying out 2nd and 3rd line analysis of incidents and problems
Engaging with relevant 3rd party support to assist with incident resolution
Resolution, Root Cause Analysis, Impact Analysis and Escalation, should be carried out in a timely

manner with detailed documenting of solutions in the ticketing platform

Ensure compliance and operation within all company controls and security standards
Assist with Projects and Infrastructure Delivery
Proactively drive automation of infrastructure tasks to guarantee the outcome of repeatable tasks
Identify improvements to existing processes ensuring that with agreement, these improvements are implemented in line with PayPoint Group standards
Continuous service improvement through best practice and new and innovative technologies
Ensure consistency and quality of the service so that all support tickets are progressed in line with operational service levels
Review and approve changes in line with the Change Management Process
Implement, maintain and test PayPoint DR services as and when required to do so
Update documentation, policies and procedures as well as ensuring that they are followed
Cover on call for 1 week out of 4 per month
Any other duties where applicable

What would we like from you?

Proven Production Support or Project Delivery experience

Proven ability to document and explain designs

Detail orientated with strong written and verbal communication skills

Expert Knowledge in the following -

Windows Server OS’s (Ideally from 2012 to 2025)

Full Windows Stack including DHCP, DNS, AD, CA

Linux (Ideally Ubuntu, RedHat and Rocky)

Microsoft Exchange 2016 - SE

Microsoft Office 365

Microsoft Azure Stack from Compute, Networking, to Azure EntraID

Hyper-V 2012 - 2025

Exposure and understanding of the following -

VMWare

F5 Big IP & Linux proxies

Domain Management and Registrars

System Center

Data Centre Operations & hardware maintenance

Network troubleshooting and associated tools (Wireshark, and CLI tools)

Microsoft SQL Server

IaC Technologies (Ansible, Terraform, etc)

Understanding of security in relation to network, server, applications, data and databases

SSL Protocols, Ciphers and certificates

Defender for Server, Nessus

It would be great if you already have…

PCI-DSS compliance

Proficient in PowerShell Scripting, Bash Scripting or Python

Windows Storage Spaces and Storage Spaces Direct

HPE Hardware

Design of Highly Available Systems

Content Delivery Networks (Such as; CloudFlare)

Experience in -

Delivering projects and solutions from inception to completion

Any experience with the following software products:

SIEM

Zabbix

Azure DevOp’s

Jenkins

BeyondTrust

Rubrik Backup

What can we do for you?

The majority of this role will be (Hybrid) and will require some travel to our bright and modern offices in Liverpool. (2 – 3 days a week)

25 days holiday per year + bank holidays. Option to purchase further holidays
Company pension scheme
Share Scheme
Electric Vehicle scheme
UK health care cover
Dental plan
Staff Everyday Benefits card offering discounts with multiple retailers (10%)
Private Health care
Life Assurance - optional cover
Progression & Development

As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.

Quick apply

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