Technical support engineer Work, Jobs in West Ham (with Salaries)

Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
11d
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
4d
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
6d

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IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
This is a full time office based position at our Head office, however you will need to have a car and be able to drive to attend our other offices based in…
£27,000 - £30,000 a year
Quick apply
1st Line Support Analyst
Aquis Exchange —London
1st line desktop, voice and remote access support across Aquis offices and remote users. Aquis Data generates revenue from the sale of data derived from Aquis…
Quick apply

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technical support engineer jobs near west ham

Technical Support Engineer - Digital Customer Success

Grundfos -
Tadworth

Apply Now

Job details

11 days ago

Benefits

Additional leave
Annual leave
Paid volunteer time
Flexible schedule

Qualifications

Technical troubleshooting
Internet of things
Engineering
Equipment installation and commissioning
Technical writing
Customer support
Multidisciplinary collaboration
Electrical Engineering
Communication skills
Help desk

Full job description

Are you passionate about solving complex technical challenges with telemetry and sensor systems that help the world move water more sustainably? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Technical Support Engineer, you will be providing expert technical support for telemetry tools and sensor equipment, diagnosing issues, and ensuring our customers and internal teams receive timely, effective solutions that keep critical water infrastructure running smoothly. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What will you be doing?

As a key part of the Technical Support team, you'll create impact by Delivering reliable technical expertise that ensures our telemetry and sensor solutions perform at their best, directly supporting Grundfos's mission to advance sustainable water management.

Your main responsibilities include:

Diagnosing and resolving technical issues related to telemetry tools, sensor equipment, and associated software platforms
Providing remote and on-site support to customers and field engineers, ensuring minimal downtime of critical systems
Collaborating with product development and engineering teams to escalate complex issues and feed back field insights
Creating and maintaining technical documentation, troubleshooting guides, and knowledge base articles
Supporting the installation, commissioning, and configuration of telemetry and sensor solutions
Identifying recurring issues and recommend improvements to enhance product reliability and customer experience

What makes you a great fit?

Above all, you are a hands-on technical problem solver with strong knowledge of telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have:

3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation
Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor technologies
Strong troubleshooting and diagnostic skills across hardware and software systems
Excellent communication skills with the ability to explain technical concepts to diverse audiences

It is a plus if you also have:

Experience with water or pump industry applications and SCADA systems
Familiarity with IoT platforms and cloud-based monitoring solutions
HNC/HND or degree in electronics, electrical engineering, or a related discipline

Why you will love working here

We care! Day to day, you can look forward to:

A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com

Apply Now

Refine Your Search

technical support engineer jobs in west ham

Technical Support Engineer - Digital Customer Success

Senior Manager - Technical Support Engineering

2nd Line Helpdesk Engineer - Basildon or Yateley Office

First Line Technical Support Engineer

Store Technology Engineer

Customer Success Engineer UK

AI Engineer, Enablement (London)

Senior ICT & Security Engineer - London

Senior ICT & Security Engineer - London

First Line Technical Support Engineer (Shift Patterns)

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

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