Infrastructure engineer Work, Jobs in Mansfield, Ntt (with Salaries)

1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Senior Technical Consultant
Touchpoint Management —Nottingham
- £82,000 - £84,000 a year
- Full-time
- Mentoring
- In-person
- Leadership
- Free parking
- Gym membership
Quick apply
12h
Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
Quick apply
10d
Network Platform Engineer
Node4 —Derby
- Scripting
- Communication skills
- Employee assistance programme
Design Engineer
M Group —Sheffield
- Remote
- Annual leave
- Employee assistance programme
Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
Quick apply
Senior Software Engineer
Commify —Nottingham
- £60,000 - £70,000 a year
- Hybrid work
- Mentoring
- Agile
- AI
- Annual leave
Quick apply
11d
Security Systems Associate Engineer
Rolls-Royce SMR —Derby
- £30,000 - £39,375 a year
- Full-time
- Engineering
- Travel
- In-person
7d
Senior Platform Engineer
ENSEK —Nottingham
- Hybrid work
- Mentoring
- Agile
- Annual leave
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
IT Engineer
Rotherham Metropolitan Borough Council —Sheffield
- £33,121 - £35,571 a year
- Full-time
- Communication skills
13d
Software Engineer, iOS Core Product - Nottingham, United Kingdom
Speechify —Nottingham
- Remote
- Communication skills
IT Support Technician 2nd Line
iZan Business Solutions —Newark-on-Trent
- £26,500 - £31,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
- Free parking
- Annual leave
Quick apply
8d
Cloud Integration Engineer
Amentum —Derby
- Full-time
- Azure
- Computer Science
- DevOps
- Employee assistance programme
- Flexible schedule
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
IaaC Automation Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Analysis skills
- Continuous improvement
- In-person
Quick apply
IT Support and Field Technician
Kisimul —Lincoln
- £35,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
Senior Data Engineer
LTM —Sheffield
- £65 an hour
- Azure
- DevOps
- Computer networking
Quick apply
6d
Principal Cloud Engineer
Commify —Nottingham
- £75,000 - £82,500 a year
- Hybrid work
- Azure
- Mentoring
- Scripting
- Annual leave
Quick apply

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infrastructure engineer jobs near mansfield, ntt

1st Line Support Engineer

SBK Computers
Chesterfield

Quick apply

Job details

Permanent | Full-time
From £28,089 a year
5 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Cloud infrastructure
Azure
Hardware repair
Incident queue management
Ticket management
Case record updates
Microsoft Office Suite
Windows
Technical support
Microsoft Office
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Customer support
VMWare
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Microsoft Azure
Active Directory

Full job description

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks.

You will be working with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PC’s, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided.

If you have a passion for IT and looking to bring new ideas to the team this could be the role for you.

Key responsibilities will include:

· Answering the technical line to support our clients as the first point of contact.

· Provide remote and telephone support for client networks and applications.

· Responsible for handling support of ticket requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.

· Updating the help desk ticketing system, ensuring the calls are logged and all notes, progress and actions have been added promptly and accurately.

· Prioritise tickets based on impact to keep efficient progress.

· Work to the contracted SLA’s and liaise with 3rd parties as required, escalating within the helpdesk team were necessary.

· Building PC’s

· Pre delivery setup of laptops

· Repairing PC’s, laptops and printers

· Dealing with third parties to arrange external repairs and tracking documentation

· Stock control of components and cables

· Pre delivery preparation of servers / infrastructure equipment

· Updating asset register for customers new equipment before delivery.

· Keeping up to date with any training and learning logs.

· Dealing with deliveries and receipting them into stock

· Dealing with software issues e.g. installation and upgrade

Skills and Experience:

· 1-2 Years prior experience within a technical support focused role.

· Active Directory Administration

· Office 365 & Azure support and management.

· Windows 10,11 Operating systems.

· Microsoft Office 365 apps.

· Virtualisation (Hyper-V, VMware)

· Basic Routing and switching knowledge.

· Knowledge with backup vendor software such as Veeam, StorageCraft.

· Basic Telephony systems Knowledge.

· Current MS-10X or MD-10x certifications preferred but not essential.

Good communication skills
Proactive and eager to learn
Good knowledge of IT Systems and Support
Professional and Courteous
Comfortable with all aspects of customer service (face to face, phone and email)

Hours & Benefits

· Monday to Friday 8AM - 5PM

· 30 minutes of lunch daily

· 20 days holiday entitlement (plus bank holidays)

· Free onsite parking with EV charging points

· Air conditioned modern offices

· Training opportunities

Job Types: Full-time, Permanent

Pay: From £28,089.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Are you within 10 Miles of our Office in Chesterfield

Experience:

Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

infrastructure engineer jobs in mansfield, ntt

1st Line Support Engineer

Senior Technical Consultant

Network Support Engineer

Network Platform Engineer

Design Engineer

Junior Data Engineer - SQL Server & Data Platform (6-month fixed term contract)

Senior Software Engineer

Security Systems Associate Engineer

Senior Platform Engineer

1st-2nd Line IT Support Engineer

Senior End User Support Technician

IT Engineer

Software Engineer, iOS Core Product - Nottingham, United Kingdom

IT Support Technician 2nd Line

Cloud Integration Engineer

End User IT Support Manager

IaaC Automation Engineer

IT Support and Field Technician

Senior Data Engineer

Principal Cloud Engineer

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