Control room operator Work, Jobs in Fitzrovia, Gtl (with Salaries)

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Service Delivery Supervisor [X2 roles available]

Network Rail -
London

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Job details

Permanent | Full-time
£61,630 a year
11 hours ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Employee discount
Paid volunteer time

Qualifications

Communication skills

Full job description

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

About the role

Key Accountabilities-

Provide instruction and guidance to signalling team in liaison with the Train Running Controller (TRC) so that trains over the route infrastructure are run safely and efficiently and a safe and punctual train service is provided.

Implement pro-active train regulating decisions, communicating with Signallers and Control as necessary, using service information and Traffic Management systems, interpreting incoming information to identify potential disruption and initiate early action to minimise train delays.

During disruptive events, evaluate the train plan to mitigate safety risk and maximise performance in liaison with Control, and provide guidance to Signallers to execute revision(s) to the train plan.

During times of disruption, jointly develop service recovery plans with Control to reinstate normal working and minimise reactionary delay for customers and passengers.

Maintain a daily log of unusual train running information and events, using available systems in accordance with relevant company standards and instructions to maintain an auditable record of training running events.

Collate a library of regularly used available timetable slots and liaise with Control, propose Very Short-Term Plan (VSTP) train movements and assist if required to deliver consistency and optimise the use of available infrastructure.

Identify possible solutions to timetable irregularities and proactively work with Train Planning to improve the robustness of the train plan.

Monitor the application of Network Rail train regulation policies through guiding or directing the signalling team as required to deliver an optimum service to our customers and passengers.

Operate and assist on Signalling Panels or Signal Workstations as required and where competent to do so to provide operational support during times of high workload and/or in times of exceptional circumstances.

Liaise with Electrical Control Room Operators and Signallers to assist in implementing block(s) to electric traction and emergency switch offs as required and as directed, to maintain a safe environment for workforce, customers and passengers.

Operate as Fire Warden for the Signalling Centre when the Service Delivery Manager is not available.

Salary- SUP.10 £61,630 - Please note we are recruiting for two roles at this location

For information about the process please contact [email protected] .

What's in it for you

Here are a few of the benefits we offer

Generous annual leave with the option to buy and sell days
Choice of pension schemes
75% discount of leisure travel for you and your family
5 days paid volunteer or carers leave
Up to 75% subsidised Rail and Underground travel
Gym Pass -access to gyms across UK
My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Your experience and skills

Essential

Ability to attain rules and regulations level 2 competency
Experience within the rail industry in a control environment or operational role
Good geographical knowledge of applicable Route
Basic IT skills and knowledge of applicable rail computer programmes, i.e. TRUST/TOPS/TM
Good team working skills
Ability to make objective decisions
Able to influence others
Ability to work under pressure
Ability to gain the knowledge of Train Service Principles and Recovery Plans
Able to react to emergency situations safely and effectively
Professional approach, focused on Safety, Business and Performance improvement
Effective interpersonal and communication skills (written and oral)

Desirable

Geographical knowledge of adjoining Routes
Knowledge of Train and Freight Operating Companies organisational structure and routes
Knowledge and demonstrable experience of operating procedures, rules and regulation

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Full Time

Salary:

£61,630 - £61,630

Location:

Liverpool St IECC, London

Geographical Area:

Eastern England

Closing Date:

31-AUG-2026

Job Category:

Operations

Function:

Eastern Region

Organisation:

MC SSM WA LST (821922) G1

Location Map

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control room operator jobs in fitzrovia, gtl

Service Delivery Supervisor [X2 roles available]

Innovative Planning Manager (Data Centres/Buildings/High-tech/Infrastructure) - UK (Hybrid)

Sales Development Representative

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