Executive support officer Work, Jobs in Coppull, Lan (with Salaries)

Head of Community Impact & Development
Citizens Advice —Bolton
- £38,223 - £40,221 a year
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
12d
Head of Financial Crime Operations (Central Manchester)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Leadership
- Banking
- Annual leave
Quick apply
Technical Solutions Engineer
Everseen —Manchester
- Full-time
- Hybrid work
- Spanish
- English
- Travel
Operations & Income Manager
Sahir House —Liverpool
- £44,000 a year
- Full-time
- CRM software
- Management
- Databases
- Sick pay
Quick apply
7h
Prospect Board Member
The Riverside Group —Liverpool
- Part-time
- Leadership
7h

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executive support officer jobs near coppull, lan

Head of Community Impact & Development

Citizens Advice -
Bolton

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Job details

Permanent
£38,223 - £40,221 a year
12 days ago

Qualifications

Contract management
Stakeholder collaboration
Stakeholder liaison
Quality assurance
Continuous improvement
Team management
Partnership building
Organisational skills
Contracts

Full job description

Salary

£ 38223-40221

Location

Bury & Bolton

Workplace

Hybrid working

Contract

Permanent

Hours per week

How to apply

About the role

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally.

There’s no ‘average’ case – our advice is tailored, but our standard of excellence is identical for every client. You will play a key role in ensuring that our services meet stakeholder and community needs. This is a challenging role, but working with autonomy, you will be fully supported by the wider senior leadership team and Trustees.

The Senior Leadership Team (SLT) consists of:

Chief Executive Officer

Head of People, Culture & Resources

Head of Advice Standards & Delivery

Head of Community Impact & Development

Key elements and tasks within this role include:

Provide strategic and operational leadership for our welfare benefits, community advice and engagement teams, ensuring services remain high quality, client focused and aligned with the CABB's strategic priorities. You will provide line management to named Advice Delivery Managers/ Supervisors (currently 3).

Shape the future of service delivery by embedding sustainable ways of working, processes and performance frameworks, leading evidence-based recommendations that support CABB’s long-term operating model and growth ambitions, to meet client demand.

Ensure corporate governance and compliance with operational quality assurance activities, such as safeguarding and advice quality standards.

Collaborate with colleagues across CABB and wider stakeholders, build positive and professional relationships with partners and contract/ funder relationships within the scope of this role. Foster positive relationships with Head of Advice Standards & Delivery, and wider SLT, deputising as required.

Drive service improvement and innovation using data and technology to support continuous improvement, contribution to organisational strategic pillars and values.

About you:

Experienced manager of large teams/contracts in a regulated service

Experience of contract management/implementation

Excellent management skills to implement strategic plans across a diverse range of teams

Excellent interpersonal skills to engage with a diverse range of staff and stakeholders

Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment

A genuine passion for continual professional development, and team development

Empathetic, compassionate and resilient, understanding how trauma informed and people first approaches can develop and support service demands

Be resilient and adaptable

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

Apply Now

Refine Your Search

executive support officer jobs in coppull, lan

Head of Community Impact & Development

Head of Financial Crime Operations (Central Manchester)

Technical Solutions Engineer

Operations & Income Manager

Prospect Board Member

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