It support Work, Jobs in Micheldever, Ham (with Salaries)

IT Service Analyst
Aspire Defence Services Limited —Tidworth
- Up to £31,500 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5h
Field Application Engineer, UK - Reconeyez
Vosker —Farnborough
- Full-time
- Hybrid work
- Up to 50% travel
- Computer networking
- Communication skills
Quick apply
3rd Line Engineer Degree Apprentice
City of Portsmouth College —Portsmouth
- £25,410.97 - £27,839.68 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- Continuous improvement
- AI
- Leadership
Quick apply
International Technical Support & Training Manager
Potter Global Technologies —Portsmouth
- £50,000 - £60,000 a year
- Full-time
- Public speaking
- Travel
- Leadership
- Annual leave
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
Senior Domain Advisor - Defence Intelligence
Systematic —Farnborough
- Call to connect
- Presentation skills
- Travel
- Communication skills
- Employee discount
VodafoneThree - VBSE Service Desk Anaylist
Vodafone —Farnborough
- Weekend availability
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
3h
Technical Engineer - Premium
Onecom —Fareham
- £26,500 a year
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
8h

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it support jobs near micheldever, ham

IT Service Analyst

Aspire Defence Services Limited -
Tidworth

Quick apply

Job details

Permanent | Full-time
Up to £31,500 a year
5 hours ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Customer support
BTEC
Help desk

Full job description

Join our Team as a IT Service Analyst at Aspire Defence Services Limited (ADSL)

Salary: Up to £31,500 per annum

Hours: 37.5 hours per week, no weekends

Location: Tidworth

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven IT Security Manager to be part of our exciting journey.

What We Offer:

Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday

Pension Plan: Contributory Company Pension Plan matched up to 6%

Insurance: Individual life assurance and personal accident cover

Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets

Reward and Recognition: Celebrate outstanding achievements

Employee Assistance Program: Funded program with onsite mental health first aiders

Your Role:

Act as advisor to service users on IT processes so they are well understood and service user requirements
Track and manage open tickets for users, ensuring that escalations are raised where necessary to ensure user expectations are met
Starters and leavers - Hardware, onboarding, requests for accounts etc
White glove' where necessary to manage VIP issues
User device enrollment, break fix, deployment etc
Capturing information during major incidents and communicating impact/updates to business
Ensure service management master data is accurate and kept up to date

What We’re Looking For:

Qualifications: ITIL (desirable) Relevant IT qualification (CompTIA, Microsoft fundamentals, BTEC, HNC/DC

Experience: Working within Service management, end user computing, IT support, managing incidents and service requests through to resolution and working to SLA's and prioritising workload in a busy environment

Skills: Strong customer service focus with a passion for getting things right first time, awareness of service processes such as starter/leaver, Working knowledge of the principles of ITIL incident, problem, change and a collaborator and team player

Additional Information:

The Garrisons are tobacco-free working environments.
Security clearance is required prior to starting with us.
We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
Please note, this vacancy may close early if we receive a high volume of applications.

Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.

Pay: Up to £31,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support jobs in micheldever, ham

IT Service Analyst

Field Application Engineer, UK - Reconeyez

3rd Line Engineer Degree Apprentice

Head of Service Desks - Reading, UK

International Technical Support & Training Manager

MS Dynamics NAV Support Technician with Systems Development

Senior Domain Advisor - Defence Intelligence

VodafoneThree - VBSE Service Desk Anaylist

Technical Engineer - Premium

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