Compliance officer Work, Jobs in Springburn, Glg (with Salaries)

Investment Manager - 24 month FTC
Maryhill Housing —Glasgow
- £51,075 - £55,259 a year
- Temporary
- Team management
- Quality control
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Scottish Government —Glasgow
- £49,401 - £59,152 a year
- Full-time
- Civil engineering
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Investment Manager - 24 month FTC

Maryhill Housing
Glasgow

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Job details

Temporary
£51,075 - £55,259 a year
5 days ago

Qualifications

Internal communication strategy development
Contract management
Preventive maintenance
Procurement
Stakeholder liaison
Complaint handling
Cost control
Tenant engagement
Continuous improvement cycles oversight
Team management
Partnership building
Client services
Quality control
Contracts
Planned Preventative Maintenance (PPM) implementation
Management reporting
Customer interaction
Household contractor coordination
Strategic communications
Facilities maintenance
Property management
Contract administration
Planned maintenance

Full job description

Job Purpose:

To oversee and manage the delivery of the Association’s major repair projects and planned maintenance programme for tenants and factored owners. To ensure contracts are managed effectively to deliver value for money, high quality finishes and outstanding levels of customer service and satisfaction.

To manage the delivery of the planned maintenance programme and major repair projects in line with the Maryhill Contract Management Framework
To ensure high quality planned maintenance services and improvements are delivered to our Factored Owners
Develop specifications to procure contracts in the line with the Association’s Procurement Policy, working with the Procurement Manager as and when required.
Line-management responsibilities (when required)
To develop and review procedures to support the delivery of planned projects and major repair programmes

Key Responsibilities:

Functional

To lead and manage the delivery of the planned maintenance programme and major repair projects.
To monitor project budgets, ensuring that, cost control and all audit systems with regard to major repairs and planned maintenance activities is carried out and report any variances to the Head of Asset and Investment.
Develop specifications to procure contracts in the line with the Association’s Procurement Policy, working with the Procurement Manager as and when required.
To manage all contracts in line with the Maryhill Contract Management Framework or equivalent.
To ensure that the planned maintenance and major repair programmes are delivered on time, to cost and to the required quality
Work with the Factoring team to deliver high quality planned maintenance services and improvements to Factored Owners
To carry out consultation with factored owners and tenants on planned maintenance projects and improvement projects in conjunction with other members of the Operational team where required
Develop a communication strategy setting out how the Association will engage with owners and tenants for the delivery of major repair and planned maintenance projects.
Liaise with external agencies, e.g., Glasgow City Council as required to ensure the effective delivery of the Association’s Planned Maintenance priorities
To develop and review procedures to support the delivery of planned maintenance projects and major repair programmes.
To ensure on site cost, quality control and health and safety processes are in place and subject to continuous review and to report any breaches to the Head of Asset and Investment
To maintain an up-to-date knowledge and awareness of technical, statutory and regulatory requirements and standards of best practice in relation to planned maintenance, major repair programmes and wider Asset Management
To maximise grant funding to support the delivery of the planned programme and preparation of funding bids and applications as required
To prepare performance reports and information for the Senior Management Team, MH Board and Registered Tenant Organisations as required in relation to the planned maintenance and major repair programme

To ensure that all property claims relating to planned maintenance are dealt with efficiently and effectively in accordance with relevant procedures

Ensure that all post completion forms are in place for all planned maintenance projects and improvement projects in line with sign-off processes.
To obtain and evaluate customer feedback on planned maintenance and major repair projects, capturing any learning implementing any necessary changes to procedures.

Organisational

Be outward looking, building links with new organisations to promote the work of the Association and to pursue opportunities to collaborate and share services.
Actively seek ways to engage customers in shaping and influencing our services, seek and use feedback, including working positively to support our tenant scrutiny group and Registered Tenants Organisations
Investigate and respond to customer complaints in line with the Association’s policy and procedure ensuring that any learning outcomes are captured and utilised to improve services to customers within agreed timeframes.
To ensure the Association’s Integrated Housing Management System (SDM or equivalent) is fully utilised to record contract information and that notes are made on the Housing Management System following every visit to a customer’s property.

Team Wide Duties

Line-manage the Association’s Investment Officer
Act as a role model within the Property team ensuring that our (values) are lived on a day-to-day basis
Work with the Head of Asset and Investment to deliver the priorities identified in the stock condition survey

General

Any other duties as reasonably required by the Head of Asset and Investment
Attend seminars and training events as required

Corporate Responsibility

Ensure compliance with all regulatory, statutory and legal requirements and other directives
Comply with MHA’s policies including our code of conduct, health and safety, anti-fraud and bribery and equalities policies
Ensure effective communication in plain language, both internally and externally, to ensure people are informed, engaged and find it easy to access our services and contact us and understand our information and the decisions we make
Maximise the use of ICT to improve efficiency, increase productivity and develop new and existing services
Produce accurate and timely performance information and data, including information required for regulatory and statutory returns and implementing actions arising from internal and external audits as directed
To be a member of the Associations Business Continuity team and be available to support the continued delivery of services in an emergency during both office hours and out of hours

Apply Now

Refine Your Search

compliance officer jobs in springburn, glg

Investment Manager - 24 month FTC

Warehouse Supervisor (Back Shift):

Tech Risk and Controls Lead - Compute Infrastructure Platforms

Construction Laboratory Operative

Senior Civil Engineer

Software Test Engineer

Lead Cyber Security Analyst - Vulnerability Management

Assistant Director, Legal Services and Enforcement

IT Data Infrastructure Architect - VP

Warehouse Supervisor (Night Shift):

Senior Infrastructure Future Programmes Lead

GP Manager - Glasgow

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