Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Application Support Consultant
GenetiQ —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Databases
- Annual leave
Quick apply
2d
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- In-person
Quick apply
Second Line IT Engineer
GT Stewart Limited —St Albans
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
7d
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- Engineering
- Electrical Engineering
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Continuous improvement
- Training & development
- Leadership
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Training & development
- Teaching
- Annual leave
Security Learning Engagement Partner
Tesco UK —Welwyn Garden City
- Full-time
- Training & development
- Communication skills
- Employee assistance programme
1d

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technical support jobs near biggleswade, bdf

Application Support Consultant

GenetiQ
Hemel Hempstead

Quick apply

Job details

Full-time
2 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

FTP
Technical troubleshooting
Business Management
Computer Science
ERP systems
Accounting software
Warehouse management system
ERP software
E-commerce
Databases
SOAP
SoapUI
Analysis skills
SSL
Customer support
Application support
Business
Financial acumen
Communication skills

Full job description

Application Support Consultant

About Us

GenetiQ delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team, our software is used by more than 2,500 businesses worldwide.

Continuously innovating since 1992, our open and trusting environment has created lasting relationships. GenetiQ's founders and many of our first team members are still a core part of the organisation. Our employees drive our culture and success and our goal is to inspire, support and help them to develop – and enjoy – their careers.

GenetiQ was honoured in the Deloitte Fast 50 for the fourth year running in 2020. To stay future-focused, we are always looking for dynamic team players who are customer-focused and share our enthusiasm for technology. If this sounds like you, then come elevate your career at GenetiQ.

Scope of Role

The rewarding career you are looking for is at GenetiQ Software. If you love working with technology and like the variety of supporting customers and troubleshooting technical scenarios this might be the job for you.

You will be supporting a range of Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within the GenetiQ ERP Software solution and you will be a key member of this evolving team. Working as part of the wider Customer Success Office (CSO), our mission is to provide the Support and Services required to allow customers meet their ambitions for their ERP software.

Responsibilities

The Application Support Consultant will be responsible for assisting our growing customer base with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role will have a deep interest in technology and will utilise creative thinking and problem-solving skills to address issues.

Skills and Abilities

A person that has some of the following skills and abilities would be at a distinct advantage:

A systematic approach to problem solving with strong analytical skills with a “can do” attitude.
Must demonstrate initiative, with the ability to work independently or as part of a team.
Excellent communication skills and a friendly empathetic manner.
Ability to work under pressure and manage customer experience.
Strong written and verbal communication skills with the ability to translate business requirements into technical information.

Preferred Qualifications and Experience

A person applying for this role must have:

a day to day working knowledge of Accounting, ERP or Business Management Software systems OR
a Degree or third level qualification in Computer Science, Accounting or Business.
ORa good knowledge of financial and management reporting & a financial acumen.

Experience in any of the following is desirable but not essential as training will be provided:

Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio.
Working knowledge of FTP/SFTP, SSL Certs, REST API, SOAP, SoapUI, Postman, Excel, and CSV files.
Experience in relevant business software – 3rdParty Integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence.
Day to day working with Accounting, ERP or Business Management Software.
A good knowledge of financial and management reporting or financial acumen.

Benefits and Culture

Our perfect fit ethos extends to our employees, ensuring that our roles, environment, benefits and progression paths are geared toward their professional and personal development.

As noted, our employees drive our culture. Our iSocial group organises a number of GenetiQ social events and activities throughout the year, such as summer BBQs, golf outings, charity hikes and more.

In addition to a competitive salary and a robust social calendar, we offer a great range of benefits including:

Healthcare:
Your health and well-being matter to us. GenetiQ offers private healthcare to its employees.
Flexibility:
Our flexible working plan helps employees to manage a better work-life balance.
Pension Plan: GenetiQ contributes a % of an employees salary, helping them plan for the future.
Exercise Reimbursement:
Whether it's a gym or a golf club membership, we support the efforts of employees to keep active.
Holidays:
GenetiQ offers 25 days of paid leave, plus statutory bank holidays.

Quick apply

Refine Your Search

technical support jobs in biggleswade, bdf

Application Support Consultant

Apprentice Information and Communication Technician

Freelance Associate Business Analyst Trainer - day rate

Second Line IT Engineer

Electrical Software Support Engineer

IT Service Desk Team Lead

Applications Engineer.

Workshop Engineer

Senior IT Support Engineer - On-site Services

Microsoft Instructor

Security Learning Engagement Partner

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