Tour guide Work, Jobs in Windsor (with Salaries)

OPERATIONS EXECUTIVE — EUROPEAN DMC (TRAVEL)
ORN Europe —London
- £25,420 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Hotel
- Employee discount
Quick apply
Assistant Team Manager, Children's Specialist Support Team (pay award pending)
Bracknell Forest Council —Bracknell
- £58,440 - £61,691 a year
- Full-time
- Hybrid work
- Analysis skills
- Experience working with children
- Team management
- Annual leave
- Employee assistance programme
16h
Senior Travel Consultant
JAMIL MANGAL TRAVEL AND TOURS LTD —Edgware
- £31,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Sick pay
Quick apply
Duty Manager (Bank)
Nuffield Health —Surbiton
- Up to £13.20 an hour
- Part-time
- Communication skills
Duty Manager
Nuffield Health —Covent Garden
- Up to £29,164 a year
- Part-time
- Customer service
- Communication skills
- Employee discount
- Gym membership
Social Content Editor
Wiser —London
Executive Assistant
Charles River Associates —London
- Microsoft Outlook
- Administrative experience
- Analysis skills
MidWeight Designer
Wiser —London
- Microsoft Powerpoint
- Google Suite
- Microsoft Office
- Work from home
Senior Brand Manager
Universal Music Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Budgeting
- Annual leave
- Employee discount
Centre Executive
NewFlex —Reading
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
Quick apply
Guest Experience Host - Lift 109
Mari —London
- £12.74 an hour
- Part-time
- Communication skills
- Flexitime
- Employee discount
Quick apply
Strategic Account Director – Global Banking
Advancing Analytics —London
- £100,000 - £120,000 a year
- Hybrid work
- Business development
- Communication skills
- Banking
- Annual leave
- Flexible schedule
Quick apply
6d
Senior Sales Manager
Jikoni —London
- Full-time
- Hospitality
- Business development
- Leadership
- Employee discount
Quick apply
Sales Manager - London
Fitness First —London
- £28,685.95 a year
- Training & development
- Employee discount
- Gym membership
Quick apply
8d
Management Accountant
Wiser —London
- Hotel
- Accounting
- QuickBooks
- Work from home
Head Waiter - Brasserie Constance
Sodexo —London
- Up to £17 an hour
- Weekend availability
- Hospitality
- Bar
- Training & development
- Employee discount
Quick apply
Children's Residential Team Leader
Surrey County Council —Walton-on-Thames
- £38,090 - £41,134 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
9d
International Financial Controller
IMG —London
- Full-time
- Microsoft Excel
- Management
- Team management
TOC Network Engineer, Cingularity
IMG —London
- Weekend availability
- Google Suite
- Microsoft Excel
- Customer service
Senior Network Engineer, Cingularity
IMG —London
- Full-time
- Azure
- AWS
- Scripting

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OPERATIONS EXECUTIVE — EUROPEAN DMC (TRAVEL)

ORN Europe
London

Quick apply

Job details

Full-time
£25,420 - £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

English

Full job description

About ORN Europe

ORN Europe is the London-based European Destination Management Company (DMC) of the ORN group, part of the HCL Group.

From our headquarters at 17 Hanover Square, Mayfair, we operate incoming European travel programmes — group tours, tailor-made FIT itineraries and stopovers — for our partner offices and clients in Australia, India and the USA, alongside our European hotel contracting division, cruise product and a 96+ vehicle transport fleet.

We are a small, senior UK team scaling quickly, powered by a purpose-built real-time operations platform and a 24/7 guest support desk spanning UK, India and Australia.

The role

You will sit at the heart of our operations desk, making sure every service on every booking — hotels, transfers, tours, entrances, rail — is confirmed, correct and ready before the guest arrives in Europe. This is a hands-on, detail-driven role working in our live operations portal, liaising daily with suppliers across the continent and with our overseas offices, and playing your part in the guest support desk that keeps travellers looked after around the clock.

Key responsibilities

Work the reconfirmation queue: verify every booking component with suppliers to our 6-point standard (operator, phone, confirmation number, timings, pick-up location) ahead of strict pre-travel deadlines.
Monitor the 7-day arrivals board daily and ensure every arriving booking is fully confirmed before the guest lands.
Handle support requests from our Australian and US offices through our ticket system — investigating, actioning amendments with suppliers, and responding within agreed SLAs.
Staff the live guest chat during your shift, assisting guests on tour in real time (driver delays, hotel issues, itinerary questions) calmly and decisively.
Liaise with European hotels, coach operators, guides and excursion suppliers by phone and email, in a professional manner that reflects a premium brand.
Log supplier payments and keep booking financial data accurate and current in the portal.
Maintain immaculate data: every action recorded, every service traceable, nothing left to memory.
Participate in the team’s out-of-hours support rota (a rotating weekday evening on-call and occasional weekend cover, shared fairly across the team), as part of our 24/7 guest support commitment.
Contribute to weekly operations reporting and continuous improvement of our processes.

About you

Experience in travel operations — ideally with a DMC, tour operator or group travel business (1–2+ years preferred; strong graduates with travel passion considered).
Working knowledge of European destinations, hotels and ground services; you know the difference between a transfer that works and one that ruins a holiday.
Forensic attention to detail and genuine pride in accuracy — reconfirmation is a discipline, not a chore.
Confident, warm communicator on the phone and in writing, including with guests mid-trip who need reassurance.
Comfortable working in browser-based systems; quick to learn new platforms (we will train you fully on ours).
Calm under time pressure and able to prioritise across multiple deadlines and time zones.
Right to work in the UK.

Desirable: a second European language; experience with reservations systems; knowledge of coach touring, hotel contracting or cruise operations.

What we offer

£27,000 per annum, reviewed with performance as the UK operation grows.
A Mayfair office at 17 Hanover Square and a genuine ground-floor opportunity in a fast-scaling international travel group.
Full training on our operations platform and processes; direct exposure to senior leadership and to offices in Australia, India and the USA.
25 days holiday plus bank holidays, workplace pension, and time off in lieu for out-of-hours cover.
Career progression as the UK team expands across operations, contracting and product.

How to apply

Apply via Indeed with your CV and a short note on your travel operations experience and why this role suits you. Interviews are held at our Mayfair office and include a short practical exercise reflecting real day-to-day work. ORN is an equal opportunities employer.

Pay: £25,420.00-£30,000.00 per year

Benefits:

Employee discount

Ability to commute/relocate:

London W1S: reliably commute or plan to relocate before starting work (preferred)

Experience:

Travel Industry: 1 year (preferred)

Language:

English (preferred)

Work Location: Hybrid remote in London W1S

Quick apply

Refine Your Search

tour guide jobs in windsor

OPERATIONS EXECUTIVE — EUROPEAN DMC (TRAVEL)

Assistant Team Manager, Children's Specialist Support Team (pay award pending)

Senior Travel Consultant

Duty Manager (Bank)

Duty Manager

Social Content Editor

Executive Assistant

MidWeight Designer

Senior Brand Manager

Centre Executive

Guest Experience Host - Lift 109

Strategic Account Director – Global Banking

Senior Sales Manager

Sales Manager - London

Management Accountant

Head Waiter - Brasserie Constance

Children's Residential Team Leader

International Financial Controller

TOC Network Engineer, Cingularity

Senior Network Engineer, Cingularity

I want to receive the latest job alerts for tour guide in windsor

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