Customer relations manager Work, Jobs in Bristol, Eng (with Salaries)

Employee Relations Advisor
Diligenta —Bristol
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
10d
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- CRM software
- Sales
- Business development
- Paid training
- Employee assistance programme
7d
Customer and Trading Manager - Online
Sainsbury's —Bristol
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Customer and Trading Manager - Nightshift
Sainsbury's —Bristol
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Facilities Assistant (Bristol - Part Time)
Irwin Mitchell —Bristol
- Part-time
- Microsoft Outlook
- Organisational skills
- Front desk
People Coordinator
Matter. —Bristol
- £28,810 - £33,990 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
3d
Client Relations Manager
DAS UK Group —Bristol
- Contracts
- Communication skills
Corporate Procurement Manager
NAVANTIA UK —Bristol
- Full-time
- Spanish
- Management
- ERP systems
Quick apply
People Coordinator
Matter —Bristol
- £28,810 - £33,990 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
4d
Medical Education Administrator (Appraisal)
Aneurin Bevan University Health Board —Cwmbran
- £28,819 - £31,626 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
4d
HR Manager
GXO Logistics —Bristol
- Up to £52,000 a year
- Full-time
- Management
- Driving
- Human resources
- Annual leave
- Employee assistance programme
14d
Account Manager
DHL —Bristol
- Sales
- Microsoft Office
- Presentation skills
- Employee discount
- Sick pay
23h
Manager, Security Architect - Financial Services, Enterprise Security
Deloitte —Bristol
- Hybrid work
- Java
- Master's degree
- Bachelor's degree
Senior Site Manager
Willmott Dixon —Newport
- Full-time
- Management
- First Aid Certification
Quick apply
Operations Controller 40
Evri —Bristol
- £12.71 an hour
- Full-time
- Annual leave
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Retail Operations Manager – Western England & South Wales
Boots —Bristol
- Weekend availability
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
1d
Network Planner - Resilience
National Highways —Bristol
- £39,340 - £44,970 a year
- Full-time
- Travel
3d
Lot Manager Systems
Framatome —Bristol
- Full-time
- Engineering
- System design
- English
- Annual leave
- Employee assistance programme
Quick apply
Capital Senior Project Manager - Town Planning
Welsh Water —Newport
- £58,751 - £65,000 a year
- Management
- Communication skills
- Annual leave
- Employee assistance programme
2d

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Employee Relations Advisor

Diligenta -
Bristol

Quick apply

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Communication skills

Full job description

Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
An exciting opportunity had come available for a Employee Relations Advisor to join the People Function at Diligenta.
As a Employee Relations Advisor, you will be responsible for providing dedicated, high quality, Employee Relations service on employee matters that are high risk, complex in nature and highly sensitive, ensuring that employee relations issues are acted upon in a thorough, consistent, equitable and pro-active manner so that all risks are effectively mitigated.
Benefits

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
Cycle to Work Scheme & Interest free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
Apply to find out about our other benefits.

What you’ll be doing

Providing advice and guidance on all complex VIP/High Risk people related and employment queries, through consistent and timely advice on the interpretation and application of Diligenta policies and procedures in line with current legislation and best practice to achieve equitable and commercial solutions.
Lead on any casework which has been escalated to ACAS and/or Employment Tribunal to mitigate risks and ensure costs are kept to a minimum.
Respond to and co-ordinate the employment tribunal claims process in conjunction with the ER Manager and Diligenta’s employment lawyer.
Lead on the implications of changes in employment law and HR practice to ensure robust and effective working practices are communicated across Diligenta.
Deputise for the Employee Relations Manager, when required with daily team management.
Identify and communicate issues and risks, including financial, to the business and where necessary escalate these to the Strategic People Partner and ER Manager and where appropriate to the Head of Employee Relations & People Operations to ensure prompt and effective actions can be taken to find appropriate solutions.
Assist in the development and analysis of company policies and procedures to ensure the business can pro-actively respond to issues which may otherwise adversely affect the company or individuals.
Provide technical expertise to all managers and the People function, to support business change including TUPE transfers, re-organisation, restructures, harmonisation and People initiatives as required.
Facilitate and manage the settlement agreement process to ensure risks are mitigated and appropriate sign off received.
Update and maintain appropriate ER tracker system to ensure all casework is logged allowing pro-active data analysis of ER related activity in support of the business.

What we’re looking for

Proven experience managing the full spectrum of Employee Relations processes.
Extensive knowledge of employment law with the ability to provide commercially driven solutions.
Experience in coaching and developing individuals on People and ER-related matters.
Ability to coach, support, challenge, and influence decisions to effectively negotiate sensitive, pragmatic, and commercially focused resolutions to issues, risks, and queries.
Skilled in leveraging data insights to drive positive outcomes.
Strong communication and stakeholder management skills, adaptable to all levels of the organization.
Ability to maintain resilience in challenging situations.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer relations manager jobs in bristol, eng

Employee Relations Advisor

Home Admissions Advisor

Customer and Trading Manager - Online

Customer and Trading Manager - Nightshift

Facilities Assistant (Bristol - Part Time)

People Coordinator

Client Relations Manager

Corporate Procurement Manager

People Coordinator

Medical Education Administrator (Appraisal)

HR Manager

Account Manager

Manager, Security Architect - Financial Services, Enterprise Security

Senior Site Manager

Operations Controller 40

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Retail Operations Manager – Western England & South Wales

Network Planner - Resilience

Lot Manager Systems

Capital Senior Project Manager - Town Planning

I want to receive the latest job alerts for customer relations manager in bristol, eng

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