Senior concierge Work, Jobs in London Ec2m (with Salaries)

Night Duty Manager
Riverstone Kensington - Concierge —London
- Up to £46,000 a year
- 12 hour shift
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
8d
Senior GTM Recruiter
Decagon —London
- £180,000 - £240,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Life insurance
Senior Pensions Analyst - EMEA
Hilton —Watford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
13d
Senior Account Manager
Soho House & Co. —London
- Hospitality
- Salesforce
- Analysis skills
- Employee discount
Quick apply
Europe, Middle East & Africa (EMEA) Leveraged Debt Capital Markets (LDCM) Transaction Coordinator
Deutsche Bank —London
- Full-time
- Hybrid work
- No degree
- AI
- Communication skills
- Employee discount
3d
Management Consulting – Engagement Manager
Deutsche Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Financial services
- Employee discount
Senior Manager, Travel Industry Distribution Integrations
Hilton —Watford
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Access
- Employee stock purchase plan
- Annual leave
8d
Transactional Coordinator
Deutsche Bank —London
- Full-time
- Hybrid work
- Management
- Supervising experience
- Financial services
- Employee discount
1d
Reservations Manager
Thesleff Group —London
- £48,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Guest Experience Manager
Cairn Group —London
- Full-time
- Hospitality
- Hotel
- Hotel experience
Quick apply
Concierge Manager
Soho House & Co. —London
- Weekend availability
- Hospitality
- Salesforce
- Leadership
- Employee discount
Quick apply
Duty Manager
St. James's Hotel & Club - Reception —London
- £30,000 a year
- Full-time
- Hospitality
- Bar
- English
- Annual leave
- Employee assistance programme
Quick apply
8d
Cluster Director of Sales - South
Hilton —Watford
- Full-time
- Hospitality
- Sales
- Hotel
- Employee stock purchase plan
- Annual leave
Member Engagement Manager (Accounts Manager), London
Soho House & Co. —London
- Marketing
- Employee discount
Quick apply
7d
Assistant Marketing Manager
Hilton —London
- £33,000 - £35,000 a year
- Full-time
- Social media management
- Hotel
- Project management
- Employee stock purchase plan
- Annual leave
Publishing Executive
BMJ —London
- £43,522 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- AI
- Employee discount
Quick apply
1h
Head of Global CRM Programmes & Operations
Ten Group —London
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
Senior Sous Chef
Hilton —London
- £50,000 a year
- Full-time
- Cooking
- Hotel
- Communication skills
- Employee stock purchase plan
- Annual leave
Director of Sales - European, CIS, and Asia
RAFFLES —London
- Full-time
- Sales
- Hotel
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Temporary KYC Analyst
Sotheby's —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook

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Night Duty Manager

Riverstone Kensington - Concierge
London

Quick apply

Job details

Full-time
Up to £46,000 a year
8 days ago

Benefits

Season ticket loan
Company pension
Employee discount

Qualifications

Hospitality
Customer service
Computer literacy
Organisational skills
Communication skills

Full job description

Night Duty Manager at Riverstone Kensington. £46,000 a year starting salary, plus performance-related bonus.

Be a part of something new and exciting; find your place at Riverstone.

We are recruiting for a Night Duty Manager team member to join the Riverstone Kensington team.

Let’s start with what is a Riverstone Residence? Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel. Riverstone offers a community for over 65’s that assists with maintaining an active, independent and rewarding lifestyle whilst offering the reassurance of service, security and well-being support.

The best of what you love about hospitality – varied role delivering a great experience, but without the demands and job insecurity that can go with traditional hospitality roles.

We offer more than just a competitive package; we provide the opportunity to play a meaningful role in shaping our vibrant community from the ground up. If you are passionate about people and making a tangible difference in the lives of others, this is your chance to join a team that values service excellence, innovation and teamwork.

You will be responsible for overseeing the safe, compliant, and secure operation of the residence at night.

You will bring your experience from a high-quality customer service background (possibly, but not exclusively hospitality), to ensure the highest standards of resident services, delivering great experiences for all residents, guests and visitors.

The successful candidate will be based onsite at our Kensington residence. Our Night Duty Management team operate on a 12-hour shift pattern (11.5 working hours) working a 4 on, 4 off pattern. This working pattern may evolve as we continue to grow and learn from our colleagues, what best supports their needs and wellbeing.

Key Responsibilities of the Night Duty Manager role

Be the senior contact on duty overnight, ensuring the security of the residence, residents, and team.
Conduct regular security walk rounds and monitor CCTV to ensure only residents and approved guests are within the residence.
Deliver exceptional resident services to create amazing experiences for residents, guests, and visitors, ensuring all areas are professionally operated and immaculately presented in line with Riverstone’s standards
Ensure adherence to all legal, compliance, and auditing procedures, including fire and life safety systems, handling of emergency situations, health and safety, first aid if required, and safeguarding and regular security checks.
Act as the first point of contact for resident queries and issues, responding professionally and promptly, and keeping residents informed throughout the resolution process.
Build and maintain positive relationships with residents, colleagues, partners, suppliers, and contractors, embodying Riverstone’s culture and values in all interactions.

This role will be great for you if you...

Are comfortable being the senior contact on duty overnight and responding to incident and emergencies
Naturally curious with a passion for delivering excellent service-experiences and meeting needs of customers.
Experienced in the delivery of high-quality customer service
Have an affinity with Riverstone’s profile of residents.
Strong organisational skills with the ability to manage time and juggle multiple priorities to execute high quality deliverables
Excellent attention to detail and an ‘all hands-on deck’ approach to service delivery
Computer literate with experience of building management systems
Excellent communication, engagement and inter-personal skills and good business writing skills

A rewarding role

£46,000 a year starting salary, plus performance-related bonus
Some of the other benefits that you will have access to include:
- Enhanced employer pension scheme
- Life assurance cover
- Annual private health assessment.
- Season ticket loan scheme
- Free meals on duty
- Save with us - access a range of discounts and cashback from hundreds of high street retailers on every day (and special day) items.

About Riverstone

Riverstone’s ambition is to create exceptional London living for people over 65.

Riverstone is addressing the needs of a new generation of older Londoners with a best -in-class product that will extend and enhance the independent lifestyles they enjoy. It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live. With high specification apartments in central locations, Riverstone's residents will benefit from first -class facilities, a like-minded community, hotel-like hospitality and - when needed - highly personalised, discreet care.

Our two exceptionally designed developments in Fulham and Kensington were the first of many as we grow. Both opened in 2022. Our next location Riverstone Bishops Avenue is due to open in 2026.

Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.

If you are our future Night Duty Manager, please apply!

INDFOH

Quick apply

Refine Your Search

senior concierge jobs in london ec2m

Night Duty Manager

Senior GTM Recruiter

Senior Pensions Analyst - EMEA

Senior Account Manager

Europe, Middle East & Africa (EMEA) Leveraged Debt Capital Markets (LDCM) Transaction Coordinator

Management Consulting – Engagement Manager

Senior Manager, Travel Industry Distribution Integrations

Transactional Coordinator

Reservations Manager

Senior Guest Experience Manager

Concierge Manager

Duty Manager

Cluster Director of Sales - South

Member Engagement Manager (Accounts Manager), London

Assistant Marketing Manager

Publishing Executive

Head of Global CRM Programmes & Operations

Senior Sous Chef

Director of Sales - European, CIS, and Asia

Temporary KYC Analyst

I want to receive the latest job alerts for senior concierge in london ec2m

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