Principal software engineer, cloud Work, Jobs in Stoke On Trent, Eng (with Salaries)

IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
5d
DevOps Engineer
Radius Limited —Crewe
- Full-time
- DevOps
- AWS
- Employee assistance programme
Quick apply
Cloud Security Engineer
Barclays —Knutsford
- Mentoring
- SDLC
5h
VodafoneThree - Head of Product, Cloud & Security Portfolio
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Leadership
- Employee discount
2d
Infrastructure & Hardware Engineer - On Site
IAE —Stoke-on-Trent
- £30,000 - £37,650 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
Quick apply
1d
Lead Data Engineer
Radius Limited —Crewe
- Full-time
- AWS
- AI
- Leadership
- Employee assistance programme
Quick apply
Senior Scala Engineer
Capgemini Sogeti —Telford
- Hybrid work
- Continuous improvement
- APIs
Technical Platform Manager
Radius Limited —Crewe
- Full-time
- Business development
- Agile
- Communication skills
- Employee assistance programme
Quick apply
13d
AI Engineer
Barclays —Knutsford
- Scripting
- AI
- Communication skills
AI Software Engineer
Barclays —Knutsford
- Mentoring
- Software development
- AI
UI/UX Designer
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Quick apply
5d
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
- Employee assistance programme
Senior Scientist / Lead Scientist (Computational Chemistry)
Sygnature Discovery —Macclesfield
- Doctoral degree
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
7d
Structural Design Engineer
IEIS —Stone
- £33,000 - £45,000 a year
- Full-time
- Hybrid work
- Engineering
Quick apply
Oracle Site Reliability Engineer
Barclays —Knutsford
- Azure
- Oracle
- SQL
Senior Data Modeller
Royal London —Alderley Edge
- Hybrid work
- Azure
- Leadership
- Annual leave
Curriculum Manager - Infrastructure
Apprentify Group —Wilmslow
- Full-time
- Hybrid work
- Sales
- Education
- Continuous improvement
- Annual leave
Quick apply
Head of Marketing
Radius Limited —Crewe
- Full-time
- Sales
- Marketing
- Master's degree
- Employee assistance programme
Quick apply
Lead Java Developer
Royal London —Alderley Edge
- Java
- Agile
- SDLC
- Annual leave
15h
Principal Civil Engineer
JN Bentley —Shifnal
- Full-time
- Civil engineering
- Engineering
- Travel
- Annual leave
Quick apply

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IT Technician

RMT Accountants & Business Advisors
Stoke-on-Trent

Apply Now

Job details

Permanent
5 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Writing skills
User account provisioning
Maintenance
Network infrastructure
User account management
IT permissions management
Network support
Organisational skills
Application support
PowerShell scripting
PowerShell
Identity & access management

Full job description

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. As we continue to scale, we are integrating high‑quality accountancy firms into a national organisation with strong local presence.

We are seeking a proactive and skilled IT Support Technician (2nd Line) to support our DPC hub. This role combines on‑site end‑user support with close collaboration across our central IT function, contributing directly to the reliability, security, and performance of our growing technology environment. You will play a key role in ensuring smooth day‑to‑day operations, delivering excellent user support, and maintaining robust local infrastructure.

Key Responsibilities

User & Desktop Support

Deliver 2nd Line troubleshooting for laptops, desktops, peripherals, applications, and performance issues.
Act as an escalation point for complex or persistent technical incidents.
Investigate and resolve escalated technical incidents, ensuring timely follow‑up and communication.

Account, Access & Device Management

Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates.
Configure workstations, profile laptops, and ensure new starters receive an effective technical induction.
Administer Microsoft Entra and Microsoft 365, including mailbox setup, distribution lists, and security groups.

Systems Maintenance & Administration

Support local infrastructure in coordination with central IT.
Perform routine system checks, patching validation, backup checks, and monitoring activities.
Troubleshoot networking issues including connectivity, DNS/DHCP behaviors, VPN, VLANs, and wireless performance.
Assist with escalations relating to Windows Server, storage, identity, and security components.
Maintain accurate documentation for systems, configurations, and support procedures.

Security & Compliance

Support technical activities related to vulnerability management and remediation.
Work with tools such as Sentinel one, Qualys, Mimecast, and Microsoft 365 Security Portal.
Assist with triage and response to security alerts under the direction of central IT.

Vendor & Escalation Management

Coordinate with third‑party vendors and external partners to resolve technical issues or support local projects.

Collaboration with Group IT
Support initiatives relating to:

Microsoft Windows 11 endpoint environments
Microsoft 365 administration and apps
Mimecast web filtering and email security
Network maintenance and troubleshooting
Vulnerability scanning and patching using Qualys
Hardware configuration to organisational standards

Skills, Knowledge & Expertise

Essential

Solid experience in a 2nd Line role within a multisite or professional services environment.
Strong troubleshooting capability across Windows, Microsoft 365, networking, and core infrastructure.
Good understanding of identity and access management and Windows Server fundamentals.
Confident working independently on complex tasks with clear communication and accountability.
Ability to balance reactive support with operational technical responsibilities.

Desirable / Beneficial

Networking knowledge (firewalls, switching, VLANs, routing basics).
PowerShell scripting or automation experience.
Exposure to Azure administration, conditional access, security policies.
Experience supporting server or cloud operational tasks.
Understanding of backup, storage, and monitoring practices.

Belong@ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Department

Operations - IT

Employment Type

Permanent

Location

Stoke-on-Trent

Workplace type

Onsite

Apply Now

Refine Your Search

principal software engineer, cloud jobs in stoke on trent, eng

IT Technician

DevOps Engineer

Cloud Security Engineer

VodafoneThree - Head of Product, Cloud & Security Portfolio

Infrastructure & Hardware Engineer - On Site

Lead Data Engineer

Senior Scala Engineer

Technical Platform Manager

AI Engineer

AI Software Engineer

UI/UX Designer

Service Desk Team Leader

Senior Scientist / Lead Scientist (Computational Chemistry)

Structural Design Engineer

Oracle Site Reliability Engineer

Senior Data Modeller

Curriculum Manager - Infrastructure

Head of Marketing

Lead Java Developer

Principal Civil Engineer

I want to receive the latest job alerts for principal software engineer, cloud in stoke on trent, eng

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