Guest service agent Work, Jobs in Islington (with Salaries)

Guest Services Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Front Office Agent
Sircle Collection —London
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Customer service
- English
- Hotel
- Employee discount
11d
Receptionist/Front Desk Agent
Pan Pacific London —London
- Full-time
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
3d
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- Customer service
- English
- Referral programme
Quick apply
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Night Butler Services Agent (PBX/Switchboard), Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Sales Executive - Harlequins RFC
Levy —Twickenham
- £34,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Assistant Guest Relations Manager
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
Quick apply
4d
Assistant Front Office Manager – The Level
The Level —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Referral programme
Quick apply
2d
Events Executive
RAFFLES —London
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Executive Assistant
StepStone Group —London
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Divisional HR Manager
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Management
- Hotel
- Employee assistance programme
Senior Backend Engineer, Guest Portal - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- APIs
- IT
- Annual leave
Quick apply
Director, Business & Legal Affairs - UTAS UK
NBCUniversal —London
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Guest Service Agent
Moxy - Reception —London
- £26,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
13d
Guest Service Agent
The Bloomsbury —London
- £27,500 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d

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Guest Services Agent

Royal Lancaster London -
London

Quick apply

Job details

Full-time
£26,685.73 - £30,000.00 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Referral programme

Full job description

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Guest Service Agent at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Guest Service Agent are:

Annual earnings up to £30,000.00 (£26,685.73 base salary + non-contractual tronc)

Pension scheme with company contributions

50% discount in all our restaurants and Spa’s across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Guest Service Agent, to join our Front of House Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Guest Service Agent, your main duties and expectations for the role will include:

Deliver a warm, personalized, and professional welcome to all guests, utilizing their names and information provided through the property management system to enhance their experience.

Uphold and maintain the prestigious 5-star standards of the hotel, adhering to the AA (Automobile Association) and LQA (Leading Quality Assurance) standards to ensure a consistent and superior guest experience.

Operate and navigate various hotel management and booking systems efficiently.

Maximize revenue opportunities by skilfully promoting room upgrades and enrolling guests in the hotel’s exclusive membership programs, striving to meet and exceed departmental targets.

Maintain up-to-date knowledge of all VIP guests, special care guests, and long-stay residents arriving, staying, or departing on any given day.

You will be required to work 40 hours per week, on a shift rota.

We are …

Best Employer for 2021 at Springboard’s Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers’ Charter Approved

Preferred Hotels & Resorts member

Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Guest Service Agent role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK

INDFOH

Quick apply

Refine Your Search

guest service agent jobs in islington

Guest Services Agent

Front Office Agent

Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House

Receptionist/Front Desk Agent

Reservation Agent

Reservations Agent

Night Butler Services Agent (PBX/Switchboard), Pre-Opening - The St. Regis London

Sales Executive - Harlequins RFC

Assistant Guest Relations Manager

Reservations Agent

Assistant Front Office Manager – The Level

Events Executive

Executive Assistant

Divisional HR Manager

Senior Backend Engineer, Guest Portal - 100% Remote - EMEA

Director, Business & Legal Affairs - UTAS UK

Guest Service Agent

Night Concierge

Customer Relations Agent

Guest Service Agent

I want to receive the latest job alerts for guest service agent in islington

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