Technical support Work, Jobs in Chepstow, Mon (with Salaries)

Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Critical Environment Technical Trainer
Microsoft —Newport
- £42,000 - £71,900 a year
- Full-time
- Azure
- Microsoft Office
- Project management
- Work from home
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
11d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Technical Support Consultant - Payroll/Pension
Lumera —Bristol
- Hybrid work
- Microsoft Office
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
IT Operations Specialist
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
12d
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Windows
- Microsoft Office
- Travel
4d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
5d
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
6d
Agentic Platform Architect / Systems Administrator
BGBx —Bristol
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply

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Technical Support Consultant

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

English
Technical support
Human resources
Payroll
HRIS
Customer support

Full job description

About the role

About the role

As a Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience.

This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert our customers and colleagues turn to when something isn’t working in our HR information systems – investigating, diagnosing and resolving issues across the product suite.

You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues end to end and taking real pride in how quickly and clearly customers get the answers they need. Responsiveness and resolution times matter here – and so does looking after the people behind every ticket.

You’ll collaborate closely with Product, Development and Infrastructure teams, while building deep product expertise and supporting customers and colleagues with best‑practice guidance.

Why apply

Team: Be part of a collaborative, customer focused team where you can make a real impact
Growth: Build valuable experience in a growing HR tech space with exposure to modern platforms
Impact: Gain variety and development opportunities across support, projects and technical delivery

What you’ll be doing

• Investigating and resolving technical issues across our HRIS platform, within agreed SLAs.

Owning cases from first contact to resolution, keeping customers updated every step of the way.
Working shoulder to shoulder with your pod – Customer Support and Service Delivery – to deliver a seamless experience.
Digging into root causes and feeding back so the same issues don’t come round again.
Partnering with Product Development and IT Infrastructure on the trickier, more complex problems.
Sharing your knowledge – coaching colleagues and customers, and championing improvements that make life easier for everyone.

Skills & experience

What you’ll bring

A solid background in HRIS technical support, supporting external customers or partners.
A track record of working to SLAs with a genuine focus on responsiveness and resolution.
Sharp diagnostic and problem-solving instincts – you enjoy untangling complex issues.
The knack for turning technical detail into clear, plain-English answers.
Confident communication and the ability to build trust with customers and colleagues alike.
A collaborative, team-first attitude.

Payroll knowledge? A real plus – but not essential. If you’ve got the technical support skills and the right attitude, we’ll support you to learn the rest.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support jobs in chepstow, mon

Technical Support Consultant

Customer Support Advisor

Product Technical Support Engineer - TMS

Critical Environment Technical Trainer

1st Line Technical Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Customer Service Advisor

Senior Service Desk Analyst

Technical Support Consultant - Payroll/Pension

Lead Service Desk Analyst

IT Operations Specialist

Senior Group IT Business Support Partner

Software Support Agent - Payroll

IT Support Analyst

2nd Line IT Support Technician

Helpdesk Technician 1st/2nd Line

IT Service Desk Technician

Senior Service Desk Analyst

Infrastructure Support Engineer

Agentic Platform Architect / Systems Administrator

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