Implementation specialist Work, Jobs in Newbold, Dby (with Salaries)

Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
1d
ER Advisor
Ward Recycling —Ilkeston
- From £35,000 a year
- Full-time
- Continuous improvement
- Travel
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- Hybrid work
- ERP systems
- Conflict management
- Organisational skills
Quick apply
9d
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Integration Specialist
Gallagher —Meadows
- £85,500 - £166,500 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Flexible schedule
Triage Case Officer
Social Work England —Sheffield
- £34,085 - £36,520 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
Communications Campaign Officer
Home Office —Sheffield
- £41,750 - £48,250 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Annual leave
2d
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Business development
- Analysis skills
Sales Trainee
Convex Services —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- Data entry
- Free parking
- Paid training
Quick apply
1d
Benefits and Reward Specialist
E.ON UK Ltd —Nottingham
- £52,620 - £66,907 a year
- Full-time
- Hybrid work
- Contracts
- Budgeting
- Marketing
Research Funding Development Manager (Cancer Research)
University of Sheffield —Sheffield
- £38,784 - £47,389 a year
- Full-time
- Hybrid work
- University
- No degree
- School
- Annual leave
- Employee discount
1d
IT Field Engineer
SBK Computers Ltd —Chesterfield
- From £28,730 a year
- Weekend availability
- Azure
- Maintenance
- Travel
- Free parking
- Sick pay
Quick apply
Research Funding Development Manager
University of Sheffield —Sheffield
- £38,784 - £51,753 a year
- Full-time
- Hybrid work
- No degree
- School
- Annual leave
- Employee discount
10d
Digital Information Manager
Equans —Wath upon Dearne
- Full-time
- Organisational skills
- Contracts
- Training & development
- Annual leave
- Employee assistance programme
Strategic Buyer - Projects
Rehlko —Heanor
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee assistance programme
3d
Head of Service (Nottingham City Services)
Juno Women's Aid —Nottingham
- £39,755 a year
- Full-time
- Public speaking
- Organisational skills
17h
ServiceNow Pre-Sales & Assurance Consultant
Methods Business and Digital Technology —Sheffield
- Full-time
- Hybrid work
- Business development
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Management
- Business development
- No degree
Quick apply
IT, Data & AI Manager
Bluebell Wood Children's Hospice —Sheffield
- £39,240 a year
- Full-time
- Analysis skills
- Hospice
- In-person
- Free parking
- Store discount
Quick apply
4d
Project Engineer
Icomera AB —Derby
- Full-time
- Engineering
- Master's degree
- Business development
- Annual leave
- Employee assistance programme

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Timetable Support Specialist

Tes Global -
Sheffield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
1 day ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Computer literacy
Microsoft Office Suite
Analysis skills
Collaboration with schools and educational staff
Bachelor's degree
Technical writing
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Application support
Root cause analysis
Communication skills
Time management

Full job description

(Internal Job Title: Complex Product Support Associate - Timetabling)
Location: Sheffield (Hybrid, 3 days a week in office, 2 days from home)
Salary: up to £35,000 base salary
About the Role
At Tes, we're passionate about helping schools operate more efficiently through innovative technology.
Our timetabling software provides powerful solutions for schools, helping them tackle even the most complex scheduling challenges while supporting priorities such as teacher wellbeing, curriculum delivery and resource optimisation.
We're looking for a Timetable Support Specialist to join our Customer Success team. Internally, this role is known as a Complex Product Support Associate (Timetabling).
You'll become a trusted subject matter expert for our timetabling software, working closely with schools to support implementation, configuration, troubleshooting and ongoing optimisation. You'll help customers maximise the value of the platform while providing specialist guidance on complex timetabling and data management challenges.
This role would suit someone with experience of whole-school timetabling, school data management, MIS systems or education software support who enjoys solving problems and working directly with customers.
What You'll Be Doing
As our timetabling specialist, you'll provide expert support across the entire customer journey, from onboarding through to ongoing customer success and retention.

You'll:

Deliver specialist support for complex product, configuration and usage issues.
Work directly with schools to resolve challenging timetabling queries and achieve successful outcomes.
Support customers during implementation, onboarding and ongoing use of the platform.
Provide expert guidance on best practice, configuration options, product capabilities and system limitations.
Conduct technical investigations into complex issues, identifying root causes and recommending solutions or workarounds.
Analyse customer requirements and support schools through timetable changes, reconfigurations and complex scheduling scenarios.
Collaborate closely with Customer Success, Product and Technical teams to resolve customer challenges.
Act as a subject matter expert, supporting colleagues with specialist product knowledge.
Identify recurring customer issues and provide feedback to Product teams to help shape future improvements.
Create and contribute to knowledge articles, guidance materials and best practice documentation.
Support customer retention by helping schools realise maximum value from the software.
Proactively identify opportunities for customers to improve their use of the platform and strengthen adoption.

What We're Looking For
Essential Experience

Minimum two years' experience of whole-school timetabling and/or school data management.
Experience working in a school, education technology provider, local authority or related education environment.
Knowledge of school MIS systems.
Experience supporting users with software, systems or technical queries.
Strong analytical and problem-solving skills with the ability to investigate complex issues.
Confidence working directly with customers and explaining technical concepts in a clear and accessible way.
Experience using spreadsheet and database software.
High level of ICT literacy, including a strong working knowledge of Microsoft Office applications.

Skills & Competencies
Problem Solving & Technical Troubleshooting

Ability to investigate complex customer challenges and identify practical solutions.
Strong attention to detail and a logical, analytical approach.
Comfortable working through complex scenarios and edge cases.

Customer-Focused Communication

Excellent verbal and written communication skills.
Able to remain calm and professional when dealing with high-priority customer issues.
Builds credibility and trust through expertise and responsiveness.

Product Expertise & Continuous Improvement

Keen interest in becoming a recognised specialist in timetabling and education technology.
Able to identify trends, recurring issues and opportunities for improvement.
Contributes ideas and insights to enhance products, processes and customer experience.

Collaboration & Teamwork

Works effectively across Customer Success, Product and Technical teams.
Enjoys sharing knowledge and supporting colleagues.
A team player with energy, commitment, enthusiasm and resilience.

Organisation & Adaptability

Strong prioritisation and time management skills.
Able to manage competing priorities and changing customer needs.
Flexible and adaptable in a fast-paced environment.

Qualifications

Undergraduate degree or significant relevant experience in a similar role.

Why Join Tes?
You'll join a team passionate about helping schools make better decisions through technology. You'll have the opportunity to work with a market-leading timetabling solution, collaborate with education professionals across the sector and develop deep expertise in an area that makes a genuine difference to schools.
If you're experienced in school timetabling, MIS administration, data management or education software support and enjoy solving complex challenges, we'd love to hear from you.

Quick apply

Refine Your Search

implementation specialist jobs in newbold, dby

Timetable Support Specialist

ER Advisor

Implementation Consultant

Senior ERP Support Analyst

Integration Specialist

Triage Case Officer

Communications Campaign Officer

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Sales Trainee

Benefits and Reward Specialist

Research Funding Development Manager (Cancer Research)

IT Field Engineer

Research Funding Development Manager

Digital Information Manager

Strategic Buyer - Projects

Head of Service (Nottingham City Services)

ServiceNow Pre-Sales & Assurance Consultant

Associate Director - FM Operational Readiness

IT, Data & AI Manager

Project Engineer

I want to receive the latest job alerts for implementation specialist in newbold, dby

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