Customer service manager Work, Jobs in Bursledon, Ham (with Salaries)

Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Sales
- Business development
- In-person
- Annual leave
- Referral programme
Quick apply
Project Manager
Southampton City Council —Southampton
- £52,413 - £58,865 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
6d
Customer Service - Property Manager
Connells Group —Southampton
- Full-time
- Contracts
- Communication skills
Quick apply
5d
Office Manager/Senior Facilities Officer
BMT —Fareham
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
Quick apply
Assistant Project Manager
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
6d
People Advisory Team Lead
Starling —Southampton
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
Quick apply
13d
Sales Manager
Furniture Village —Southampton
- £57,500 - £69,000 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
13d
Customer Experience Training and Quality Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Project management
Quick apply
Express Site Manager
ASDA —Southampton
- Full-time
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
3d
Counter Manager - Hedge End
Benefit Cosmetics UK —Southampton
- Part-time
- Customer service
- Retail management
- Annual leave
- Referral programme
6d
Assistant Manager, Hospitality - Eastleigh
Lilac Street Limited —Eastleigh
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Supervising experience
- Employee discount
Quick apply
6d
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Customer service
- Continuous improvement
- Leadership
Multi Hotel Front Office Manager
AccorHotel —Southampton
- £30,000 - £33,000 a year
- Full-time
- Hotel
- Driving
- Front desk
Quick apply
Trainee Shop Manager
Farmfoods —Horndean
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Area Sales Manager
LKQ Corporation —Southampton
- Weekend availability
- Continuous improvement
- Training & development
- Negotiation
- Annual leave
- Employee assistance programme
Branch General Manager
DFS —Salisbury
- £34,432 - £44,500 a year
- Retail management
- Communication skills
- Paid training
- Employee discount
Quick apply
Deputy Manager
Home Bargains —Waterlooville
- £34,551 a year
- Customer service
- Training & development
- Leadership
- Store discount
- Annual leave
Quick apply
11d
Customer and Stakeholder Engagement Lead
flow management solutions ltd —Fullerton
- £25,000 - £35,000 a year
- Overtime
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Deputy General Manager
Nuffield Health —Portsmouth
- Full-time
- Customer service
- Employee discount
- Gym membership
6d
Sales Manager (Senior Private Care Consultant)
Access Care Management Limited —Stockbridge
- £32,000 - £36,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
4d

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Senior Business Development Manager

Visitor Chat Limited -
Portsmouth

Quick apply

Job details

Permanent | Full-time
£52,000 - £80,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Referral programme
Car scheme
Sick pay
On-site parking

Qualifications

Sales
Business development
Sales pipeline
SaaS
Negotiation

Full job description

Visitor Chat is one of the UK's leading providers of customer engagement solutions, helping businesses generate more leads, increase conversions and deliver exceptional customer experiences through our unique blend of Human and AI-powered technology.

As we continue our expansion across the UK, Europe and North America, we're looking for an experienced Senior Business Development Manager with a proven background in SaaS and technology sales to lead our Business Development team and drive the next phase of our growth.

This is not a traditional sales management role. We're seeking a commercially astute leader who has successfully sold complex software or technology solutions, built strategic partnerships and consistently delivered significant revenue growth in a high-performance environment.

The Opportunity

As Senior Business Development Manager, you will be responsible for shaping and delivering our business development strategy, identifying new market opportunities and leading a high-performing sales team.

You will have a proven ability to win and develop high-value accounts, manage complex sales cycles and engage with senior decision-makers to deliver long-term commercial success.

What You'll Be Doing

Develop and execute Visitor Chat's business development strategy to achieve ambitious growth targets.
Identify, qualify and secure new business opportunities across the UK and international markets.
Manage complex B2B sales cycles, from prospecting and discovery through to negotiation, contract completion and client handover.
Build and maintain long-term relationships with senior stakeholders, dealer groups, OEMs and strategic partners.
Lead, coach and develop the Business Development team, creating a high-performance, consultative sales culture.
Deliver compelling commercial proposals and negotiate agreements that maximise long-term value.
Identify new markets, partnerships and revenue opportunities to support continued business growth.
Maintain accurate sales forecasts, pipeline reporting and CRM records.
Collaborate with Marketing, Operations and Product teams to deliver an exceptional customer journey.
Represent Visitor Chat at client meetings, networking events and industry exhibitions across the UK and internationally.

About You

Essential Experience

Minimum 5-7 years' experience in SaaS, technology solutions or managed services business development.
Proven track record of exceeding new business and revenue targets in a B2B environment.
Experience managing the full sales cycle and closing high-value opportunities.
Significant experience managing complex, consultative sales cycles and closing high-value opportunities.
Strong commercial awareness with excellent negotiation skills.
Demonstrable experience developing and executing successful business development strategies.
Experience leading, coaching and developing successful sales or business development teams.
Ability to build relationships with senior stakeholders, directors and C-suite decision-makers.
Strong commercial awareness, negotiation and influencing skills.
Excellent pipeline management, forecasting and CRM discipline.
Highly motivated, resilient and driven by achieving exceptional results.

Highly Desirable

Experience selling customer engagement platforms, contact centre solutions, AI-powered technology or software subscriptions.
Experience working within a high-growth SaaS business.
Background in automotive, retail automotive or customer experience technology sectors.
Experience managing enterprise accounts and strategic partnerships.
Experience supporting international business growth.

What Success Looks Like

In your first 12 months, you will:

Deliver measurable new business growth and exceed revenue targets.
Strengthen and develop the Business Development team.
Build a robust pipeline of strategic opportunities across the UK and international markets.
Help shape the commercial direction and future growth of Visitor Chat.

Why Join Visitor Chat?

This is an opportunity to join an ambitious, fast-growing technology company where your ideas are valued, your success is rewarded and your contribution will directly influence the future growth of the business.

If you have a strong track record in SaaS business development, thrive in a high-growth environment and are looking for a role where you can make a genuine impact, we'd love to hear from you.

What We Offer -

Competitive salary of £52,000–£60,000.
Uncapped commission structure with realistic OTE of £80,000+.
Quarterly bonus scheme.
25 days' annual leave plus bank holidays (33 days total).
Company sick pay following successful completion of probation.
Private healthcare.
£500 employee referral bonus.
Quarterly team events and annual Christmas party.
Discounted gym membership.
Electric vehicle salary sacrifice scheme.
Cycle to Work scheme.

Apply today and become part of the Visitor Chat journey.

Pay: £52,000.00-£80,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in bursledon, ham

Senior Business Development Manager

Project Manager

Customer Service - Property Manager

Office Manager/Senior Facilities Officer

Assistant Project Manager

People Advisory Team Lead

Sales Manager

Customer Experience Training and Quality Manager

Express Site Manager

Counter Manager - Hedge End

Assistant Manager, Hospitality - Eastleigh

Contact Centre Director

Multi Hotel Front Office Manager

Trainee Shop Manager

Area Sales Manager

Branch General Manager

Deputy Manager

Customer and Stakeholder Engagement Lead

Deputy General Manager

Sales Manager (Senior Private Care Consultant)

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