Guest service agent Work, Jobs in Croydon, Gtl (with Salaries)

Casual Guest Service Agent
Royal Lancaster London —London
- Up to £12.83 an hour
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d
Reservations Agent
The Evolv Collection Reservations —London
- Full-time
- Hospitality
- English
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Epsom —Epsom
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
F&B Reservations Agent
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Reservations Specialist
Edwardian Hotels London —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Referral programme
Quick apply
Restaurant Reservations Agent
Hilton —London
- Full-time
- Computer literacy
- Hotel
- Computer skills
Welcome Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Sales & Reservations Supervisor
Vertiq Hospitality Partners —London
- £31,000 a year
- Hotel
- Communication skills
- Hotel experience
- Employee discount
5d
Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
14d
Property Paralegal Document Controller
Boxpark - Head Office —Shoreditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Bar
- Organisational skills
Quick apply
8d
Front of House Manager - London Marriott Hotel County Hall
Marriott International, Inc —London
- £43,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee discount
- Referral programme
9d
Sales and Marketing - Charter Sales Executive
Hornblower —London
- £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Research
- Databases
Quick apply
Executive Assistant
General Atlantic Service Company, L.P —London
- Microsoft Outlook
- Administrative experience
- Bachelor's degree
Guest Service for MSC Cruises with Mandarin or Korean or Japanese language
V.Group —London
- Customer service
- English
- Conflict management
Quick apply
IT Field Support
Montcalm Collection —London
- Weekend availability
- Hotel
- Analysis skills
- Travel
Quick apply
Revenue Manager (0.6 FTE)
Argyl Group Limited —London
- £40,000 a year
- Part-time
- Hybrid work
- Annual leave
Quick apply
Event Sales Executive (Maternity Cover) - FTC
Ascot Racecourse Ltd —Ascot
- Temporary
- CRM software
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
2027 Business Placement - Hilton Global Distribution
Hilton —Watford
- £27,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
4d
Senior Sales Manager
Jikoni —London
- Full-time
- Hospitality
- Business development
- Leadership
- Employee discount
Quick apply
Divisional HR Manager
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Hotel
- Continuous improvement
- Employee assistance programme

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Casual Guest Service Agent

Royal Lancaster London -
London

Quick apply

Job details

Up to £12.83 an hour
3 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Referral programme

Qualifications

Guest relations

Full job description

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Guest Service Agent at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Casual Guest Service Agent are:

Pension scheme with company contributions

50% discount in all our restaurants and Spa’s across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Casual Guest Service Agent, to join our Front of House Department on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Casual Guest Service Agent, your main duties and expectations for the role will include:

Deliver a warm, personalized, and professional welcome to all guests, utilizing their names and information provided through the property management system to enhance their experience.

Uphold and maintain the prestigious 5-star standards of the hotel, adhering to the AA (Automobile Association) and LQA (Leading Quality Assurance) standards to ensure a consistent and superior guest experience.

Operate and navigate various hotel management and booking systems efficiently.

Maximize revenue opportunities by skilfully promoting room upgrades and enrolling guests in the hotel’s exclusive membership programs, striving to meet and exceed departmental targets.

Maintain up-to-date knowledge of all VIP guests, special care guests, and long-stay residents arriving, staying, or departing on any given day.

We are …

Best Employer for 2021 at Springboard’s Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers’ Charter Approved

Preferred Hotels & Resorts member

Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this Casual Guest Service Agent role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK

INDFOH

Quick apply

Refine Your Search

guest service agent jobs in croydon, gtl

Casual Guest Service Agent

Reservations Agent

Guest Service Manager

F&B Reservations Agent

Reservations Specialist

Restaurant Reservations Agent

Welcome Agent

Sales & Reservations Supervisor

Front Office Supervisor

Property Paralegal Document Controller

Front of House Manager - London Marriott Hotel County Hall

Sales and Marketing - Charter Sales Executive

Executive Assistant

Guest Service for MSC Cruises with Mandarin or Korean or Japanese language

IT Field Support

Revenue Manager (0.6 FTE)

Event Sales Executive (Maternity Cover) - FTC

2027 Business Placement - Hilton Global Distribution

Senior Sales Manager

Divisional HR Manager

I want to receive the latest job alerts for guest service agent in croydon, gtl

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