Information security Work, Jobs in Bedwas, Cay (with Salaries)

IT Support and Systems Assistant
Cerebra —Cardiff
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
11d
CARDIFF - Event Security Officers (SIAs)
Sword Security —Cardiff
- £15 an hour
- Communication skills
- Annual leave
Quick apply
5h
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
Full Stack PHP Developer – Mid-level
LexisNexis Risk Solutions —Cardiff
- Full-time
- AWS
- Software development
- Agile
Senior Data Architect
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
6d
Senior Data Engineer - (GCP)
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- Presentation skills
- Python
4d
Senior DevTest Engineer Biometrics
ASSA ABLOY —Cardiff
- Azure
- Engineering
- AWS
- Annual leave
4d
Product Engineer
The AA —Cardiff
- Full-time
- Hybrid work
- SQL
- AWS
- JavaScript
- Annual leave
- Employee assistance programme
10d
Document Controller
Tilbury Douglas —Clevedon
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
14d
Document Controller (13527)
Tilbury Douglas —Clevedon
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
14d
Programme Manager
IndigoTG —Magor
- Hybrid work
- Microsoft Office
- Business development
- Leadership
13d
Programme Manager
Indigo Telecom Group —Magor
- Hybrid work
- Microsoft Office
- Business development
- Leadership
13d
Senior Software Engineer (C#, .Net, C++)
KLA —Newport
- Full-time
- Master's degree
- C++
- Bachelor's degree
Security Officer
Securitas UK —Cardiff
- £12.71 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
Security Officer
Mitie —Cardiff
- £13.96 an hour
- Full-time
- Communication skills
- Employee discount
5d
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
Security Officer
ASEL —Cardiff
- £13.01 an hour
- Part-time
- School
- Employee assistance programme
Information Security Engineer - Vulnerability Management
Starling —Cardiff
- Full-time
- Hybrid work
- Management
- Java
- SQL
- Annual leave
- Employee discount
Quick apply
10d
Core Security Officer
Securitas UK —Glascoed
- £14.51 an hour
- Overtime
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d

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information security jobs near bedwas, cay

IT Support and Systems Assistant

Cerebra -
Cardiff

Quick apply

Job details

Full-time | Fixed term contract
£24,000 a year
11 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Active Directory

Full job description

IT Support and Systems Assistant (FTC)

Fixed-term contract - 12 month fixed term

Home-based / hybrid, with travel to Head Office in Carmarthen as required. Candidates should be within approximately two hours’ travel of Carmarthen35 hours per week (09.00 - 17.00 Monday to Friday)

£24,000 per annum

29 days annual leave days annual leave (plus Bank Holidays)

Pension - matched company contribution up to 6%

Company sick pay

Purpose of the Role

To support the day-to-day delivery of IT services by providing first-line technical support, helpdesk triage, equipment setup, and routine systems administration tasks. The IT Support & Systems Assistant will work primarily within the support function of the IT department, while also being linked in with the IT Systems Administrator and the Senior IT Manager to assist with user administration, documentation, monitoring, and small systems improvement tasks. This role is intended to provide friendly and reliable support to staff, while developing the technical capability needed to contribute to the organisation’s wider IT systems and infrastructure.

Key Areas of Responsibility

1. IT Support & Helpdesk Management

Triage helpdesk tickets and respond to first-line support requests in a timely and helpful manner.
Resolve straightforward issues such as password resets, printer problems, device setup, Microsoft 365 queries, and basic connectivity issues.
Escalate more complex incidents or recurring problems to the IT Systems Administrator or Senior IT Manager with clear notes and supporting information.
Maintain accurate ticket records, actions taken, and user communications.

2. User Account & Access Administration

Assist with user onboarding, leavers, and changes under agreed processes.
Support basic administration of Microsoft 365, Active Directory / Entra ID, groups, shared mailboxes, and access permissions under supervision.
Help maintain user account documentation, access records, and standard checklists.
Identify and report any account, access, or security concerns promptly.

3. Hardware & Software Provisioning

Prepare, configure, label, and dispatch laptops, peripherals, mobile devices, and other IT equipment.
Install standard software packages, updates, and configuration profiles as instructed.
Support the maintenance of hardware inventories, asset records, and equipment lifecycle information.
Assist with remote setup and troubleshooting for staff working away from Head Office.

4. Operational & Systems Support

Assist the IT Systems Administrator with routine checks, monitoring alerts, backup checks, patching preparation, and basic systems maintenance tasks.
Support IT projects, system migrations, equipment rollouts, and process improvements as directed.
Help maintain clear technical documentation, user guides, and internal procedures.
Provide on-site support at Head Office when required, including desk moves, meeting room equipment, equipment setup, and general operational IT tasks.

5. Communication & Escalation

Maintain clear, friendly, and professional communication with staff, including non-technical users.
Keep users updated on progress, next steps, and expected timescales for support requests.
Escalate incidents, risks, and recurring issues promptly to the appropriate member of the IT team.
Follow provided procedures and contribute suggestions for improving support processes.

6. General Duties

Work closely with the Senior IT Manager and IT Systems Administrator, taking direction and completing assigned tasks.
Respect confidentiality, data protection requirements, and organisational IT policies at all times.
Provide first aid if qualified or be willing to undertake training if required.
Undertake any other duties as reasonably required within the scope of the role.

Please view our website for full person specification.

Closing date: 26th July 2026 at 11.59pm

First stage interview (virtual) - w/c 27th July 2026

Second stage interview (virtual) - w/c 3rd August 2026

Pay: £24,000.00 per year

Benefits:

Company pension
Sick pay

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

information security jobs in bedwas, cay

IT Support and Systems Assistant

CARDIFF - Event Security Officers (SIAs)

ICT Enterprise Specialist

Full Stack PHP Developer – Mid-level

Senior Data Architect

Senior Data Engineer - (GCP)

Senior DevTest Engineer Biometrics

Product Engineer

Document Controller

Document Controller (13527)

Programme Manager

Programme Manager

Senior Software Engineer (C#, .Net, C++)

Security Officer

Security Officer

Data Center Critical Environment Technician Manager

In-Service Support Co-Ordinator

Security Officer

Information Security Engineer - Vulnerability Management

Core Security Officer

I want to receive the latest job alerts for information security in bedwas, cay

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