Change analyst Work, Jobs in Aston Clinton, Bkm (with Salaries)

Client Service Analyst I
FIS Global —Milton Keynes
- Full-time
- Presentation skills
- Travel
12d
Location Strategy Analyst
Costa Limited —Wooburn
- Full-time
- Hybrid work
- Employee discount
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- In-person
Quick apply
Dealer Payment Analyst
BYD Europe —Uxbridge
- Continuous improvement
- Data entry
- Organisational skills
- Annual leave
Principal Business Analyst
Kensington Mortgages —Marlow
- Monday to Friday
- Hybrid work
- Bachelor's degree
- Agile
- Leadership
10d
Internal Auditor and Risk Analyst
Soho House & Co. —Milton Keynes
- Analysis skills
- Travel
- Communication skills
- Employee discount
Quick apply
Senior Data Analyst
Ball Corporation —Luton
- English
- Continuous improvement
- Business
Quick apply
2d
Analyst (Remediation)
Centrica —Windsor
- Hybrid work
- Travel
- Scripting
11d
Counter Corruption Administration Specialist
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Data entry
- Annual leave
4d
Pricing Analyst - Consumer Tyres
Continental —Datchet
- Hybrid work
- Marketing
- Travel
- In-person
4d
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
11d
Principal Data Scientist - Water Sector
Stantec —High Wycombe
- Hybrid work
- Azure
- DevOps
- Mentoring
Reward Analyst - Pay
British Airways —London
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
12d
Senior Finance Analyst - Controls
Ocado Retail —Hatfield
- Full-time
- Hybrid work
3d
Business System Designer
Interpham Consulting —Luton
- Full-time
- Databases
- Life insurance
Safety Sector Senior Financial Analyst
Halma plc —Amersham
- Microsoft Powerpoint
- Bachelor's degree
- Travel
Quick apply
10d
Senior Developer (Python)
Allwyn UK —Watford
- Analysis skills
- Scripting
- Annual leave
- Employee assistance programme
Project Director - Controls Analytics
AECOM —St Albans
- Full-time
- Hybrid work
- Engineering
- Business development
- Leadership
HR Systems Analyst (6 Month FTC)
Senior plc Head Office —Rickmansworth
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Travel
- Work from home
- Employee assistance programme
Quick apply
13d
Geospatial & Data Analyst
Evenlode Landscape Recovery Limited —Oxford
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- AI
- Annual leave
- Flexitime
Quick apply
2d

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Client Service Analyst I

FIS Global -
Milton Keynes

Apply Now

Job details

Full-time
12 days ago

Qualifications

Technical troubleshooting
Stakeholder liaison
Business analysis
Process improvement
Change management
Presentation skills
Risk management
Project implementation
Customer support
Customer interaction
Business requirements

Full job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

About the role:

This is a Subject Matter Expert (SME) position responsible for delivery of new clients for Account Servicing (Front and Back Office Customer Services) related operations, supporting existing client Operations in troubleshooting activity and supporting TMS modernisation projects including automation. This will involve working with clients and other delivery teams on solution design and delivery.

About the team:

The Client Services team functions as an in-house Subject Matter Expert team covering all operational functions. The team is has over 75 years of TSYS experience within it and is responsible for delivery of new clients, supporting existing clients and operations with troubleshooting activity and best practice as well as modernisation projects including technology and user applications implementations.

What the candidate will be doing:

Be a knowledge expert and leader in the practical application of Customer Services in the Credit and/or Debit Card space whilst undertaking the following:

Assess the quality of existing TMS operational services and identify opportunities to enhance the TMS service offering. Build plans to deliver enhancements and manage their delivery.

Be able to understand the impact of any client requirements or changes to support the change teams in assessing change requests.

Support project delivery in terms of delivering agreed services set up requirements, to include; option selection support, defining business rules, process and procedure build, queue build, correspondence build/changes, defining operational MI requirements, supporting training and testing, acting as a work stream lead for interaction with client counterparts through project delivery and transition into BAU.

Be familiar with operational and MI requirements to facilitate client discussions around best practice and recommendations, understand MI reporting and impact to operations.

Communicate effectively and appropriately with both internal & external customers at all business levels.

Identify automation opportunities to support TMS modernisation.

Be able to logically identify gaps in available systems, identify the risks associated with these gaps and have the ability to work with TSYS and third party vendors in modernising process and system capability

What the candidate brings (Including any qualifications or minimum experience):

Analytical mindset and problem-solving skills

Financial awareness – an understanding of the key elements of delivering a profitable service.

Excellent attention to detail

Able to always show commitment and flexibility – the role can be based in the TMS Milton Keynes however based on business requirements and project support – be willing to travel to other centres to support project workload.

Minimum 12 months experience working within a customer service operation within the Financial Services enviroment

Ability to demonstrate solid TS2 consumer knowledge

Strong written and oral presentation skills

Proven experience working in client facing roles

Experience in identifying risks and supporting solutions to mitigate those risks

Experience of designing and writing Processes and Procedures for operations

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

change analyst jobs in aston clinton, bkm

Client Service Analyst I

Location Strategy Analyst

Freelance Associate Business Analyst Trainer - day rate

Dealer Payment Analyst

Principal Business Analyst

Internal Auditor and Risk Analyst

Senior Data Analyst

Analyst (Remediation)

Counter Corruption Administration Specialist

Pricing Analyst - Consumer Tyres

IT Support Analyst

Principal Data Scientist - Water Sector

Reward Analyst - Pay

Senior Finance Analyst - Controls

Business System Designer

Safety Sector Senior Financial Analyst

Senior Developer (Python)

Project Director - Controls Analytics

HR Systems Analyst (6 Month FTC)

Geospatial & Data Analyst

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