Technical support analyst Work, Jobs in Crouch End, Gtl (with Salaries)

Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Associate Product Support Analyst
Xelix —London
- £35,000 - £44,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
11d
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Product Support Analyst
Ravelin Technology —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- APIs
- Annual leave
- Flexible schedule
Quick apply
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Support Analyst
Polaris Software —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
- Annual leave
Quick apply
3d
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
6h
Service Support Analyst
Tokio Marine Kiln —London
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
13h
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
5d
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Office
Quick apply
IS Service Analyst
NSPCC —London
- £28,337 - £31,485 a year
- Customer service
- Organisational skills
- IT
8d
Senior Support Analyst
MRI Software —London
- Full-time
- Customer service
- SQL
- Communication skills
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
4d
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
10d

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technical support analyst jobs near crouch end, gtl

Infrastructure Support Analyst

Sopra Steria -
Hemel Hempstead

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Job details

Permanent
£45,000 - £65,000 a year

Benefits

Annual leave
Company pension

Qualifications

System administration
Management
DevOps
LAN
Analysis skills
ITIL
IT
Application support
Root cause analysis

Full job description

Are you looking to take the next step in your infrastructure career and play a key role in supporting secure, business‑critical services? You’ll be joining a tight‑knit team working within a highly focused environment, helping to keep core systems stable, resilient and continuously improving. This is an opportunity to work hands‑on with infrastructure, investigate complex issues, and contribute to improvements that meaningfully impact operational performance.

We work onsite in a secure environment in Portsmouth, supporting a programme with growing technical demands. You’ll be surrounded by colleagues who share knowledge, support each other, and take pride in delivering high‑quality work in a mission‑driven setting.

Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development.

You will be onsite full time in Hemel for 6 months, you will then transition to Hampshire area full time on site permanently.

What you’ll be doing:

Supporting and managing core IT infrastructure , including networks, servers, storage and operating systems.
Managing incidents, problems, requests and changes in a structured, ITIL‑aligned environment.
Investigating and resolving technical issues and contributing to root‑cause analysis.
Monitoring live services to ensure consistent performance against agreed service levels.
Contributing to infrastructure improvements, project activity, testing and release support.
Producing and maintaining clear technical documentation to support day‑to‑day operations.

What you’ll bring:

Experience in infrastructure support, system administration or a similar technical operations role.
Strong troubleshooting and analytical skills with the ability to resolve complex issues.
Awareness of ITIL‑based service management processes.
Experience supporting technology in structured, process‑driven environments.
Ability to work independently and collaboratively as part of a wider technical team.
Eligibility for SC and DV, and willingness to work onsite in a secure environment.

It would be great if you had:

Experience supporting applications or infrastructure using DevOps or scripted models.
Exposure to 24/7 operational support environments.
Strong experience in Infrastructure Management
Experience across one or more:
Networks (WAN/LAN)
Servers & Storage
Experience contributing to testing, system checks or release processes.
Familiarity with producing support documentation and operational guidance.
An interest in developing towards DV clearance.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full‑time, Permanent.

Location: Hemel full time for 6 months then transition Portsmouth Hampshire area full time onsite part of a 24/7 shift-based support team.

Security Clearance Level: Eligible for SC and DV.

Internal Recruiter: Soraya.

Salary: £45,000 – £65,000.

Benefits:25 days annual leave with the option to buy additional days, life assurance, pension.

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about the sector?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety‑ and security‑critical markets.

Apply Now

Refine Your Search

technical support analyst jobs in crouch end, gtl

Infrastructure Support Analyst

First Line Service Desk Analyst

Associate Product Support Analyst

Systems Support Analyst (CRM & Ticketing)

Product Support Analyst

Service Desk Analyst

Support Analyst

Senior IT Service Desk Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

Service Desk Analyst

Service Support Analyst

2nd Line Support Analyst

3rd Line Support Analyst

Service Desk Analyst - Apprentice

1st Line Support Analyst

Market Support Analyst

IS Service Analyst

Senior Support Analyst

Technical Support Analyst

Deskside Support Analyst

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