It analyst, information security Work, Jobs in Morley, Wyk (with Salaries)

Service Desk Analyst
Card Factory —Wakefield
- £29,000 - £31,000 a year
- POS
- Communication skills
2d
IT Service Manager
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
12d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Leeds
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Level 2 Helpdesk Engineer
Uptime Solutions —Town
- Full-time
- Azure
- Computer Science
- Bachelor's degree
ICT Support Officer - West Yorkshire Pension Fund
City of Bradford Metropolitan District Council —Bradford
- £26,403 - £33,699 a year
7d
IT & Compliance Manager – POF – Counter Terrorism Policing North East
Counter Terrorism Policing —Leeds
- £60,912 - £64,878 a year
- Full-time
1d
IT Applications Analyst
Rochdale Boroughwide Housing —Rochdale
- £37,658 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
Learning System Specialist
Yorkshire Water —Bradford
- £48,338 - £60,423 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Organisational skills
- Computer skills
- Annual leave
2d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
IT Solutions Architect
Genuit Group —Leeds
- Full-time
- Travel
- Communication skills
Microsoft 365 Specialist (Europe)
SARIA Ltd —Bentley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Solutions Designer
Leeds Trinity University —Leeds
- £47,389 - £56,535 a year
- Full-time
- University
- Agile
- Communication skills
Offensive Security Specialist
Entain —Leeds
- £70,000 - £87,700 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
3d
IT Internal Audit Manager
Yorkshire Building Society —Leeds
- Up to £70,000 a year
- Call to connect
- Hybrid work
- Mentoring
- Financial services
- Training & development
9d
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Cloud & Cyber Security Engineer - West Yorkshire Pension Fund
City of Bradford Metropolitan District Council —Bradford
- £51,356 - £54,495 a year
7d
Application Security Engineer
Rockstar Games —Leeds
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Manager of Infrastructure, Security and Network Technologies
Leeds Trinity University —Leeds
- £47,389 - £56,535 a year
- Full-time
- University
- Agile
- Leadership
6d
Multi-Site Security Officer
Anchor Group Services —Leeds
- Weekend availability
- Employee assistance programme
12d

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Service Desk Analyst

Card Factory -
Wakefield

Apply Now

Job details

Permanent
£29,000 - £31,000 a year
2 days ago

Qualifications

Stakeholder liaison
Incident queue management
IT service management
User account provisioning
Ticket management
ERP software
Case record updates
Microsoft Office Suite
User account management
Technical support incident logging
POS
Customer support
IT incident logging
Retail experience
Application support
Incident log maintenance
Communication skills

Full job description

About The Role

Are you passionate about tech and love helping people? Do you thrive in a fast‑paced environment where no two days are the same? If so, we’ve got an exciting opportunity for you to join our team as an IT Service Desk Analyst.

Based on site at our Support Centre in Wakefield, this isn’t just another IT role – it’s a chance to be part of a team that’s shaping the future of cardfactory. We’re on a transformation journey, and our IT Department is right at the heart of it. This is your chance to make a real impact, develop your skills, and be part of something big.

With great progression opportunities and the chance to get involved in a variety of technologies, you’ll be supported to grow throughout our new five‑year strategy.

This role also includes participation in an on‑call rota, providing out‑of‑hours support as required.

If you’re motivated, love working with people, and want to be part of a supportive team, we’d love to hear from you.

What you’ll be doing:
You’ll be the first point of contact for colleagues and suppliers whenever they need IT support, whether that’s over the phone, by email, or in person. Every query you receive will be logged accurately in our IT Service Management tool (Halo), so nothing gets missed.

Your role will involve supporting a wide range of technology, from end-user devices and printers to MS Office and core business applications like POS and ERP. You’ll work closely with other IT teams to make sure issues are resolved within agreed SLAs, and when something needs extra attention, you’ll escalate it to the right team or third-party partner.

Keeping users updated is key, so you’ll provide clear progress updates on their requests and incidents. You’ll also take ownership of each case from start to finish, ensuring every action is recorded and nothing falls through the cracks.

Beyond day-to-day fixes, you’ll look for patterns and trends, helping us prevent repeat issues and improve our service. You’ll manage user accounts and access, liaise with external support partners, and contribute to our knowledge base so the whole team benefits from shared expertise.

What we’re looking for:

Experience working on an IT Service Desk, ideally in a retail environment.
Strong technical knowledge across MS Office, POS systems, networking basics, and Active Directory.
A good understanding of ITIL best practices and how they apply day-to-day.
Excellent communication and problem-solving skills, with a positive, can-do attitude.
Flexibility to work outside core hours when needed.

Apply Now

Refine Your Search

it analyst, information security jobs in morley, wyk

Service Desk Analyst

IT Service Manager

IT Support Analyst -2nd Line

Service Desk Analyst - Shared Services

Level 2 Helpdesk Engineer

ICT Support Officer - West Yorkshire Pension Fund

IT & Compliance Manager – POF – Counter Terrorism Policing North East

IT Applications Analyst

Learning System Specialist

1st-2nd Line IT Support Engineer

IT Solutions Architect

Microsoft 365 Specialist (Europe)

Solutions Designer

Offensive Security Specialist

IT Internal Audit Manager

Network Operations Engineer

Cloud & Cyber Security Engineer - West Yorkshire Pension Fund

Application Security Engineer

Manager of Infrastructure, Security and Network Technologies

Multi-Site Security Officer

I want to receive the latest job alerts for it analyst, information security in morley, wyk

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