Technical support analyst Work, Jobs in Clapham, Gtl (with Salaries)

First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Product Support Analyst
Ravelin Technology —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- APIs
- Annual leave
- Flexible schedule
Quick apply
Associate Product Support Analyst
Xelix —London
- £35,000 - £44,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
11d
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
2h
Service Support Analyst
Tokio Marine Kiln —London
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
9h
Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
5d
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Office
Quick apply
IS Service Analyst
NSPCC —London
- £28,337 - £31,485 a year
- Customer service
- Organisational skills
- IT
7d
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
4d
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
10d
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Travel
- Organisational skills
- IT
Technical Analyst
Absorb —London
- Full-time
- Remote
- Communication skills
- Annual leave
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
12d
TechHub Support Analyst
Ofcom —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
7d

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First Line Service Desk Analyst

T-Tech -
London

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Annual leave

Qualifications

Microsoft Outlook
Customer service
Windows
Technical support
IT support
SharePoint
Leadership
Communication skills
Active Directory

Full job description

About the Role
We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in an IT support environment who is looking to build their career.

You will be the first point of contact for users, providing high-quality technical support while delivering an excellent customer experience.

Key Responsibilities

Provide 1st line technical support via phone, email, and remote tools
Troubleshoot and resolve issues across the Microsoft technology stack
Log, update, and manage tickets through the service desk system
Escalate complex issues to 2nd/3rd line teams where appropriate
Maintain clear communication with users throughout issue resolution
Deliver a consistently high level of customer service

Requirements

Minimum 6 months’ experience in a Service Desk / IT Support role

Working knowledge of the Microsoft stack, including:

Windows OS
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory

Strong customer service and communication skills

Ability to troubleshoot and prioritise workloads effectively

A proactive and positive team player

Recruitment Process

Telephone interview with the Recruitment Manager
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Benefits

23 days annual leave plus your birthday off
BUPA Cash Plan
50% flexible working
Work from home allowance
Two charity days per year
Professional training and funded courses
Three social events per year
A leadership role within a growing and innovative business
Opportunity to influence product, strategy, and delivery
A collaborative and high-performing team environment
Competitive salary and benefits package

Quick apply

Refine Your Search

technical support analyst jobs in clapham, gtl

First Line Service Desk Analyst

Product Support Analyst

Associate Product Support Analyst

Technology Support Analyst

Service Desk Analyst

Infrastructure Support Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

Senior IT Service Desk Analyst

Service Desk Analyst

Service Support Analyst

Service Desk Analyst - Apprentice

Market Support Analyst

IS Service Analyst

Technical Support Analyst

Systems Support Analyst

Deskside Support Analyst

Retail IT Analyst

Technical Analyst

Application Support Analyst

TechHub Support Analyst

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