Line technical support Work, Jobs in Poole, Eng (with Salaries)

IT Systems and End User Administrator (1 Year FTC)
IMI plc —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
Production Operative
Modulift UK Ltd —Poole
- £26,500.00 - £28,183.61 a year
- Overtime
- Heavy lifting
- Forklift
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
IT Second Line Technician
Protect Line LTD —Bournemouth
- Up to £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Employee discount
Quick apply
Technician Demonstrator (Photography)
Arts University Bournemouth —Poole
- £17,992 a year
- University
12d
E-commerce Systems Manager – Shopify & ERP Systems (in-house)
Body Jewellery Ltd —Poole
- From £55,000 a year
- Full-time
- ERP systems
- Analysis skills
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
6d
Second Line Helpdesk Technician
Coastland College —Weymouth
- £31,363 a year
- Full-time
- Customer service
- Computer networking
- In-person
- Free parking
- Annual leave
14d
Business Analyst (Weymouth or London based)
New Look —Weymouth
- Full-time
- Microsoft Word
- Bachelor's degree
- Agile
- Employee discount
Security & Systems Administrator
Draken —Bournemouth
- Continuous improvement
- Travel
- IT
9d
IT Systems and End User Administrator (1 Year FTC)
IMI Process Automation —Poole
- Organisational skills
- IT
- Communication skills
Quick apply
5d
US General Ledger & Reporting Accountant
Draken —Bournemouth
- Supervising experience
- Accounting
- Mentoring
Manufacturing Engineer
IMI Plc - Legacy Precision —Poole
- Full-time
- Engineering
- Microsoft Office
- Assembly
Manufacturing Engineer
IMI plc —Poole
- Full-time
- Engineering
- Microsoft Office
- Assembly
Junior Naval Architect - Structures
Sunseeker International Ltd —Poole
- £28,000 a year
- AutoCAD
- Microsoft Excel
- CAD
- Annual leave
- Employee assistance programme
EAM Transformation & Asset Management Lead
RNLI —Poole
- £50,544 - £59,464 a year
- Temporary
- Hybrid work
- Engineering
- ERP systems
- Leadership
- Annual leave
AI & Automation Developer
Draken —Bournemouth
- SQL
- Machine learning
- SharePoint
2d
Risk & Compliance Manager
Sunseeker International Ltd —Poole
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Applications Services Analyst - 4 month FTC (Weymouth)
New Look —Weymouth
- Full-time
- Microsoft Word
- Azure
- Oracle
- Employee discount
1d
Principal EW Systems Engineer (Technology)
Draken —Bournemouth
- Military
- Engineering
- Master's degree
9d
Repairs Supervisor
New Forest District Council —Lyndhurst
- £40,174 - £44,472 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
8d
Associate Director of Finance
University Hospitals Dorset NHS Foundation Trust —Poole
- £94,356 - £108,814 a year
- Full-time
11d

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line technical support jobs near poole, eng

IT Systems and End User Administrator (1 Year FTC)

IMI plc -
Poole

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Mobile device management
Organisational skills
SAN
IT
VMWare
Communication skills
vSphere
Active Directory

Full job description

Area

Work type

Full Time

Experience

Professionals

Sector

Process Automation

Work Environment

On-site

Reference

ICE-696137

Location

Poole, Dorset, United Kingdom

IMI plc
We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Role Overview
This role will support and manage in‑house IT systems including reviewing and administering the service desk, end‑user devices, and network services, ensuring high levels of availability, security, and effective operation of business‑critical applications, whilst being responsible for providing reliable end‑user support.

The job holder will ensure that IT services are delivered in compliance with organisational policies and procedures, industry best practice, and relevant regulatory requirements. The role will work collaboratively with internal IT colleagues and external suppliers to resolve issues, maintain service standards, and support continuous improvement of IT systems and end‑user experience.

Key Responsibilities
Duties will include but not be limited to:

Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving password and access problems, and ensuring timely ticket resolution.
Assist in maintaining network infrastructure by monitoring connectivity, performing routine checks on switches, routers, and wireless access points, and escalating complex issues as needed.
Support the installation, configuration, and maintenance of servers, end-user devices (desktops, laptops and mobile devices) and printers. Carry out routine system health checks and patch management under supervision.
Perform basic security tasks such as user account provisioning, monitoring for unauthorised access, supporting antivirus and endpoint protection updates, and assisting with regular audits of security policies.
Maintain accurate records of support activities, asset inventories, and changes to systems and security settings.
Work closely with senior IT staff and third-party suppliers to escalate issues, participate in team meetings, and contribute to continuous improvement initiatives.
Maintain file and user security, permissions and security/administration tools in line with IMI PLCs policies and ‘Cyber Essential Plus’ best practice.
Administer the IT infrastructure, including Microsoft Active Directory, VMware Environment and Microsoft 365.
Administer the back up system, ensuring appropriate business continuity and disaster recovery procedures and protocol.

Critical Competencies for Success

Excellent demonstrable knowledge of Windows 11, Windows Server (2019+), Microsoft Active Directory Domain Services, VMware vSphere, Microsoft 365, Cisco Network Switches and Wireless.
Strong understanding of networking and how local IT networks are set up.
Demonstrable experience deploying laptops/PCs with imaging tools and equipment to a standardised build.
Demonstrable ability to demonstrate a positive attitude and work calmly under pressure.
Demonstrable ability to form strong relationships with customers and colleagues and end-users to ensure that they are delighted with the service.
Flexibility with the ability to work to deadlines and the determination to see a job through to a satisfactory conclusion.
Articulate communication skills, both written and verbal.
Excellent organisational and planning skills, with practical knowledge of planning toolsets.
Demonstrable desire to succeed, with the ability to work as part of a team or independently.
High level of attention to detail.

Desirable Competencies for Success

Knowledge of Vulnerability and Patch Management Systems, Application deployments, Backup Solutions, Storage Area Network solutions, Endpoint Protection Systems and MDM Solutions
Experience of creating and maintaining IT documentation.
Knowledge of the Cyber Essentials Plus scheme, ISO27001, or UK MoD requirements.

IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds

Apply Now

Refine Your Search

line technical support jobs in poole, eng

IT Systems and End User Administrator (1 Year FTC)

Production Operative

IT Second Line Technician

Technician Demonstrator (Photography)

E-commerce Systems Manager – Shopify & ERP Systems (in-house)

Second Line Helpdesk Technician

Business Analyst (Weymouth or London based)

Security & Systems Administrator

IT Systems and End User Administrator (1 Year FTC)

US General Ledger & Reporting Accountant

Manufacturing Engineer

Manufacturing Engineer

Junior Naval Architect - Structures

EAM Transformation & Asset Management Lead

AI & Automation Developer

Risk & Compliance Manager

Applications Services Analyst - 4 month FTC (Weymouth)

Principal EW Systems Engineer (Technology)

Repairs Supervisor

Associate Director of Finance

I want to receive the latest job alerts for line technical support in poole, eng

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