Customer relations manager Work, Jobs in Tetbury, Gls (with Salaries)

HR/ER Advisor
Lodge Security Ltd —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Employee Relations Manager
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- No degree
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme
1d
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
Team Leader
HM Courts & Tribunal Service —Swindon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
People Partner
Superdry —Cheltenham
- Driving
- Human resources
- Communication skills
- Store discount
- Annual leave
Client Relations Manager
DAS UK Group —Bristol
- Conflict management
- Training & development
- Communication skills
Commercial Debt Strategic Advisor
Ecotricity —Stroud
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Operations Controller
Evri —Swindon
- £12.71 an hour
- Part-time
- Annual leave
Customer and Trading Manager - Online
Sainsbury's —Bristol
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Logistics Supervisor
Spirax Sarco —Cheltenham
- Data analysis skills
- Continuous improvement
- Conflict management
- Free parking
- Annual leave
9d
Operations Controller 40
Evri —Bristol
- £12.71 an hour
- Full-time
- Annual leave
Depot Operations Manager
Grundon —Cheltenham
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Corporate Procurement Manager
NAVANTIA UK —Bristol
- Full-time
- Spanish
- Management
- ERP systems
Quick apply
Store Manager - Convenience
Sainsbury's —Cheltenham
- From £33,450 a year
- Human resources
- Employee discount
Customer and Trading Manager - Nightshift
Sainsbury's —Bristol
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Project Manager Sequence Lead
Framatome —Bristol
- Full-time
- Management
- English
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
People Coordinator
Matter —Bristol
- £28,810 - £33,990 a year
- Hybrid work
- Writing skills
- Microsoft Office
- Continuous improvement
- Free parking
- Annual leave
Quick apply
10d
General Merchandise Manager
Sainsbury's —Bristol
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
HR Advisor-12-Month FTC
Moog Inc. —Tewkesbury
- Full-time
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
8d
Lot Manager Systems
Framatome —Bristol
- Full-time
- Engineering
- System design
- English
- Annual leave
- Employee assistance programme
Quick apply

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HR/ER Advisor

Lodge Security Ltd -
Cirencester

Quick apply

Job details

Full-time
£30,000 - £36,000 a year

Qualifications

Employee relations case handling
Transfer of Undertakings (Protection of Employment) Regulations 2006
Coaching
Employment law
Employee relations
Change management
Organisational skills
HRIS
Communication skills

Full job description

HR/ER Advisor

Location: Redditch
Salary: £30,000–£36,000 (DOE)
Reports to: HR Manager
Hours: 37.5 hours per week (minimum 3 days per week in the office)

About Lodge Security Group

Lodge Security Group is one of the UK's leading security service providers, delivering trusted security solutions across a wide range of sectors. Our success is built on our people, whose professionalism, expertise and commitment enable us to provide exceptional service to our clients every day.

We are committed to creating a culture where colleagues feel valued, supported and empowered to develop, perform and thrive. Guided by our values of being Grounded, United, Dynamic and Human, we strive to build an environment where people can do their best work and feel proud of the impact they make.

About the Role

We are looking for an experienced and pragmatic HR/ER Advisor to join our growing People Team. Reporting to the HR Manager, you will partner with managers across our operational and support functions, providing practical HR advice and employee relations support that helps drive performance, engagement and compliance.

This role is ideally suited to someone who enjoys employee relations, coaching managers and finding balanced, commercially focused solutions to people challenges. You will play a key role in ensuring people matters are handled fairly, consistently and in line with company policy, employment legislation and HR best practice.

Working closely with the HR Coordinators and wider HR Administration team, you will manage a varied employee relations caseload, support organisational change activity and contribute to the integration of recently acquired businesses. You will also help develop and improve HR processes, policies and documentation, ensuring our people practices remain effective, compliant and aligned with evolving employment legislation.

Key Responsibilities

· Manage employee relations cases from start to finish, including disciplinary, grievance, absence management, conduct and capability matters.

· Provide practical, commercially focused HR advice and guidance to managers, supporting positive employee and business outcomes.

· Coach managers through investigations, meetings, hearings and appeals, ensuring compliance with company policy and best practice.

· Draft and review employee relations documentation, including invitation letters, outcome letters and appeal correspondence.

· Attend meetings and hearings to provide procedural support and take notes where required.

· Maintain accurate employee relations records and documentation within HR systems.

· Work collaboratively with the HR Coordinators and HR Administration team to deliver an efficient, professional and customer-focused HR service.

· Support organisational change initiatives, including restructures, consultation processes and TUPE transfers.

· Assist with the integration of acquired businesses by helping align HR policies, procedures and people practices.

· Support the review and continuous improvement of HR policies, processes and documentation.

· Monitor changes in employment legislation and HR best practice, helping to implement updates that ensure ongoing compliance.

· Maintain GDPR and confidentiality standards at all times.

· Escalate complex or high-risk employee relations matters to the HR Manager where appropriate.

About You

· Previous experience in an HR Advisor or Employee Relations-focused role.

· Strong knowledge of UK employment law and HR best practice.

· Experience managing a broad range of employee relations cases.

· Confident coaching and influencing managers at all levels.

· Strong written and verbal communication skills.

· Excellent organisational skills and attention to detail.

· Ability to manage competing priorities in a fast-paced environment.

· Experience supporting organisational change, consultation processes, TUPE transfers or business integrations would be advantageous.

· Experience working within a multi-site, operational or service-led environment would be advantageous.

· CIPD qualified or working towards qualification is desirable.

Why Join Us?

This is an exciting opportunity to join Lodge Security Group during a period of growth and transformation. You'll play a key role in supporting managers across the business, strengthening employee relations practices, improving people processes and helping integrate newly acquired businesses into a consistent and effective people framework.

In return, you'll join a supportive and collaborative People Team where your expertise will have a genuine impact on both our colleagues and the continued success of the business.

If you're passionate about employee relations, developing managers and delivering practical HR solutions in a fast-paced environment, we'd love to hear from you.

Pay: £30,000.00-£36,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in tetbury, gls

HR/ER Advisor

Employee Relations Manager

Crematorium Manager

Team Leader

People Partner

Client Relations Manager

Commercial Debt Strategic Advisor

Operations Controller

Customer and Trading Manager - Online

Logistics Supervisor

Operations Controller 40

Depot Operations Manager

Corporate Procurement Manager

Store Manager - Convenience

Customer and Trading Manager - Nightshift

Project Manager Sequence Lead

People Coordinator

General Merchandise Manager

HR Advisor-12-Month FTC

Lot Manager Systems

I want to receive the latest job alerts for customer relations manager in tetbury, gls

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