Technical support engineer Work, Jobs in Edgware, Greater London (with Salaries)

1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
Staff Technical Support Engineer
Kong —London
- Full-time
- Remote
- Mentoring
- APIs
- AI
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
Senior Technical Support Engineer
YugabyteDB —London
- Remote
- Linux
19h
Technical Engineer - Technical Support Group (TSG) (Cabin)
British Airways —London
- Full-time
- Writing skills
- Engineering
- Maintenance
Senior Support Engineer - West Brompton
RM Education Limited —London
- Google Suite
- School
- Time management
1d
Principal Support Engineer
Tyk Technologies —London
- Weekend availability
- Remote
- APIs
- Leadership
- Communication skills
- Annual leave
Quick apply
SPECIALIST ICT ENGINEER
Laing O'Rourke —Dagenham
2nd Line Engineer
ME+EM —London
- Full-time
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
10d
Onsite Engineer - London
Cloudbox —London
- Full-time
- Windows
- Microsoft Office
- Scripting
- Employee discount
- Life insurance
Quick apply
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Azure
- AWS
- Computer networking
- Work from home
Quick apply
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
8d
Field Service Engineer
Zenzero Solutions —London
- In-person
- Flexible schedule
9d
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- English
- Bachelor's degree
- Communication skills
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
3d
Support Engineer
PolyAI —London
- Hybrid work
- English
- AI
- Analytics
- Annual leave
- Work from home
Quick apply
8d

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technical support engineer jobs near edgware, greater london

1st Line Support Engineer

Avrion Networks
Potters Bar

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
Technical troubleshooting
Desktop support
Technology infrastructure experience
Cloud infrastructure
Driving Licence
Hardware repair
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Network infrastructure
VoIP
Continuous improvement
Network management
Computer hardware
Technical support incident logging
Organisational skills
Technical writing
Mac OS
Customer support
VMWare
Application support
Communication skills
Network Security
VPN

Full job description

Overview

We are seeking a dedicated and technically skilled First Line Support Engineer to join our dynamic IT team. This role offers an excellent opportunity to provide comprehensive technical assistance to our clients and internal teams, ensuring smooth operation of hardware and software systems. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts. This is a paid position suitable for individuals eager to develop their expertise in a fast-paced technology environment. Driving license is required.

Responsibilities

Provide technical support and troubleshooting assistance across a range of hardware and software platforms, including Windows server administration, Active Directory and Exchange
Resolve issues related to computer hardware, desktop support, network connectivity, VPNs, firewalls, and other IT infrastructure components.
Assist users with software problems involving Microsoft Office applications, DNS, VPN, DHCP and MacOS and other enterprise tools.
Manage help desk tickets efficiently using tools ensuring timely resolution of user queries.
Support network configurations including setup and maintenance.
Diagnose and resolve connectivity issues
Collaborate with cross-functional teams to escalate complex problems and ensure prompt resolution.
Document support activities accurately and maintain detailed records of troubleshooting steps.
Contribute to the continuous improvement of support processes by sharing insights and best practices.
Maintain up-to-date knowledge of emerging technologies relevant to IT support.

Skills

Proven experience in computer networking, software troubleshooting, and IT support roles.
Strong understanding of operating systems including Windows, macOS..
Experience of Cloud Infrastructure including MS Azure, Amazon AWS and Google Cloud
Proficiency in supporting desktop support tasks such as hardware repairs and configuration.
Familiarity with security protocols involving VPNs, firewalls, and network security measures.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Proven expertise deploying Office 365 technologies and all administration.
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint) for documentation purposes.
Experience configuring routers, switches and firewalls with a good understanding and ability to troubleshoot computer hardware issues effectively.
Working knowledge of current back-up technologies, including Veeam and Datto - would be beneficial
Basic understanding of VMware and VoIP technologies (knowledge of 3CX and Teams would be helpful)
Strong organisational skills with the ability to prioritise multiple tasks effectively.
Excellent communication skills with the ability to communicate confidently to large audiences and explain concepts and details in a way all clients can understand.
This role offers an engaging environment for those passionate about technology support services. Candidates should demonstrate a proactive, positive approach towards problem-solving while maintaining high standards of customer service.

Work Location: In person

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Refine Your Search

technical support engineer jobs in edgware, greater london

1st Line Support Engineer

Staff Technical Support Engineer

Support Engineer

Senior Technical Support Engineer

Technical Engineer - Technical Support Group (TSG) (Cabin)

Senior Support Engineer - West Brompton

Principal Support Engineer

SPECIALIST ICT ENGINEER

2nd Line Engineer

Customer Service Engineer

Service Desk Engineer [Desk & Field]

Onsite Engineer - London

Senior Infrastructure & Support Engineer

Senior Broadcast Engineer - Support

Technical Support Engineer - Digital Customer Success

Field Service Engineer

Customer Success Engineer UK

Store Technology Engineer

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

Support Engineer

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