Security systems technical support engineer Work, Jobs in Lisburn District, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
3d
CCNA Network Engineer
Crown Infrastructure Solutions —Belfast
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Computer networking
- Communication skills
Quick apply
9d
Section Engineer - Civil Engineering - Northern Ireland
GRAHAM Group —Hillsborough
- Civil engineering
- Management
- Continuous improvement
- Annual leave
Cybersecurity Engineer, Enterprise Services
Thales —Belfast
- Weekend availability
- Computer Science
- Databases
- Bachelor's degree
- Annual leave
- Employee discount
Senior Infrastructure & Network Manager
Certa Digital Infrastructure UK Ltd. —Belfast
- £78,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Health & wellbeing programme
- Flexitime
Quick apply
IT Operations Engineer
Cloudsmith —Belfast
- Google Suite
- Scripting
- In-person
- Annual leave
Senior Developer Relations Engineer
Cloudsmith —Belfast
- Travel
- Communication skills
- Annual leave
Reliability Maintenance Engineering Technician, RME Team
Amazon UK Services Ltd. —Portadown
- Full-time
- Continuous improvement
Technical Lead
PA Consulting —Belfast
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Annual leave
Quick apply
Electrical Engineer
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
- Mentoring
- Electrical Engineering
IT Service Delivery Manager
Alternative Heat —Banbridge
- Full-time
- Continuous improvement
- Team management
Quick apply
2d
Options Graduate & Placement Programme
Options Technology —Belfast
- Full-time
- Organisational skills
- Communication skills
Quick apply
Fire & Security Surveyor – Belfast
Walker Fire and Security —Belfast
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Free parking
- Store discount
Quick apply
10d
Power System Planning Engineers
SONI —Belfast
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
- Free parking
Quick apply
3d
Market Data Engineer
Marex —Belfast
- Full-time
- Analysis skills
- Scripting
- Communication skills
Quick apply
Senior Azure Integration Engineer
Codec —Belfast
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Continuous improvement
Quick apply
Security Architect
PA Consulting —Belfast
- Full-time
- Hybrid work
- Agile
- Annual leave
Quick apply
AIOps Lead
M-KOPA —Belfast
- Full-time
- Remote
- AI
- Leadership
4d
IT Solutions Developer
Fieldfisher —Belfast
- Full-time
- Software troubleshooting
- Databases
- Analysis skills
- Work from home
11d
Site Supervisor
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Civil engineering
- Schematics
- Engineering

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security systems technical support engineer jobs near lisburn district, ant

Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
3 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

security systems technical support engineer jobs in lisburn district, ant

Technical Support Engineer

CCNA Network Engineer

Section Engineer - Civil Engineering - Northern Ireland

Cybersecurity Engineer, Enterprise Services

Senior Infrastructure & Network Manager

IT Operations Engineer

Senior Developer Relations Engineer

Reliability Maintenance Engineering Technician, RME Team

Technical Lead

Electrical Engineer

IT Service Delivery Manager

Options Graduate & Placement Programme

Fire & Security Surveyor – Belfast

Power System Planning Engineers

Market Data Engineer

Senior Azure Integration Engineer

Security Architect

AIOps Lead

IT Solutions Developer

Site Supervisor

I want to receive the latest job alerts for security systems technical support engineer in lisburn district, ant

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