Technical support Work, Jobs in Solihull, Wmd (with Salaries)

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
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- Team management
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Warwick Nub News —Warwick
- £29,000 - £32,000 a year
3h

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Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

Axiom Technologies -
Worcester

Apply Now

Job details

Part-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Data centre experience
IT service management
Microsoft SQL Server
Computer hardware
ServiceNow
SAN

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Role: Desktop Support Engineer with Server Exposure

Location: Worcester, UK (On-site)

Duration: Backfill (Backfill / On-demand ticket basis)

IR35 Status: Outside IR35

Note: This is not a pure server administrator role. Desktop support is the primary responsibility.

Role Summary:

This is a hands-on Desktop Support Engineer role with additional exposure to server and infrastructure technologies.
The primary responsibility is daily desktop and onsite support, along with operational support for Windows Server, Hyper-V, Veeam Backup, HP Storage, and Microsoft SQL Server.

Primary Responsibilities (Desktop / Site Support):

Daily L1/L2 desktop and end-user support
Windows desktops, laptops, printers, and peripherals
Hardware troubleshooting, replacements, and installations
Onsite coordination with NOC and vendors
Hands-on site activities (device reset, cable plug/unplug if required)
Incident and request handling using ServiceNow
Follow ITIL and change management processes

Additional Responsibilities (Server / Infrastructure Support):

Windows Server operational support
Hyper-V / Hyper-V Cluster exposure
Veeam Backup monitoring and basic restore support
HP Storage (SAN) – operational exposure
Microsoft SQL Server – basic admin exposure
Active Directory – basic exposure
Support patching, firmware updates, and backup tape rotation
Coordinate with OEM vendors and follow the escalation matrix

Mandatory Skills (Screening Checklist):

Strong Desktop Support experience (Windows environment)
Windows Server basics
Hyper-V exposure
Veeam Backup exposure
ServiceNow / ITIL awareness
Willingness for full onsite, hands-on support

Good to Have:

HP Storage / SAN exposure
SQL Server basics
Data center or on-site support experience
Vendor / OEM coordination experience

GDPR Notice: By applying, your personal data will be handled securely in compliance with GDPR and Axiom Technologies’ privacy policies. Your profile will not be shared with any client without your prior consent.

️ Equal Opportunity Statement: Axiom Technologies is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive and discrimination-free workplace.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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technical support jobs in solihull, wmd

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

Property Operations Lead - Helpdesk Delivery (Team Leader)

IT Support Engineer

Apprentice Training & Learning Management System Administrator

Help Desk Operator

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Mandatory Skills (Screening Checklist):

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