As a Nurse Team Leader, you will provide visible clinical leadership for plasma collection services, leading a team of Plasma Healthcare Associates to deliver safe, high-quality care and an outstanding donor experience. As the lead nurse on session, you will use your clinical expertise to make donor eligibility decisions, oversee complex clinical situations, and ensure compliance with professional, regulatory and quality standards. You will play a key role in developing and supporting your team through coaching, supervision and performance management, creating a positive and inclusive culture where colleagues can thrive. Working closely with the Plasma Operations Manager, you will drive continuous improvement, maintain donor and product safety, and help ensure lifesaving plasma is collected to meet the needs of patients across the UK.
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Lead and inspire the plasma collection team to deliver safe, effective, and high-quality services that meet operational and regulatory standards.
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Act as the clinical lead during collection sessions, making expert donor eligibility decisions and supporting colleagues throughout the donation journey.
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Champion excellent donor care, ensuring every donor has a positive and supportive experience.
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Monitor performance and support the achievement of service objectives, quality standards, and key performance indicators.
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Lead, coach, mentor, and develop team members through regular feedback, supervision, and performance conversations.
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Investigate, manage, and escalate clinical incidents, adverse events, risks, and quality concerns, taking appropriate corrective action.
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Support audits, inspections, and compliance activities, maintaining readiness for regulatory reviews.
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Drive innovation, continuous improvement, and change initiatives that enhance safety, efficiency, and service delivery.
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Build strong relationships with colleagues and stakeholders to share best practice and improve outcomes.
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Deputise for the Plasma Operations Manager and support neighbouring teams when required.
Experience and Knowledge
- Substantial leadership and management experience within a clinical environment, with the ability to motivate and support teams to perform at their best.
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Excellent communication, influencing, and relationship-building skills, with the confidence to handle sensitive situations professionally.
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Experience of leading change, mentoring and coaching colleagues, and supporting professional development.
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Strong understanding of patient and donor safety, clinical risk management, quality assurance, and audit processes.
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Ability to make sound clinical decisions, solve problems proactively, and work effectively both independently and as part of a wider team.
Qualifications and Training
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Registered Nurse with current Nursing and Midwifery Council (NMC) registration (Part 1 Adult/General, Level 1 or 2).
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Ongoing maintenance of NMC professional registration.
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Experience of managing clinical environments within a regulatory framework, such as Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP).
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Knowledge and understanding of BSQR and GMP requirements.
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Evidence of continuing professional development and a commitment to lifelong learning.
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
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Hybrid working arrangements because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
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Flexible working options we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
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Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
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Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
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Read about our application process
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Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
This vacancy will close at 23:59pm on Sunday 23rd August 2026, however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.
The assessment process for this role will include a single interview.
Interviews are anticipated to be held on w/c 7th September 2026 subject to confirmation.
For informal enquiries please contact
Name: Christina Leaver
Job Title: Plasma Support Specialist PFM Collections Management
Contact Details: Email [email protected]
