Forester Work, Jobs (with Salaries)

Customer Services Team Leader
Foresters Financial —Bromley
- Full-time
- Organisational skills
- Financial services
- Training & development
3d
Salesforce Marketing Analyst
Forestry England —Bristol
- £50,388 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
Face to Face Membership Recruitment Manager
Forestry England —Bristol
- £40,388 - £43,482 a year
- Part-time
- Hybrid work
- Sales
- English
- Recruiting
- Free parking
- Employee discount
13d
Waiter/Waitress
Acorn Pubs —Ascot
- Up to £12.71 an hour
- Customer service
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
7d
Cleaner
Friendly Forester —Bridlington
- Up to £12.71 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
9d
Team Member
KFC Derby - Foresters Leisure Park 3029 —Derby
- Up to £12.71 an hour
- Full-time
- Serving
- Cleaning
- Restaurant
- Employee discount
6d
Principal Arboricultural Consultant
AECOM —Leeds
- Full-time
- Hybrid work
- Business development
Housekeeper
Acorn Pubs —Ascot
- Up to £13 an hour
- Employee discount
- Referral programme
Quick apply
Supervisor
Acorn Pubs —Ascot
- Up to £16 an hour
- Customer service
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
7d
Bar and Waiting Team Member - Gastro Pub
Center Parcs —Warminster
- £12.87 an hour
- Weekend availability
- Serving
- Bar
- Customer service
- Employee discount
11d
Chef de Partie
Acorn Pubs —Ascot
- Up to £15.60 an hour
- Hospitality
- Cooking
- Restaurant
- Employee discount
- Referral programme
Quick apply
7d
Junior Sous Chef
Acorn Pubs —Ascot
- £33,000 - £40,000 a year
- Cooking
- Hotel
- Leadership
- Employee discount
- Referral programme
Quick apply
7d
Sous Chef
Acorn Pubs —Ascot
- £37,000 - £44,000 a year
- Hotel
- Leadership
- Hotel experience
- Employee discount
- Referral programme
Quick apply
7d

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Customer Services Team Leader

Foresters Financial -
Bromley

Apply Now

Job details

Full-time
3 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Process improvement
Complaint handling
Performance management
Risk management
Organisational skills
Financial services
Professional development mentoring
Training & development
Team motivation leadership

Full job description

At Foresters Financial, we are here to enrich the lives of our members, their families and the communities they live in. Guided by our purpose and values, we are proud to combine financial strength with care, compassion and a long term outlook. As a Customer Service Team Leader, you’ll bring this to life every day helping your team deliver meaningful support that makes a real difference.

You will lead a team of 6–12 New Business Customer service Advisors, supporting them to provide thoughtful, high-quality service from first contact through to the end of the contract term. Working closely with the Customer Services Manager, you will create a positive, inclusive environment where people feel valued, supported and empowered to do their best work.

What you’ll be doing

Leading day to day team activity to deliver excellent service aligned to agreed service levels and member needs
Creating a supportive, inclusive team culture where colleagues can thrive and grow
Coaching and developing team members, providing regular feedback to build confidence and capability
Monitoring quality and performance, encouraging continuous improvement and accountability
Identifying development needs and shaping tailored training and development plans
Handling customer complaints with care and fairness, ensuring positive outcomes
Driving efficiencies and improvements in processes, including automation where appropriate
Keeping procedures simple, effective and up to date
Managing processes, risks and change responsibly within agreed frameworks
Contributing to broader team and business priorities as needed

What you’ll bring

Experience leading a customer service team in a contact centre environment
A genuine passion for developing others and helping people succeed
Strong organisational skills, with the ability to prioritise and meet deadlines
Confidence in managing performance and improving team outcomes
Sound judgement and the ability to identify and manage risk
Financial Services experience is helpful, but not essential

What we offer

At Foresters, we invest in our people so they can grow, thrive and make a difference:

10% discretionary annual bonus
25 days holiday plus bank holidays
A paid volunteering day to support a charity or community cause that matters to you
Holiday purchase scheme
Contributory pension (we match up to 5% and add an additional 5%)
Life cover (4x pensionable salary)
Healthcare cash plan
On-going development and training
Wellbeing support programme

Working hours: 35 hours per week, Monday to Friday (rotational shifts: 08:30–16:15 and 09:15–17:00). After training, there’s the flexibility to work up to one day per week from home.

Why join us?

If you are motivated by purpose, passionate about developing people, and want to be part of an organisation that values community, care and long-term impact you will feel at home here. Join us and help shape experiences that truly matter.

INDLOW

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

Apply Now

Refine Your Search

forester jobs

Customer Services Team Leader

Salesforce Marketing Analyst

Face to Face Membership Recruitment Manager

Waiter/Waitress

Cleaner

Team Member

Principal Arboricultural Consultant

Housekeeper

Supervisor

Bar and Waiting Team Member - Gastro Pub

Chef de Partie

Junior Sous Chef

Sous Chef

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